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Haley McDonald
Haley McDonald at Mercedes-Benz of Columbus

Haley McDonald | Page 19

Service Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.9
207 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

4.9

207 Reviews

Write a Review

207 Reviews of Haley McDonald

October 30, 2023

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Employee Rating

Quality work and very helpful and friendly staff, Haley did a very good job taking care of me and my vehicle, great service and quality workmanship More

by stmd833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2023

Mercedes-Benz of Columbus responded

Thank you for your review! We appreciate the kind words and are happy to hear Haley was able to provide a 5-star experience. If there is anything else you need don't hesitate to reach out!

October 24, 2023

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Employee Rating

Haley was very helpful and explained the service thoroughly. I’ll be back when my next service is due More

by scott.mullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2023

Mercedes-Benz of Columbus responded

Scott.mullin, thank you so much for sharing! We look forward to assisting you again at your next service!

October 21, 2023

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My service at Columbus’Mercedes were great. I have received nothing but the best service. More

by REESE6363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nadie Martin, Debi Lewis, Lizzy Spitzmiller, Jessica Clayton, Rachelle Pennington, Raul Navarro , RJ Campbell, Lauren Farthing, Richard Joyner

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Oct 23, 2023

Mercedes-Benz of Columbus responded

Thank you so much for your review about our team, REESE6363! We appreciate you taking the time to share and your feedback has been passed on to our team. We look forward to assisting you with your future Mercedes-Benz needs.

October 16, 2023

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Great service. Everything was taken care of in a timely manner. All repairs were explained in detai. More

by CHARLESHUFFJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2023

Mercedes-Benz of Columbus responded

CHARLESHUFFJR, we appreciate your feedback! Thank you for taking the time to share. We look forward to assisting you again in the future.

October 13, 2023

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Employee Rating

Haley was absolutely the best person that I have had the pleasure of dealing with. For her alone I would go back. So knowledgeable and customer focused. More

by larryvduff
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 16, 2023

Mercedes-Benz of Columbus responded

Thank you so much for sharing, larryvduff! We appreciate your feedback and look forward to working with you again the future :)

October 07, 2023

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Rachel Pennington was super nice and very attentive to my needs!!! I had a serious problem and she solved it easily. Mercedes-Benz of Columbus Georgia is my go to dealer because of the level of professionali More

by lalakerbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lizzy Spitzmiller, Rachelle Pennington, Raul Navarro , RJ Campbell, Lauren Farthing

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Oct 09, 2023

Mercedes-Benz of Columbus responded

Lalakerbaby, we couldn't ask for better feedback! We are delighted to hear that Rachelle was able to provide you with the level of service and professionalism that we are known for... and help solve your issue easily! Thank you for sharing, we will be sure to let our entire service team know! We look forward to your next visit!

October 05, 2023

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Employee Rating

Great facilities and friendly staff good place to take your vehicle and awesome for getting you to the right people on helping you gets your car fixed More

by 4rell
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Mercedes-Benz of Columbus responded

4rell, thank you for your sharing your feedback! We are always looking to improve and would love to earn all 5-stars. Please let us know what we can to improve at your next visit by giving Nadie Martin, Service Manager, a call at (706) 256-6100. We look forward to assisting you again in the future!

September 20, 2023

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Employee Rating

I am a first time Mercedes Benz owner and I was extremely pleased with my service experience - Haley is GREAT! More

by mgranville
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Sep 21, 2023

Mercedes-Benz of Columbus responded

Mgranville, we cannot thank you enough for sharing your feedback about your Mercedes-Benz service experience with Haley! We are delighted to hear you were extremely pleased with your service and we look forward to continue serving your Mercedes-Benz needs for years to come. Congratulations on your Mercedes-Benz and please let us know if there is anything else we can do for you in the meantime :)

September 20, 2023

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Employee Rating

Awesome overall! Haley was a superstar I will definitely be back, communication was great, prompt and informative More

by mmccull767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 21, 2023

Mercedes-Benz of Columbus responded

Wow, thank you so much for sharing your feedback about Haley, mmccull767! She is a true asset to our service team, and we are happy to hear your service experience was awesome! We look forward to working with you again in the future, and please don't hesitate to reach out anytime we can be of assistance!

September 18, 2023

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Employee Rating

Very clean, very welcoming and very polite. I stayed the entire time there for my service and it did not feel long at all. Enjoying a nice show on tv and amazing coffee. More

by ehairston12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington , Lauren Farthing

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Sep 21, 2023

Mercedes-Benz of Columbus responded

Ehairston12, thank you so much for taking the time to share about your service! We are happy to hear you were able to enjoy our customer lounge :) Please let us know if there is anything else we can do for you!

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