HENRY DELGADO
HENRY DELGADO at Toyota of Coconut Creek

HENRY DELGADO | Page 31

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.6
1,190 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

1,190 Reviews

Write a Review

1190 Reviews of HENRY DELGADO

April 20, 2023

Dealership Rating
Employee Rating

Servicio rápido y seguro,estuve el tiempo justo,atencion agradable y cordial,gracias por los servicios More

by ambry1515
Recommend Dealer
Yes
Apr 20, 2023

Toyota of Coconut Creek responded

Gracias por compartir su experiencia positiva trabajando con el equipo Al Hendrickson Toyota!

April 17, 2023

Dealership Rating
Employee Rating

I thoroughly enjoyed the attention to detail concerning the last service appointment I had at Al Hendrickson. More

by BOBL614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2023

Toyota of Coconut Creek responded

It's great to hear that our team provided you with an attentive and detailed vehicle service! We appreciate you sharing your experience with us. We hope to see you again at Al Hendrickson Toyota!

April 16, 2023

Dealership Rating
Employee Rating

Very professional and helpful. I was provided updates as necessary. Service time was pretty reasonable. More

by Oskardog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2023

Toyota of Coconut Creek responded

Thank you for the great review! We're thrilled to hear that the Al Hendrickson Toyota team was able to get the job done. Drive safely, and we hope to see you back again down the road!

April 15, 2023

Dealership Rating
Employee Rating

You sold me a 2019 DODGE GRAND CARAVAN DEFECTED ! After not even SIX MONTHS my transmission has GONE ! Your ESTIMATE is $ 6649.46 !!! Shame on you. More

by SAVERIO MACALUSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 27, 2023

Toyota of Coconut Creek responded

Saverio, we're very sorry to hear that you're experiencing trouble with your vehicle. We take pride in delivering top-quality cars to our customers, so it is disappointing to read about your experience. We would like to help resolve the issue as soon as possible. Please give me a call so we can discuss this together. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 15, 2023

Toyota of Coconut Creek responded

Mr. Macaluso, We apologize that you are experiencing mechanical problems with your vehicle. You should come into the dealership and sit down with one of our Used Car Managers. If you would like to set up an appointment, please contact me at your convenience. Thank you, Jessica Fernandez- Assistant to Chairman & CEO- 954-545-6931

Apr 27, 2023

SAVERIO MACALUSO responded

my name is Saverio Macaluso on 10/10/22 You sold me a DODGE GRAND CARAVAN (VIN NR 2C4RDGEKR760605) “DEFECTIVE”, for which I returned it to service yesterday, Mr. Fabio Acerra (chief mechanic) and Mr. Henry Delgado are aware of this. The vehicle was left in front of the service and I have already contacted the bank in the capital that I have now stopped owning and I will NOT continue with any installment payment. Take back the faulty machine you sold me and see what to do with it... I am no longer responsible for it and HOLD NO RESPONSIBILITY. Shame on you!

Apr 27, 2023

SAVERIO MACALUSO responded

$ 6649.46 ‼️‼️‼️ ( after SIX MONTHS ‼️) SHAME ON YOU ❗️

May 15, 2023

SAVERIO MACALUSO responded

Too late you have NO PROFESSIONALISM.

April 15, 2023

Dealership Rating
Employee Rating

Henry is very knowledgeable and courteous. Excellent PR 1005 pro customer. Goes out of his way to please a customer More

by jfmorice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2023

Toyota of Coconut Creek responded

Thank you for your feedback. We appreciate your kind words about Henry and are glad to hear that he provided excellent customer service. If there is anything else we can do to assist you, please feel free to reach out!

April 13, 2023

Dealership Rating
Employee Rating

Henry was very kind and helpful. El was very professional and help me with what i need.. Thank you. More

by JUELAS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2023

Toyota of Coconut Creek responded

We appreciate your business and your 5-star review of Al Hendrickson Toyota! We are thrilled that Henry was able to assist you with your needs. Have a great day and we hope to see you again down the road!

April 11, 2023

Dealership Rating
Employee Rating

The load up job service man suckered me into buying a car battery that he told me was different than TrueStart and thats why I was paying 188.00 instead of 50 percent off on another TrueStart battery that I More

by PKEMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Apr 24, 2023

Toyota of Coconut Creek responded

I sincerely apologize for any confusion and miscommunication that took place during this experience. It's never our intention to mislead our customers, and I'm very sorry if your visit wasn't as seamless as we aim to deliver. I'd appreciate the opportunity to address this feedback and see if there's anything I can do to help. Please consider contacting me directly when you have a moment. Thank you, Norman Frantz - Service Manager - 954-545-6931

Apr 26, 2023

PKEMEN responded

.

April 08, 2023

Dealership Rating
Employee Rating

I went for oil change and ask advisor to see if they can check the rattle noise in the form he said díagnosis is 150 I said not yet if they can just do a test drive. Not o determined the problem. but to re More

by vorjeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Oscar Vizcarra

Apr 18, 2023

Toyota of Coconut Creek responded

I would like to apologize that your experience didn't match our high expectations. Would you consider reaching out to me so we can discuss this together? I would be happy to help in any way that I can. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 05, 2023

Dealership Rating
Employee Rating

They put in the order that I had to rotate the tires and they did not, also they do not offer cleaning to the vehicle. More

by MASVABGUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Apr 18, 2023

Toyota of Coconut Creek responded

I am so sorry your recent service experience did not go as hoped with the lack of certain services being completed. Our goal is to deliver a smooth and seamless process as well as top-quality services for all of our customers, and it's very disappointing to learn that we've let you down this time. I will be sure to discuss your feedback with my team so that we may work towards improving our process going forward. If there is anything else you would like to add, please reach out to me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 02, 2023

Dealership Rating
Employee Rating

There are professional and nice people I like the waiting hall and good attention and service More

by TUMAYORISTAEXPRESS.LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Toyota of Coconut Creek responded

Thank you for reviewing us! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

...
31
...

Dealership Inventory (703 Vehicles)

used 2025 Toyota Corolla Cross car, priced at $28,362
2025 Toyota Corolla Cross
used
Celestite exterior
CVT
Front-wheel Drive
used 2024 Toyota RAV4 car, priced at $31,062
2024 Toyota RAV4
used
Ice exterior
Automatic
Front-wheel Drive
used 2023 Toyota RAV4 Hybrid car, priced at $33,062
2023 Toyota RAV4 Hybrid
used
Silver Sky Metallic exterior
CVT
All-wheel Drive
used 2023 Toyota Camry car, priced at $24,862
2023 Toyota Camry
used
Ice exterior
Automatic
Front-wheel Drive
used 2023 Toyota Camry car, priced at $29,062
2023 Toyota Camry
used
Pearl exterior
Automatic
Front-wheel Drive
used 2023 Ram 1500 car, priced at $31,562
2023 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive