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Gus Rozos

Overview Reviews (117) Inventory (332)

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Gus Rozos

Gus Rozos | Page 12

Service Advisor

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

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4.8

117 Reviews

Overview Reviews (117) Inventory (332)

Specialties & Trainings

Hyundai Certified Service

4.8

117 Reviews

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117 Reviews of Gus Rozos

November 26, 2025

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Employee Rating

I’ve been taking my Hyundai vehicles to the Patrick service department for 25 years - I trust them to be honest and not push repairs I don’t need. service department for 25 years - I trust them to be honest and not push repairs I don’t need. More

by HCEPA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Vanhoosier

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Nov 28, 2025 -

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad that you've been a customer for 25 years and counting! We are happy to hear the team always provides you with great service, as our goal is to ensure a transparent and seamless visit every time! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 25, 2025

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Employee Rating

Made a good deal to get a lot of things done, left my car with them and got a rental car. The next day picked it up and realized the day afterwards that a new horrible scraping sound was now occurring. Left with them and got a rental car. The next day picked it up and realized the day afterwards that a new horrible scraping sound was now occurring. Left a message, text, and spoke with someone to try to get it resolved as soon as possible, but didn't get any response that day, which did leave a bad taste in my mouth. The next day, my father was able to take it in while I was at work, and it was fixed. More

by DOUGTESNOW

Verified Customer

Recommend Dealer

Other Employees Tagged: Gus Rozos

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Nov 28, 2025 -

Patrick Hyundai responded

Thank you for your feedback, and for your review, it helps us understand where we can improve. We apologize that your experience with us didn't meet your expectations. We understand your frustration and your concerns are valid. If there is anything else that we can do for you, don't hesitate to reach out via call or text! - Patrick Dealer Group Customer Relations Team

November 22, 2025

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Employee Rating

Gus was professional, polite and efficient. He even kept me informed on the progress. I could not have asked for a better service. He even kept me informed on the progress. I could not have asked for a better service. More

by ELIEYARED727

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gus Rozos

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Nov 28, 2025 -

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad that Gus was able to provide you with such great service. Our goal is to provide a seamless and transparent process from start to finish, and we're glad that we could do that for you. We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 22, 2025

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Employee Rating

Great service by everyone from the reception to parts and service. A shout out to Tyler, Joe, Christie, Jessica the cashier and least but not least Katherine Grass General Sales Manager! Great team eff and service. A shout out to Tyler, Joe, Christie, Jessica the cashier and least but not least Katherine Grass General Sales Manager! Great team effort. Thank you. A very satisfied customer. Ted Gryfinski. More

by tedgsports

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Peter Rybacki, Henry Hernandez, Erik Favela, Mike Vanhoosier, Tyler Schulz , Jessica the Cashier.

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Nov 28, 2025 -

Patrick Hyundai responded

Ted, Thank you so much for your 5-star review! We are so glad that the team was able to make your visit such a spectacular one! We appreciate your kind words and we're so glad to have you ad a customer! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 20, 2025

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Employee Rating

Gus is very professional and a very kind person. I’m happy to see him when I take my car in for service of which I bought at Patrick Hyundai. I’m happy to see him when I take my car in for service of which I bought at Patrick Hyundai. More

by CAPTAINMARKCHICAGO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 21, 2025 -

Patrick Hyundai responded

Thank you so much for your 5-star review! We are so glad that Gus was able to provide you with excellent service. Our goal is to provide a professional and inviting experience for all of our customers, and we're so glad that we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 20, 2025

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I am always happy with the service at Patrick Hyundai. Thank you.. have a great holiday. The wiebe family. Thank you.. have a great holiday. The wiebe family. More

by BARBWIEBE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Vanhoosier

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Nov 21, 2025 -

Patrick Hyundai responded

Thank you so much for your 5-star review! We are thrilled that you are always happy with our service! Our goal is to provide the best care for our customers, no matter what their needs may be. We thank you for choosing Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

November 20, 2025

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Employee Rating

Quick in and out for an EV tire rotation and 1st service inspection. I felt like they listened and got me all set in no time. inspection. I felt like they listened and got me all set in no time. More

by mpandrew

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 21, 2025 -

Patrick Hyundai responded

Thank you so much for your 5-star review! We're so happy to hear that the team got you set up in no time! Our goal is to provide and efficient and seamless visit from start to finish and we're thrilled to hear that we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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