Gregory Bell
Gregory Bell at Volkswagen of Salem

Gregory Bell | Page 8

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.6
91 Reviews
4.6

91 Reviews

Write a Review

91 Reviews of Gregory Bell

October 04, 2023

Dealership Rating
Employee Rating

Setting up my appointment had its challenges, but once I was in, the process was smooth as silk and way faster than I expected. More

by CERDMANCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales , Brendon Braff

Oct 04, 2023

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 02, 2023

Dealership Rating
Employee Rating

Service and personnel were outstanding . Although the job took more time than was expected. You know More

by GMONY503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Alexander

September 23, 2023

Dealership Rating
Employee Rating

Greg Bell and his team do an exceptional good job at treating me with the utmost respect and the quality of work that Colin in the shop does on my 2015 Golf Tdi is just like he is working on his own VW. More

by GKUSCHNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Volkswagen of Salem responded

Thank you for your kind words. We feel our service department is what makes Lithia Volkswagen of Salem special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Gregory Bell | Service Manager

Sep 28, 2023

GKUSCHNICK responded

Salem VW gives the best service I have ever received from any dealership!

September 18, 2023

Dealership Rating
Employee Rating

It was very clean and provided exceptional service being done in sufficient time according to the time frame they said. More

by RAMILLER679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2023

Volkswagen of Salem responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Gregory Bell | Service Manager

September 16, 2023

Dealership Rating
Employee Rating

They were very respectful and took a lot of time to find out the issues with my vehicle More

by MELISSAWESLEY81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2023

Volkswagen of Salem responded

Melissa, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Lithia Volkswagen of Salem and we look forward to your continued business! Sincerely, Gregory Bell | Service Manager

September 16, 2023

Dealership Rating
Employee Rating

Super friendly helped me with all of my needs would definitely come back here again More

by DEVINHANDLEBAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales, Matthew Reid

Sep 20, 2023

Volkswagen of Salem responded

Thanks for your perfect review, Devin! We're glad to hear that our team was friendly and helpful! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Gregory Bell | Service Manager

September 15, 2023

Dealership Rating
Employee Rating

I purchased both of my Volkswagens from VW of Salem and I have always taken them back for any and all service. Greg Bell and his team always go out of their way to give me the best service and take the best More

by KELLYK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2023

Volkswagen of Salem responded

Kelly, thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Chris Keown | General Sales Manager

September 14, 2023

Dealership Rating
Employee Rating

In and out, fast and friendly! Great store and company to work with, would definitely buying here again! More

by CHEIDEMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2023

Volkswagen of Salem responded

Thank you so much for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Chris Keown | General Sales Manager

September 13, 2023

Dealership Rating
Employee Rating

I’ve been going there since 2014 when we bought our first VW and the service department has always been friendly and helpful More

by MOLLYJOGOURLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Volkswagen of Salem responded

Hi Molly and thank you! I can't tell you how much we appreciate your customer loyalty! Sincerely, Gregory Bell | Service Manager

September 11, 2023

Dealership Rating
Employee Rating

Greg Bell and his team are great to work with and treat me very good when I am in for a service. A shout out to Colin in the shop, Colin is the one who always works on my car. More

by GKUSCHNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

Sep 13, 2023

Volkswagen of Salem responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Gregory Bell | Service Manager

Sep 13, 2023

GKUSCHNICK responded

Greg, you and your team treat me right every time I bring my Golf Tdi in for service.

Dealership Inventory (236 Vehicles)

used 2019 Hyundai Accent car, priced at $11,299
2019 Hyundai Accent
used
Pomegranate Red Metallic exterior
Automatic
Front-wheel Drive
used 2020 Volkswagen Tiguan car, priced at $18,211
2020 Volkswagen Tiguan
used
Pure White exterior
Automatic
All-wheel Drive
used 2021 Volkswagen Jetta car, priced at $15,500
2021 Volkswagen Jetta
used
Pure White exterior
Automatic
Front-wheel Drive
used 2019 Lexus GX 460 car, priced at $38,964
2019 Lexus GX 460
used
Starfire Pearl exterior
Automatic
Four-wheel Drive
new 2024 Volkswagen Jetta car, priced at $25,572
2024 Volkswagen Jetta
new
Deep Black Pearl Effect exterior
Automatic
Front-wheel Drive
used 2018 Dodge Charger car, priced at $16,880
2018 Dodge Charger
used
White Knuckle Clearcoat exterior
Automatic
Rear-wheel Drive