Gregory Itkin | Page 6

My 2021 Bmw x5M was stolen on thanksgiving night and I brought it back to BMW of FREEHOLD where I initially purchased the vehicle for repairs. Gregory Itkin handled my car and treated me and the car like brought it back to BMW of FREEHOLD where I initially purchased the vehicle for repairs. Gregory Itkin handled my car and treated me and the car like a rare gem. He personally handled every detail, along with the nightmare that insurance can be and made sure my car was returned to me in both a timely manner and as if it came directly off the showroom floor. He’s polite, pleasant to deal with and an amazing problem solver. Both Greg and BMW of Freehold have my business for life. Thank you again guys! More

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I don’t usually do reviews but this one was earned Greg in service was very caring and nice from when he spoke to me on the phone then when I came in for the service appointment he was great from the begi in service was very caring and nice from when he spoke to me on the phone then when I came in for the service appointment he was great from the beginning to the end when I picked up my vehicle from service. Kudos to Greg and the service team. More

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Greg was super helpful and very knowledgeable would recommend him and this dealer for all your bmw needs recommend him and this dealer for all your bmw needs More

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Thank you so much for all your patient and knowledge.They all go above and beyond for their customers! all go above and beyond for their customers! More

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Greg has always provided me and my family with excellent service. He goes above and beyond to make us feel good about our loyalty to Bmw these past 21 years and one of the reasons we keep coming back. He ke service. He goes above and beyond to make us feel good about our loyalty to Bmw these past 21 years and one of the reasons we keep coming back. He keeps in constant communication so we are informed every step of the way. He is a great asset to the BMW of freehold family. More

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This dealership is one of the worst to deal with once you buy a car from them they don’t take your calls at all. I bought a car from them and less than a week the check engine light came on. Now it’s been 30 buy a car from them they don’t take your calls at all. I bought a car from them and less than a week the check engine light came on. Now it’s been 30 days and my temp registration is about to expire I contacted them and they are giving me the run around for that to. This company is well ware that I don’t live close by but yet I’ve had to go back 3 times for various issues. I would not recommend anyone to buy a vechile from this dealership. More

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I contacted Laude for one of the claims which I did an year back. He responded quickly and resolved my issues in just 2 days without I needing to reapproach him. Superb service. thanks Laude. year back. He responded quickly and resolved my issues in just 2 days without I needing to reapproach him. Superb service. thanks Laude. More

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Mark Eustice and Nick Lichaa had gone over and beyond their customer service in providing me with a beautiful new car and taking in my previous vehicle which I had major constant problems with. From the their customer service in providing me with a beautiful new car and taking in my previous vehicle which I had major constant problems with. From the moment of greeting me and just through the whole sales process, they were very professional, comforting, and made me feel as part of their family/friend. They did not at all act like sales people. Mark gained my trust and gave me confidence in the vehicle he was presenting to me. His vehicle knowledge was amazing and was able to answer every question I had. He was very patient with me and made himself always available as I had to wait for about 3 weeks to fix my current vehicle at the time in order to be able to trade it in for the new vehicle. His manager Nick personally called me himself to check up on me and give me updates. These men really went out of their way to make sure I was happy and made sure I wasn’t going to go elsewhere to purchase my car. I felt important and cared for. Russ Gayetsky helped finalized the deal. I love this guy too. He originally helped me with my previous vehicle and has always been helpful throughout the years. Today, I am now a proud owner of the new BMW Convertible M8 2020. I’d like to also thank Tony, Greg, Fernando, and Justine at the Service Department. They all deserve a 5 Star rating too! You guys make a great team! I thank you from the bottom of my heart for your continued assistance and newly found friendship. You guys ARE THE BEST!! I hope you guys get a raise now... You all deserve it! ~ JHON-JHON More

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Great experience with Freehold BMW and shoutout to Mark and Dori for providing us with as many discounts they could find and making sure we got exactly what we wanted. I love the new X7! and Dori for providing us with as many discounts they could find and making sure we got exactly what we wanted. I love the new X7! More

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Sales and Finance review My experience with sales an finance has been great. Have had a few issues with Customer Service in the past with my prior BMW 328i. My experience with sales an finance has been great. Have had a few issues with Customer Service in the past with my prior BMW 328i. More

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