Guillermo Alarcon
Guillermo Alarcon at Weston Volvo

Guillermo Alarcon

General Sales Manager - Volvo

Weston Volvo

3650 Weston Road
Davie, FL 33331

Contact Me
4.7
654 Reviews

Dealership Experience

31 yrs, 10 mos

Industry Experience

38 yrs, 11 mos

Specialties & Trainings

customer service

leasing

View more specialties & trainings
4.7

654 Reviews

Write a Review

654 Reviews of Guillermo Alarcon

June 23, 2025

Dealership Rating
Employee Rating

Again excellent service from Greg and Weston Volvo, went i need help with Service or any issues with our car, he's always ready. Thank you again. More

by Volvo for Life
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Billini , Amanda

Jun 24, 2025

Weston Volvo responded

Thank you for the 5 sar review of Weston Volvo. Greg and the staff are always happy to help you out.

June 22, 2025

Dealership Rating
Employee Rating

Very easy buying experience with the sales manager. . My first service was pleasant and no surprises. More

by tcrivello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Weinreb

Jun 24, 2025

Weston Volvo responded

Thank you for choosing Weston Volvo! It's great having you as a customer. Congratulations on your purchase.

June 15, 2025

Dealership Rating
Employee Rating

The Entire Team is amazing as always, including Frank Martinez! Than you Awesome Team for so many years of Excellent service, Dedication and Attention to Detail! My Family truly appreciates All of you! More

by lValladares
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Claudia Garcia, Frank Martinez, Adam Weinreb , Juan from Service is also an Amazing Human Being who is always ready to assist in every possible way

Jun 16, 2025

Weston Volvo responded

We truly appreciate your review. Thank you so much for choosing us.

May 31, 2025

Dealership Rating
Employee Rating

Very pleasant and smooth experience returning the old lease and takibg a new one. I was offering a few options and great deals for each. It helped me to make up my mind about a new lease. More

by DELLPRESS
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Alarcon

Jun 01, 2025

Weston Volvo responded

Thanks for leasing another vehicle from Weston Volvo. It's wonderful having you as our customer!

May 08, 2025

Dealership Rating
Employee Rating

Everyone was very professional and pleasant. It was a very smooth process. Guillermo Alarcon, Greg Billini, and Collin Franklin made the experience wonderful. More

by CLGSAIZ
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Alarcon

May 11, 2025

Weston Volvo responded

Congratulations on finding a vehicle you love at Weston Volvo. We appreciate the 5 star review you gave us. Enjoy your new vehicle and thank you for being our customer!

April 26, 2025

Dealership Rating
Employee Rating

Always a good experience and greeted with kindness and everyone is helpful and there to make you feel welcome More

by pmike50
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Alarcon

Apr 29, 2025

Weston Volvo responded

Thanks so much for the 5 star review of Weston Volvo. We are so happy knowing you had a nice experence when you were here.

April 18, 2025

Dealership Rating
Employee Rating

Horrible leadership and horrible customer service. Lied about the “deal” only to get a bill later! More

by wilaricon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kevin Gonzalez , Collin

Apr 21, 2025

Weston Volvo responded

It's very disappointing to hear that you have received horrible customer service with us. It is our understanding that Volvo Car Financial Services has billed you for wear care damages and repairs. Dealer sare not responsible for damages, If you have any concerns directly related to our staff or dealership, please contact the General Manager at 954-888-6800. We hope we can resolve any problems or answer any questions you have.

Apr 22, 2025

wilaricon responded

I spoke to the General Manager and explained in detail what the salesperson did. He misled us and was careless with the paperwork. We trusted you (after two previos purchases) and that’s where we went wrong. I also spoke to the Financial Manager who handled the purchase. We should have been told the truth and should have been treated with transparency. Your dealership did not do that.

April 12, 2025

Dealership Rating
Employee Rating

Awful Experience at Weston Volvo - Rude Management and Had to Return My Car I had a truly disappointing experience at Weston Volvo. I went in hoping for a smooth car-buying process, but instead, I was me More

by stacey2386
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ramiro Coto , Luis Sotillo

Apr 16, 2025

Weston Volvo responded

Hello Stacey. We are sorry to hear that we were not able to completely satisfy you when you were at our dealership. We want every customer to be happy with their vehicle transaction and the vehicle that they have chosen. This should be a joyful time and pleasant experience. We also want to apologize as well for the unprofessional service and poor communication you experienced at our store. If you wish to discuss matters further, please reach out to the General Sales Manager at 954-888-6800. We truly want you and all customers to be completely satisfied.

March 03, 2025

Dealership Rating
Employee Rating

Salesman was great gave all info we needed. Highly recommended. All was very good, thanks.. More

by FABI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Weston Volvo responded

We appreciate the 5-star praise, Fabi. Thank you for choosing us.

February 19, 2025

Dealership Rating
Employee Rating

Excellent service, very knowledgeable and friendly. Great salesman. He explained on detail the vehicle. Thank you Greg and Weston Volvo. More

by pepepaita15
Recommend Dealer
Yes

Other Employees Tagged: Greg Billini

Feb 20, 2025

Weston Volvo responded

We are so happy knowing that you found a vehicle you love from Weston Volvo. Glad to hear that Greg helped you out so well. He always does a super job assisting each customer. We think you will really enjoy your new car!

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