Haley McCulley | Page 3

BUYERS PLEASE BEWARE! !!!!!! As you can see from my initial review that I’ve left below I purchased a vehicle from a sales person and friend who I trusted. I also trusted t !!!!!! As you can see from my initial review that I’ve left below I purchased a vehicle from a sales person and friend who I trusted. I also trusted the dealership to be reliable in their pricing and inspecting of vehicles and their advertising leads one to believe they would be fair and reliable. It is very disappointing to become aware that a dealerships inspection of a vehicle and description of things unfortunately is not always reliable. Not everyone chooses to admit fault when given chances to do so. ALWAYS get a second inspection of a vehicle you want to purchase from here. ALWAYS!!. The what felt like a reliable experience initially, proved otherwise and no care has been shown for the unfair pricing and misleading description of the vehicle they led to the purchase. Unfortunately, when I presented a proposal to resolve the matter, I was treated unfairly, and they demonstrated to me that their business decisions do not include admitting fault and resolving things fairly with consideration for the buyers. Not the forty time you approach them and no time after. In fact they just don’t respond to me at all now because their unreasonable way of addressing this was the only way they offered and when I declined directives were given for them to ignore me by their ceo. It’s their way or no way and their way is not reasonable and ethical, and the evasion of proper communication, fairness and accountability has been a very disappointing to experience. Haley was a big help from start to finish when it came to helping my son and me with his first car purchase. So grateful for such a positive experience and the delivery of what feels like a very reliable vehicle. Thank you Toyota!! More

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Toyota very great vehicles and the Bryan College Station Dealership was a pleasure to deal with and enjoyed the experience. Dealership was a pleasure to deal with and enjoyed the experience. More

by ROBERTGRANBERRY8419 Verified Customer Verified Customer

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Sales experience was wonderful. Haley worked so hard to meet our budget and car expectations! Haley worked so hard to meet our budget and car expectations! More

by MERRILLBONDK Verified Customer Verified Customer

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We had a problem with our Camry that required return visits. The problem was very evasive, making it almost impossible to fix. Carey and the service team never gave us. They were diligent in locating an visits. The problem was very evasive, making it almost impossible to fix. Carey and the service team never gave us. They were diligent in locating and solving the problem. More

by rdcuthbert Verified Customer Verified Customer

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Three hours to purchase is too long for a cash purchase and knew which car. and knew which car. More

by J-MJELDE Verified Customer Verified Customer

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Always a great experience at BCS Toyota, straight forward and minimum pressure for an auto dealership, for a Toyota I highly recommend them, this is my second vehicle from this dealership and will always go and minimum pressure for an auto dealership, for a Toyota I highly recommend them, this is my second vehicle from this dealership and will always go here first for Toyotas they are the best! More

by M.FRENCH.TX Verified Customer Verified Customer

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Haley was amazing. We were able to get what we wanted. Very professional. Would definitely recommend. BCS Toyota We were able to get what we wanted. Very professional. Would definitely recommend. BCS Toyota More

by WESTCONNIE11 Verified Customer Verified Customer

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Nikki and was awesome and made me feel a lot more relaxed over purchasing a car! Truly a rockstar! Shoutout to Hailey too, both are amazing! over purchasing a car! Truly a rockstar! Shoutout to Hailey too, both are amazing! More

by agiordonello Verified Customer Verified Customer

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Nice and friendly service, very professional, and explains the the work needed to keep your vehicle performing well and safe explains the the work needed to keep your vehicle performing well and safe More

by EDWARDLS Verified Customer Verified Customer

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Great service, great communication and kept me updated, highly recommend, the service and sales staff are fantastic highly recommend, the service and sales staff are fantastic More

by M.FRENCH.TX Verified Customer Verified Customer

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