HELENA O'CONNELL
HELENA O'CONNELL at Quality Subaru
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HELENA O'CONNELL

SALES AND LEASING CONSULTANT

Quality Subaru

711 North Colony Road
Wallingford, CT 06492

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9 Reviews
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9 Reviews

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9 Reviews of HELENA O'CONNELL

December 02, 2023

Dealership Rating
Employee Rating

Great friendly place to buy a car. No problems or issues. Tony Oliva was the best! My new Forester is great. Three time repeat customer and I never looked anyplace else. More

by leadjammer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Oliva

Dec 05, 2023

Quality Subaru responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words, excellent review, and for recognizing our staff’s hard work. We appreciate it! Reach out with any questions or for any additional assistance. Take care!

April 04, 2023

Dealership Rating
Employee Rating

This dealership was so helpful with everything they took care of me from day one and helped me get the exact care I wanted without hesitation More

by Drewdas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Ward

Apr 05, 2023

Quality Subaru responded

This review is everything a car buying experience should be - you should feel listened to and cared for. There should not be any pressure and you should be able to get what you need. Thank you for reviewing our business. Please let us know if there is anything else we can do for you.

April 07, 2022

Dealership Rating
Employee Rating

Joe was pleasant and quickly made me understand the changes that have affected the car leasing business. He was concise in his analysis of my problem. and made some excellent perceptions.I guess I was More

by mvgerm
Recommend Dealer
Yes
Apr 08, 2022

Quality Subaru responded

Thank you so much for taking the time to rate and review Quality Subaru! We appreciate it and look forward to working with you again in the future!

March 26, 2022

Dealership Rating
Employee Rating

After speaking to Joe,I am completely satisfied with my transaction sometimes it is important. to listen Thank you More

by mvgerm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Blichfeldt, Jack Blanchard

Mar 28, 2022

Quality Subaru responded

Thank you so much for taking the time to rate and review Quality Subaru! We appreciate it and look forward to working with you again in the future!

February 14, 2022

Dealership Rating
Employee Rating

Employees (esp. Helena) go above and beyond to ensure that customers are comfortable throughout the buying process. Customer service is excellent; sales staff are ho More

by Aebattista
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2022

Quality Subaru responded

Thank you so much for taking the time to rate and review Quality Subaru! We appreciate the recommendation and look forward to working with you again in the future!

November 09, 2021

Dealership Rating
Employee Rating

I have been looking for a car for over a month when I went into Quality Subaru. They were very informative and it was a painless process. I appreciated the detailed information regarding warranties and More

by deb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Carey

Nov 10, 2021

Quality Subaru responded

Thank you so much for your kind words! We hope to see you again soon!

October 01, 2020

Dealership Rating
Employee Rating

Mr. Chen has another win for the Quality Team and proves to be a vital part of Quality experience. Mr. Chen was able get the right finance for my specific request and deliver the options that worked for me More

by Scot2bgood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 05, 2020

Quality Subaru responded

Thank you for the wonderful review! We appreciate the recommendation and look forward to working with you again in the future!

August 30, 2020

Dealership Rating
Employee Rating

My first ever dealership car-shopping experience was made smooth and enjoyable by Helena. She was so helpful and straight to the point while being kind and very understanding. She didn't push to buy or discu More

by carshopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 31, 2020

Quality Subaru responded

Thank you so much for your wonderful review. We appreciate the recommendation and look forward to working with you again in the future.

August 27, 2020

Dealership Rating
Employee Rating

I would like to thank everyone at Quality Subaru- Wallingford. My family have purchased / or leased 10 Subaru vehicles over time. The last 7 have been from your dealership. The sales/service/parts More

by U.S.A.F. TACP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 27, 2020

Quality Subaru responded

Thank you so much for your loyalty and your kind words. We appreciate it and look forward to continuing to work with you in the future.

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