For my car, they are great for what they are doing as a
service because I prepaid on the interest rate for oil changes,
Butt they are overselling the services I don't need., and creating fear to me, maki
service because I prepaid on the interest rate for oil changes,
Butt they are overselling the services I don't need., and creating fear to me, making me run and take my time out of my busy schedule.
I always go for 2nd opinion and end up I don't need it yet.
But Voks Wagon Service department overselling it.
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by OSHARIPOFF
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2024 -
Volkswagen of Salem responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Wonderful service.
Very nice folks who take care of you and are straight forward about what’s happening. Couldn’t have been easier and no surprises.
Very nice folks who take care of you and are straight forward about what’s happening. Couldn’t have been easier and no surprises.
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by MTBEANHALT
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2024 -
Volkswagen of Salem responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
I was greated and served right away.
Received frewuent updates snd treated with respect car runs great!
Received frewuent updates snd treated with respect car runs great!
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by MARILEEBELL
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2024 -
Volkswagen of Salem responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
They always do great job working on my car and get the
job down effectively
job down effectively
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by SARAJEAN16
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2024 -
Volkswagen of Salem responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Great service and staff got my car back to me in a timely
manner. would defiantly recommend Vw of Salem.
manner. would defiantly recommend Vw of Salem.
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by GBELL2
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2024 -
Volkswagen of Salem responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
It took some time to be given attention in the service
department. It turns out that they were a person down. I was shocked by the large estimate of over $1000.00 for a service check out. I have an ID.4.
department. It turns out that they were a person down. I was shocked by the large estimate of over $1000.00 for a service check out. I have an ID.4. And it took two days to get the service and recall work done. I live in Corvallis and thankfully they comped me a car.
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by Nancy
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2024 -
Volkswagen of Salem responded
Hi Nancy:
Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
The people are always quick, effecient, and professional.
The service on my vehicle is done quickly and I am provided all needed recommended service information.
The service on my vehicle is done quickly and I am provided all needed recommended service information.
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by peggysue56
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2024 -
Volkswagen of Salem responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Everyone was very helpful.
I really enjoyed working with Taylor on the purchase of my new car.
I really enjoyed working with Taylor on the purchase of my new car.
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by Coral Messana
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Taylor B
May 20, 2024 -
Volkswagen of Salem responded
Thank you for the kind words for Taylor and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Awesome service.
Awesome deals. Awesome Wheels. Awesome prices. Awesome communication. Awesome work. Awesome place. Awesome. Awesome. If you don't buy or get services
Awesome deals. Awesome Wheels. Awesome prices. Awesome communication. Awesome work. Awesome place. Awesome. Awesome. If you don't buy or get services here... Your doing yourself a disservice
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by RMCCLAIN2
Verified Customer
Verified Customer
May 19, 2024 -
Volkswagen of Salem responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Volkswagen of Salem!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Greg and everyone is service were so great while getting
my lifetime oil change. Salem Volkswagen is the best. Thank you again!
my lifetime oil change. Salem Volkswagen is the best. Thank you again!
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by Jesse
Verified Customer
Verified Customer
Service Price Transparency
May 15, 2024 -
Volkswagen of Salem responded
Thank you, Jesse, for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad Greg was able to help, and we hope to see you again!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com