Dori Dado

Updating my review to make sure everyone is aware of how awful my experience has been in dealing with BMW of Freehold. They bribed me with a refund of the required add-ons after I left a medicore review awful my experience has been in dealing with BMW of Freehold. They bribed me with a refund of the required add-ons after I left a medicore review previously. It has been nearly 60 days and they have not made good on their bribe and are now completely ghosting me. I have had to submit a claim with BMW North America about the issue. If the pure incompetence of this dealership doesn't turn you away, please allow my experience in dealing with them to do so. They sold me a new car that couldn't pass inspection, they botched the initial paperwork and tried to pin it on me, they've bribed me to change reviews and not made good on it. BMW of Freehold is an embarrassment to the BMW brand and I hope everyone stays far away. Do not give business to Patrick Segreti or John Cheung. It will be a disaster and you'll be the one here next writing a poor review. Be wary of all the positive reviews, they've likely been bribed too. More

by ITSMEITSB Verified Customer Verified Customer

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I have been buying cars there for over 20 years. Dori is my guy! Simply the best. I feel so comfortable there and welcomed. Dori is my guy! Simply the best. I feel so comfortable there and welcomed. More

by rdcasale Verified Customer Verified Customer

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Great experience. Great dealership. Staff stayed after hours to confirm my insurance so I could drive the car home that night. Fair, no pressure negotiating price. Gre Great dealership. Staff stayed after hours to confirm my insurance so I could drive the car home that night. Fair, no pressure negotiating price. Great experience all around. More

by jtbazzurro Verified Customer Verified Customer

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Ronny did a great job finding out what we wanted and fitting us into the right vehicle at the right price. Very easy to deal with and not a lot of pressure fitting us into the right vehicle at the right price. Very easy to deal with and not a lot of pressure More

by arthurp Verified Customer Verified Customer

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The absolute BEST! !! Wouldn’t go anywhere else!!! Everyone is so nice and helpful!!! Makes buying a new car easy! !! Wouldn’t go anywhere else!!! Everyone is so nice and helpful!!! Makes buying a new car easy! More

by JKCARUSO8 Verified Customer Verified Customer

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This is the best BMW team in the state. This is my 5th lease in 8 years, and it’s always seamless. Working with Dori and Frank is absolutely a pleasure. This is my 5th lease in 8 years, and it’s always seamless. Working with Dori and Frank is absolutely a pleasure. More

by THOMAS.JAMES.OCONNOR Verified Customer Verified Customer

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Mark was a pleasure to deal with. He took time to show me all the cool features on my new X5 He took time to show me all the cool features on my new X5 More

by MATT@RUBBEREDGELLC.COM Verified Customer Verified Customer

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Marc Eustice. does a fine job. This is the 4th vehicle we leased thru him The executive manager is also very helpful does a fine job. This is the 4th vehicle we leased thru him The executive manager is also very helpful More

by NLEPSTEIN Verified Customer Verified Customer

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Fantastic experience with Dori and Arthur yet again. This is my 4th or 5th BMW and the quality of the deal and service never ceases to exceed my expectations. I deal direct with Dori for much of the dea This is my 4th or 5th BMW and the quality of the deal and service never ceases to exceed my expectations. I deal direct with Dori for much of the deal but Arthur is a phenomenal sales guy who did a fantastic job with all the logistics of the delivery and getting me very comfortable with the new car. Unfortunately I had a very poor experience with the finance guy Russell who I’ve used before - he completely forgot me and acted as if this was my first purchase. He made some very odd and borderline insulting comments when I turned down all the extra packages in Finance I never take (extended warranties, keys, tires etc). Not pleasant at all and very offensive to the point I nearly walked out on the deal (not even kidding). Going forward if I do another deal with Freehold I absolutely refuse to work with him going forward. Not a fun or pleasant experience by any stretch of the imagination. Regardless of that, everyone and everything else with BMW of Freehold and Dori was world class as always. I am extremely satisfied and happy with my purchase. More

by AW Verified Customer Verified Customer

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This is our 11th BMW from this dealership and as always it was an excellent experience. it was an excellent experience. More

by Sunny Verified Customer Verified Customer

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