Gwen Moore
Gwen Moore at Russ Darrow Metro Mazda

Gwen Moore | Page 4

General Sales Manager

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
39 Reviews
4.6

39 Reviews

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39 Reviews of Gwen Moore

January 31, 2025

Dealership Rating
Employee Rating

Gwen was very welcoming and her energy was GREAT! Elm was knowledgeable and very patient with us. He went through lots of options with us. I had no intentions on leasing another vehicle. I wanted to More

by ELLISMOM6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Cascio, Elmedin Smajic

Jan 31, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gwen and our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

January 29, 2025

Dealership Rating
Employee Rating

Alejandro was very responsive and easy to work with. He went above and beyond to bring my car up to me so that I could save the trip to Milwaukee and have the car rapidly. More

by STABELFELDT.SARA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Noyola

Jan 29, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Sara, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

January 23, 2025

Dealership Rating
Employee Rating

Robyn O’Donnell was great! Very helpful and accommodating! Would highly recommend her to all of my friends and family!! ⭐️ ⭐️⭐️⭐️⭐️ More

by malloryfroman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robyn ODonnell, Alejandro Noyola, Janea Anthony, Milad Masoodi , Jeffrey Bintzler, Mickey Cascio, Johnny Guillermo, Joaquin Noyola, Lafayette Turman

Jan 24, 2025

Russ Darrow Metro Mazda responded

It's fantastic to hear that we provided you with great customer service, Mallory! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

Dealership Rating
Employee Rating

Very comfortable,,very knowledgeable,very interested,easy to talk to and feel comfortable, nice experience More

by FMARINELLO41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robyn ODonnell, Milad Masoodi , Justin Pues

Jan 22, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

Dealership Rating
Employee Rating

I went to service my CX-90 and everyone in the dealership was super helpful and nice. While I was waiting sales associate offered my coffee. The service was fast and they washed my vehicle. More

by Gavi.mcdonald.13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore

Jan 21, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

Dealership Rating
Employee Rating

This is a place I will go for life! Always helping me, being patient and very professional! Thanks!!! More

by niaheath64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robyn ODonnell, Alejandro Noyola, Johnny Perez, Tim Scott, Milad Masoodi , Mickey Cascio, Payton Moore, Justin Pues, Elmedin Smajic

Jan 21, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

Dealership Rating
Employee Rating

Fantastic service. Inquired on a model that they had in stock. purchase and delivery experience was seamless More

by Ash Thakkar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robyn ODonnell, Alejandro Noyola, Janea Anthony, Johnny Perez, Milad Masoodi , Jeffrey Bintzler, Mickey Cascio, Payton Moore, Justin Pues

Jan 21, 2025

Russ Darrow Metro Mazda responded

Thank you for your very kind review, Ash. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

Dealership Rating
Employee Rating

I love love the Mazda SUV! I feel like I’m driving a 100,000 dollar luxury brand SUV. Everyone that helped me of course was just 5 stars! Robyn being the ring leader of course More

by Hpy4Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Robyn ODonnell, Noah Matson, Alejandro Noyola , HAISE COLLAZO, Ivan Lawler, Payton Moore, Stan Moore, Justin Pues

Jan 21, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that Robyn had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

January 18, 2025

Dealership Rating
Employee Rating

Sales associate said car had remote start , when I got key and looked in keys there was no remote start. When I confronted manager about it he said he can't do nothing because is not in writing . Sales as More

by DUSAN
Recommend Dealer
No

Other Employees Tagged: Noah Matson, Janea Anthony , Justin Pues

Jan 22, 2025

Russ Darrow Metro Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jalen Moore jalen.moore@russdarrow.com

Jan 22, 2025

Russ Darrow Metro Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jalen Moore jalen.moore@russdarrow.com

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