HELENA O'CONNELL | Page 2

This is our third Subaru Outback leased from Quality Subaru — and the third time we’ve worked with Helena O’Connell in doing so. She is the most professional, informed and customer-friendly automobile Subaru — and the third time we’ve worked with Helena O’Connell in doing so. She is the most professional, informed and customer-friendly automobile sales representative that I’ve ever encountered. Her knowledge of all Subaru products is superb. Furthermore, the service department at Quality Subaru is equally attuned to customer needs and dedicated to efficiency and a high level of automotive support skills. Subaru has a top-flight sale representative in Helena O’Connell! More

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What a wonderful dealership! ! Front the moment we walked in, they made us feel like family. There was no "hovering" salesperson, just genuine people. Helena was amazing and ma ! Front the moment we walked in, they made us feel like family. There was no "hovering" salesperson, just genuine people. Helena was amazing and made our whole purchasing process a breeze. She went above and beyond to help us secure our new vehicle. I would highly recommend Quality Subaru to anyone looking for a great vehicle and dealership. (The donuts and coffee were an added bonus too!) More

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Great friendly place to buy a car. No problems or issues. Tony Oliva was the best! My new Forester is great. Three time repeat customer and I never looked anyplace else. No problems or issues. Tony Oliva was the best! My new Forester is great. Three time repeat customer and I never looked anyplace else. More

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This dealership was so helpful with everything they took care of me from day one and helped me get the exact care I wanted without hesitation care of me from day one and helped me get the exact care I wanted without hesitation More

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Joe was pleasant and quickly made me understand the changes that have affected the car leasing business. He was concise in his analysis of my problem. and made some excellent perceptions.I guess I was changes that have affected the car leasing business. He was concise in his analysis of my problem. and made some excellent perceptions.I guess I was still remembering the purchase of my 1962 VW Beerlle at $1999.Times have changed.I guess it is time for me to change,also More

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After speaking to Joe,I am completely satisfied with my transaction sometimes it is important. to listen Thank you transaction sometimes it is important. to listen Thank you More

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Employees (esp. Helena) go above and beyond to ensure that customers are comfortable throughout the buying process. Customer service is excellent; sales staff are ho Helena) go above and beyond to ensure that customers are comfortable throughout the buying process. Customer service is excellent; sales staff are honest, professional, and a pleasure to do business with. I bought my first car here and couldn’t have asked for a more positive experience. Sales people and business office people were very patient, and answered all of my many questions with honesty and reassurance. I highly recommend this dealership- the energy/vibes were very warm and inviting— not your typical car dealership by any stretch of the imagination. More

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I have been looking for a car for over a month when I went into Quality Subaru. They were very informative and it was a painless process. I appreciated the detailed information regarding warranties and went into Quality Subaru. They were very informative and it was a painless process. I appreciated the detailed information regarding warranties and features of the car. They always followed through and were on time with all of my requests. I received a competitive quote from my local credit union and Subaru proposed a lower interest rate. They were very quick reviewing data and responding. They were professional and always on time. More

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Mr. Chen has another win for the Quality Team and proves to be a vital part of Quality experience. Mr. Chen was able get the right finance for my specific request and deliver the options that worked for me to be a vital part of Quality experience. Mr. Chen was able get the right finance for my specific request and deliver the options that worked for me. Outstanding knowledge base and experience with the bottom line of customer satisfaction. Ladies and Gentlemen he makes the numbers work for You. Professional and personable all in one. Will definitely recommend Quality Subaru to everyone that wishes to finance moving forward. Thanks Again Scot More

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My first ever dealership car-shopping experience was made smooth and enjoyable by Helena. She was so helpful and straight to the point while being kind and very understanding. She didn't push to buy or discu smooth and enjoyable by Helena. She was so helpful and straight to the point while being kind and very understanding. She didn't push to buy or discuss financing when I said I was only looking to test drive. She walked me through the features and pros and cons of certain models and trims. Even if I don't end up buying a car from this dealership, I would definitely recommend them and especially Helena! More

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