Gwen Moore
Gwen Moore at Russ Darrow Metro Mazda

Gwen Moore | Page 5

General Sales Manager

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
55 Reviews
4.6

55 Reviews

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55 Reviews of Gwen Moore

February 28, 2025

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Employee Rating

I love this dealership , so nice and Janae and Gwen did everything they could to get me approved & now I’m in my dream car !!! THANK YOU GUYS More

by KEYANNACLAY71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Jalen Moore , Janea Anthony

Mar 01, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear Janea and Gwen were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

February 26, 2025

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Employee Rating

We had the pleasure of working with Alejandro. He was intelligent, knowledgeable, and very pleasant to work with. He answered all of our questions and made a challenging (for us) process, very doa More

by Molly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robyn ODonnell, Noah Matson, Alejandro Noyola , Shaunte ONeal

Feb 27, 2025

Russ Darrow Metro Mazda responded

Molly, thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Alejandro delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

February 23, 2025

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Very easy process. Salesmen were not pushy at all. Dealership was also very nice and accommodating. More

by HANNAHKNAUER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Noyola

Feb 23, 2025

Russ Darrow Metro Mazda responded

Hannah, Thanks for your feedback on your recent visit to Russ Darrow Metro Mazda. It's great to hear that we were able to assist you and that you had such a positive experience. Jalen Moore jalen.moore@russdarrow.com

February 17, 2025

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Worst car buying experience I’ve ever had! Waited 5 1/2 hours, signed paperwork, and almost 4 weeks later still don’t have my car. No response from manager or finance person about the fact tha More

by PEGGYRODRIGUEZ2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Noah Matson, Alejandro Noyola

Feb 20, 2025

Russ Darrow Metro Mazda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Peggy, please reach out to us directly to let us know the best way to contact you and we will reach out. Jalen Moore jalen.moore@russdarrow.com

February 06, 2025

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Nick was very professional, courteous and understood the assignment. He made every step of the process and interactions very smooth. Everyone at Mazda was great and made it happen for me and my children, th More

by SHIEKASTINSON87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

February 01, 2025

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Employee Rating

I LOVE this dealership. I purchased my first car in 2002 and I’m back. More

by WELLNESSHELP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janea Anthony, Mickey Cascio

Feb 03, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

Gwen was very welcoming and her energy was GREAT! Elm was knowledgeable and very patient with us. He went through lots of options with us. I had no intentions on leasing another vehicle. I wanted to More

by ELLISMOM6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Cascio, Elmedin Smajic

Jan 31, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gwen and our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

January 29, 2025

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Alejandro was very responsive and easy to work with. He went above and beyond to bring my car up to me so that I could save the trip to Milwaukee and have the car rapidly. More

by STABELFELDT.SARA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Noyola

Jan 29, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Sara, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

January 23, 2025

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Robyn O’Donnell was great! Very helpful and accommodating! Would highly recommend her to all of my friends and family!! ⭐️ ⭐️⭐️⭐️⭐️ More

by malloryfroman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robyn ODonnell, Alejandro Noyola, Milad Masoodi , Janea Anthony, Jeffrey Bintzler, Mickey Cascio, Johnny Guillermo, Joaquin Noyola, Lafayette Turman

Jan 24, 2025

Russ Darrow Metro Mazda responded

It's fantastic to hear that we provided you with great customer service, Mallory! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

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Employee Rating

Very comfortable,,very knowledgeable,very interested,easy to talk to and feel comfortable, nice experience More

by FMARINELLO41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robyn ODonnell, Milad Masoodi , Justin Pues

Jan 22, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

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