HENRY DELGADO
HENRY DELGADO at Toyota of Coconut Creek

HENRY DELGADO | Page 88

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.6
1,190 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

1,190 Reviews

Write a Review

1190 Reviews of HENRY DELGADO

September 10, 2021

Dealership Rating
Employee Rating

My service representative, Henry Delgado is always good at his job. He understand timeliness, explain items that needed immediate attention, and check that job was done, before returning the car to me. He More

by HLEE125H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2021

Toyota of Coconut Creek responded

Thank you for the great review! We want the most for our guests, and we are thrilled to hear that you enjoyed your service experience working with Henry. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

September 09, 2021

Dealership Rating
Employee Rating

We went for the 20.000 miles service and were shocked to find out the oil and filter hadn’t been changed even though it was listed in the final statement . We went back next day and thanks to Henry it was f More

by ALEXANDRAAYALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 02, 2021

Toyota of Coconut Creek responded

I sincerely apologize for any mistakes made on our end. We strive to deliver seamless and efficient service, and it is concerning that this was not better reflected in your time working with us. I assure you that we will use this feedback to prevent this kind of mixup from happening in the future. If there is anything more I can do to assist you or anything else you would like to share, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 06, 2021

Dealership Rating
Employee Rating

I am with them 14 years.I bought 5 cars from them and sold the same number.All cars are serviced by them.My experience in both areas is the best.What do I expect from Toyota and Al Hendrickson?More thank More

by darinka.neso
Recommend Dealer
Yes
Oct 02, 2021

Toyota of Coconut Creek responded

We appreciate your business over the years! We want the most for our guests, and it is wonderful to hear that this was reflected in your time working with us. With regard to the rest of your review, I would be happy to speak with you to see what more I can do to help. If you are willing to discuss this, please feel free to give me a call. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

Oct 09, 2021

Toyota of Coconut Creek responded

Hi, I'd be happy to speak with you about any concerns you may have, as it's important to us that our customers are happy. We appreciate your loyalty, and I look forward to helping you out. Best, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

Oct 04, 2021

darinka.neso responded

Good morning Jessica!When I was on service after 6 months,I visited your department for sell my Corolla LE 2021.Sales manager me offer $16,700.That means our Corolla lost in prize for 6 months and traveled 3,500 miles probably about $7000!For the loyalty shown to Toyota and Al Hendrickson,I expect reasonable and stimulating price as proof of sincere respect.One day I will come to you and We will together try find better solution.Thank you.

September 03, 2021

Dealership Rating
Employee Rating

Regular,me pintaron el carro porque la pintura blanca de toyota salio muy mala este año y me lo pintaron sin costo,pero me dejaron el bomper negro pintado More

by MONKY.MIAMI
Recommend Dealer
No
Oct 02, 2021

Toyota of Coconut Creek responded

Queremos lo mejor para nuestros clientes y es muy decepcionante oír que este no se reflejó en su tiempo trabajando con nosotros. Agradecería la oportunidad de hablar con usted para ver si hay algo que pueda hacer para mejorar su experiencia. Si está dispuesto, por favor llámame para discutir. Gracias, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 31, 2021

Dealership Rating
Employee Rating

great customer service, Henry da un excelente servicio, y asesoría por eso sigo llevando mi carro a Hendrickson, yo compre en Kendall pero me gusta llevarlo aca More

by CASTILLOALEXA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Toyota of Coconut Creek responded

Gracias por la reseña excelente, Alexa, y por confiar en el equipo de Al Hendrickson Toyota! Su apoyo y su negocio significan mucho, y le deseamos a usted muchas millas seguras hasta su próxima visita!

August 31, 2021

Dealership Rating
Employee Rating

Henry da un excelente servicio, y asesoría por eso sigo llevando mi carro a Hendrickson, no solamente porque lo compre ahí, sino el mantenimiento y la atención por parte de Henry y su equipo, solamente qu More

by luis.fernagr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2021

Toyota of Coconut Creek responded

Luis - gracias por tomar el tiempo para compartir esta reseña. Estamos contentísimos oír de que usted hubiera tenido experiencias tan excelentes con Henry y lo demás de nuestro equipo. Tenemos ganas de completar su servicio cuando llegue la pieza de recambio - hasta entonces, no dude en llamarnos. Cuídale! - sus amigos de Al Hendrickson Toyota

August 25, 2021

Dealership Rating

MOST OF THE PEOPLE ARE WILLING TO HELP YOU, BUT I NEVER EVER IN MY LIFE WILL DO ANY BUSINESS WITH "LUIS MENDOZA" ONCE HE WAS PROMOTED TO MANAGER I DID MY LAST DEAL WITH HIM AND WITH A CREDIT SCORE OF 750 W More

by yate69
Recommend Dealer
Yes

Other Employees Tagged: Luis Mendoza , KEN NUNEZ, JORGE RUIZ, DINO

August 23, 2021

Dealership Rating
Employee Rating

The service was very good. The service technician came over took my information took my number very nice very prompt. Then he came into the service room where I was waiting with my key with my paperwork a More

by ERICROSS.FLORIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Aug 23, 2021

Toyota of Coconut Creek responded

Eric, our team is proud to offer incredibly thorough care at every appointment. We're so pleased to hear that your visit was so satisfactory and we hope we'll see you at Al Hendrickson Toyota next time you're in need of service!

August 22, 2021

Dealership Rating
Employee Rating

Disappointed that the car was not washed prior to pickup. Valet appeared to have me go to my car rather than bring it up. The shuttle service worked well More

by OLDIESPJ
Recommend Dealer
Yes

August 20, 2021

Dealership Rating

Service is too busy, please don't let people make appointments if not able to have the job done. Arrived at 10:30 am and by 1: 50 the car was not even inside the shop. Had to leave. More

by JOSEGONZALEZ9199
Customer Service
Friendliness
Recommend Dealer
No
Oct 02, 2021

Toyota of Coconut Creek responded

Jose - I'm so sorry that we weren't able to complete your service. I can certainly understand why you are upset and would like to apologize that you were kept waiting. I will speak with my team to find out why this situation occurred. If there is anything further that I can do to help, please give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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