Gregory Bell
Gregory Bell at Volkswagen of Salem

Gregory Bell | Page 7

Service

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.6
73 Reviews
4.6

73 Reviews

Write a Review

73 Reviews of Gregory Bell

September 13, 2023

Dealership Rating
Employee Rating

I’ve been going there since 2014 when we bought our first VW and the service department has always been friendly and helpful More

by MOLLYJOGOURLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Volkswagen of Salem responded

Hi Molly and thank you! I can't tell you how much we appreciate your customer loyalty! Sincerely, Gregory Bell | Service Manager

September 11, 2023

Dealership Rating
Employee Rating

Greg Bell and his team are great to work with and treat me very good when I am in for a service. A shout out to Colin in the shop, Colin is the one who always works on my car. More

by GKUSCHNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales

Sep 13, 2023

Volkswagen of Salem responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Gregory Bell | Service Manager

Sep 13, 2023

GKUSCHNICK responded

Greg, you and your team treat me right every time I bring my Golf Tdi in for service.

September 02, 2023

Dealership Rating
Employee Rating

I bought my 2012 Tiguan new from another VW dealer. I have taken it to VW of Salem for the past several years for service and have always found everyone to be helpful and pleasant. I now have a more ma More

by Dennis
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales, Matthew Reid

Sep 07, 2023

Volkswagen of Salem responded

We truly appreciate you taking the time to write about your experience at our service department, Dennis. We want to provide all of our customers with quick and efficient vehicle maintenance, and I know this will be the case for your Tiguan. I'm happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. Take care! Sincerely, Gregory Bell | Service Manager

March 12, 2023

Dealership Rating
Employee Rating

The service team at Salem Volkswagen takes care of my needs when I bring my vehicle in, and I appreciate their courtesy an excellent service More

by llhyatt
Recommend Dealer
Yes

Other Employees Tagged: Dane Caccamise

Mar 15, 2023

Volkswagen of Salem responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Volkswagen of Salem special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Gregory Bell | Service Manager

February 21, 2023

Dealership Rating
Employee Rating

My VW Passat is 21 years old. I appreciated Greg's (and the serviceman who did the work) thoroughness and commitment to reaching a reliable diagnosis, then to problem solving, fin More

by Rob
Recommend Dealer
Yes
Feb 24, 2023

Volkswagen of Salem responded

Rob, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Gregory Bell | Service Manager

January 07, 2023

Dealership Rating
Employee Rating

Greg Bell and his service team are thorough, courteous, and enjoyable to work with. They answered all questions and the scope of work they performed on our older VW made it drive like new again. We have be More

by Sally P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2023

Volkswagen of Salem responded

Hi Sally, and thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Gregory Bell | Service Manager

July 13, 2022

Dealership Rating
Employee Rating

I received prompt service, with all manor of courtesy. I will look to them when I replace my current vehicle. More

by dgoff1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Gonzales, Matthew Reid

Jul 18, 2022

Volkswagen of Salem responded

Thank you for your wonderful feedback! Sincerely, Joshua Hunsaker | General Manager

June 29, 2022

Dealership Rating
Employee Rating

Excellent customer service, always friendly and efficient. Competitive pricing. Waiting room has good coffee drinks! More

by skunked35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2022

Volkswagen of Salem responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chris Keown | General Sales Manager

March 03, 2022

Dealership Rating
Employee Rating

We bought a used 2006 Lexus RX 330. The very next day we had to return it because it overheated and the radiator was not working. VW of Salem, and Greg the Service Manager, repaired i More

by Aardvark892
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector, Greg

Mar 08, 2022

Volkswagen of Salem responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Chris Keown | General Sales Manager

October 02, 2021

Dealership Rating
Employee Rating

Greg, my Service Manager, worked patiently over a three week period to get my navigation fixed. He was always courteous. I felt respected. More

by David in Salem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2021

Volkswagen of Salem responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Joshua Hunsaker | General Manager

...
7

Dealership Inventory (242 Vehicles)

new 2024 Volkswagen Tiguan car, priced at $35,015
2024 Volkswagen Tiguan
new
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
used 2018 Audi Q3 car, priced at $14,990
2018 Audi Q3
used
Utopia Blue Metallic exterior
Automatic
All-wheel Drive
used 2011 Cadillac SRX car, priced at $9,990
2011 Cadillac SRX
used
Platinum Ice Tri-Coat exterior
Automatic
All-wheel Drive
used 2016 Honda CR-V car, priced at $19,879
2016 Honda CR-V
used
Gray exterior
CVT
Front-wheel Drive
used 2020 Kia Niro EV car, priced at $22,990
2020 Kia Niro EV
used
Platinum Graphite exterior
Automatic
Front-wheel Drive
used 2020 Ford Fusion Hybrid car, priced at $21,498
2020 Ford Fusion Hybrid
used
Velocity Blue Metallic exterior
CVT
Front-wheel Drive