Dealership Experience
32 yrs, 8 mos
Industry Experience
32 yrs, 8 mos
Specialties & Trainings
parts and service
433 Reviews
Write a Review433 Reviews of Guillermo Hernandez
August 25, 2025
They have the best service reps always being very clear about the work that needs to be done on my 2016 honda pilot this where I go for all the service that my car needs 😀 about the work that needs to be done on my 2016 honda pilot this where I go for all the service that my car needs 😀 More
August 25, 2025
Took my car for an oil change at 8 am told it would take like 2 hrs it was 3 pm and no one called me I had to call and got a voicemail I was finally called back to pick up car at around 3:15 then was asked like 2 hrs it was 3 pm and no one called me I had to call and got a voicemail I was finally called back to pick up car at around 3:15 then was asked if I wanted car washed and had to wait for it dealer had car for 7 hrs and waited till I got there to was car. Next time I will just go to jiffy lube More
August 24, 2025
GUILLERMO HERNANDEZ, SERVICE ADVISOR, IS VERY EXPERIENCED, KNOWLEDGEABLE AND PROV8DES OUTSTANDING CUSTOMER SERVICE. I HAVE BEEN A CUSTOMER OF LA HONDA WORLD FOR 19 PLUS YEARS AND I STRONGLY BEL EXPERIENCED, KNOWLEDGEABLE AND PROV8DES OUTSTANDING CUSTOMER SERVICE. I HAVE BEEN A CUSTOMER OF LA HONDA WORLD FOR 19 PLUS YEARS AND I STRONGLY BELIEVE GUILLERMO HERNANDEZ AND HONDA WORLD ARE THE VERY BEST IN THE BUSINESS! I AM FREQUENTLY ASKED BY TOTAL STRANGERS WHO TAKES SUCH GREAT CARE OF MY HONDA ACCORD AND I HAPPILY HAND OUT GUILLERMO HERNANDEZ'S BUSINESS CARD WITH HIGH CONFIDENCE AND BIG SMILE!😃...KNOWING THEY WILL BE WELL TAKEN CARE OF BY GUILLERMO AND HIS TEAM! More
Other Employees Tagged: ARNEL...MASTER HONDA MECHANIC
August 24, 2025
Great experience at Hinda world downey service department, The service attendant was knowledgeable about my 2016 accord sport. Right away it was serviced and ready to drive away...Awesome team.... department, The service attendant was knowledgeable about my 2016 accord sport. Right away it was serviced and ready to drive away...Awesome team.... More
Other Employees Tagged: Carlos Villareal
August 22, 2025
The new location is really nice, there was a bit of confusion in getting service quickly, but once i got help the process was simple confusion in getting service quickly, but once i got help the process was simple More
Other Employees Tagged: Steven Cuevas
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