Gregory Bell
Gregory Bell at Volkswagen of Salem

Gregory Bell | Page 9

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.2
386 Reviews
4.2

386 Reviews

Write a Review

386 Reviews of Gregory Bell

July 24, 2025

Dealership Rating
Employee Rating

They did a fantastic job, as they done for the last twenty five years, since I purchased the car from this dealership! Thank you! More

by DENISAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

Jul 25, 2025

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

July 15, 2025

Dealership Rating
Employee Rating

The dealer rather than replacing the wiring harness which had been indicated for a P13CE failure code - instead did a botched job of repairing the harness at higher cost. That has failed and now requires war More

by DIRK12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 18, 2025

Volkswagen of Salem responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

July 14, 2025

Dealership Rating
Employee Rating

Very good Results at a reasonable price. Very nice waiting room with hot chocolate and creamer. More

by MXSPEED656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

Jul 14, 2025

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

July 13, 2025

Dealership Rating
Employee Rating

VW Salem is very courteous and clear on what will be done and how much it will cost. More

by FACE2FEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

Jul 13, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

July 11, 2025

Dealership Rating
Employee Rating

The service staff is friendly and professional. I would recommend to family and friends for service More

by JOSHUAB16A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 30, 2025

Dealership Rating
Employee Rating

The service staff are friendly and helpful. They do a good job of explaining the service work to be completed and the time required. They also provide convenient Uber rides to and from the deal More

by DAVELCAULLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 30, 2025

Dealership Rating
Employee Rating

The folks at Volkswagen Salem are always super friendly and professional. They got my car fixed up fast, and I'm already looking forward to my next oil change. More

by HELDSTAB.07
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

Jun 30, 2025

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 26, 2025

Dealership Rating
Employee Rating

The service manager, Greg Bell was super helpful. Going out of his way to take care of us. Michael Wenzel, the finance manager did a great job of helping us with a service agreement, also. More

by MOTHERMYERS
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Wenzel

Jun 26, 2025

Volkswagen of Salem responded

Thanks for your feedback on your recent visit to Volkswagen of Salem. It's great to hear that we were able to assist you and that you had such a positive experience. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 24, 2025

Dealership Rating
Employee Rating

Service was relatively fast. They take good care of my car. An hour and a half at the dealership is normally not a big deal. The AC and the TV were cranked and made waiting kin More

by STEPHANIE.SIREIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

Jun 24, 2025

Volkswagen of Salem responded

Stephanie, thank you for your very kind review. We strive to ensure that all our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 23, 2025

Dealership Rating
Employee Rating

People were nice; service was expensive. Trying to decide if we will return for next service. More

by JHENDER476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

Jun 23, 2025

Volkswagen of Salem responded

Thank you so much for your review. We truly appreciate your business, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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