Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 38

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
433 Reviews

Dealership Experience

32 yrs, 8 mos

Industry Experience

32 yrs, 8 mos

Specialties & Trainings

parts and service

4.9

433 Reviews

Write a Review

433 Reviews of Guillermo Hernandez

September 10, 2025

Dealership Rating
Employee Rating

He was great customer service thanks again for all the help with lock set when can i pick up More

by Gmandy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Moran

Sep 10, 2025

Precision Honda responded

Gmandy1, thank you for taking the time and leaving us a review ! We're thrilled to hear that you received great customer service and that we were able to help with your lock set. -Dennis Alejo GSM

September 04, 2025

Dealership Rating
Employee Rating

Going in without an appointment, service was done very quickly. Very happy with that thank you Precision Honda. The only bummer was an item that my sons bought and had me put on my start button. Ended up More

by nsxnext121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Lee, Robert Pastor

Sep 05, 2025

Precision Honda responded

nsxnext121, thank you for taking the time and leaving us a review ! We’re glad to hear our team was able to assist you quickly, even without an appointment—that’s exactly the kind of efficiency we strive for.-Dennis Alejo GSM

September 03, 2025

Dealership Rating
Employee Rating

Ability to assist last minute appointment requests and provide prompt and quality service. Thank you More

by egomezz987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Precision Honda responded

egomezz987, thank you for taking the time and leaving us a review ! We're glad to hear that we were able to accommodate your last-minute appointment and deliver prompt, quality service. It's always our goal to be as flexible and responsive as possible for our customers.-Dennis Alejo GSM

September 02, 2025

Dealership Rating
Employee Rating

The new building and location looks modern and clean. Faster service would make it even better. More

by dnajor91
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

Precision Honda responded

dnajor91, thank you for taking the time and leaving us a review ! We're glad to hear you like our new building and location — we’ve worked hard to create a modern, welcoming environment for our customers. We also appreciate your honest input about the speed of service. We're always looking for ways to improve, and your comments help us focus on where we can do better. We hope to provide you with an even smoother experience on your next visit!-Dennis Alejo GSM

September 01, 2025

Dealership Rating
Employee Rating

I always request Gigan Gutierrez whenever I have my car serviced. He is friendly and provides great customer service. More

by cindypelusa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Villareal , Gihan Gutierrez

Sep 01, 2025

Precision Honda responded

cindypelusa1, We’re thrilled to hear that Gigan , Gutierrez consistently provides you with friendly and excellent customer service. He’s truly a valued member of our team, and we’re glad to know he’s making your service experience a great one. -Dennis Alejo GSM

September 01, 2025

Dealership Rating
Employee Rating

1 suggestion have a separate line for appointments and 1 without appointments. I waited too long in the service line with an appointment. More

by Hunnybunches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2025

Precision Honda responded

Hunnybunches, thank yo for taking the time and leaving us a review ! Thank you for the suggestion we are currently working on a solution. We look forward to assisting you again in the future !-Dennis Alejo GSM

September 01, 2025

Dealership Rating
Employee Rating

Guillermo was very attentive and helpful with my car service needs. Will return to service with Guillermo outstanding service advisor! More

by emiliobarrazag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2025

Precision Honda responded

emiliobarrazag, thank you for your feedback! We’re so pleased to hear that Guillermo provided you with attentive and helpful service. He truly is an outstanding service advisor, and we’re lucky to have him on our team. We appreciate your trust and are thrilled to know you’ll be returning. We look forward to seeing you again at Precision Honda! -Dennis Alejo GSM

August 29, 2025

Dealership Rating
Employee Rating

Guermillo is a great service advisor and his mechanic team too! Been a long time customer and will continue to be! More

by rvaldez248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Cabrera

Aug 29, 2025

Precision Honda responded

rvaldez248, thank you for taking the time and leaving us a review ! We are glad Guillermo and our mechanics are providing you with the best service! We are glad to hear you are one of our loyal customers , we look forward to continue servicing you !-Dennis Alejo GSM

August 29, 2025

Dealership Rating
Employee Rating

Guillermo is a great asset to the Honda team. He has treated my family and friends with the upmost respect. He is a reason we come back to the service department More

by gmoran21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Precision Honda responded

gmoran21, thank you for taking the time and leaving us a review ! We’re proud to have Guillermo as part of our Honda team, and it’s wonderful to hear that he consistently treats you, your family, and friends with the utmost respect. He truly is a valuable asset, and we’re grateful that he’s a key reason you choose to return to our service department. -Dennis Alejo GSM

August 28, 2025

Dealership Rating
Employee Rating

Very happy with the service Guillermo is amazing always provide a great service I recommend it to everyone More

by josearcerealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Precision Honda responded

josearcerealtor, thank you for taking the time and leaving us a review ! We're thrilled to hear that Guillermo continues to provide you with amazing service. He truly goes above and beyond for our customers, and your recommendation means a lot to all of us. We appreciate your support and look forward to seeing you again soon!-Dennis Alejo GSM

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