Hans Batista Castro | Page 8

5 stars without a doubt. I called 2 minutes after the dealership opened on a Saturday and Joel picked up immediately. I purchased a Ram 1500 Laramie with Joel's assistance, t I called 2 minutes after the dealership opened on a Saturday and Joel picked up immediately. I purchased a Ram 1500 Laramie with Joel's assistance, the process could not of gone smoother. While I was working with the Finance expert, Hans, Joel called my insurance company, had my address updated, and my policy changed to reflect the new truck. My overall experience was fantastic. My only complaint is that when we were working with Hans (who was fantastic and easy to work with) on the financing, my father who was with me, had to sit in a doorway to another office. While the rest of the dealership was immaculate, I do think it would be beneficial for finance team be located in a bigger space that can accompany a few more people. More

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This is our second vehicle purchased from Novak Motors. Joel was great! There was a wide variety of vehicles to choose from, we never felt pressured, and the entire experience was seamless. Joel was great! There was a wide variety of vehicles to choose from, we never felt pressured, and the entire experience was seamless. More

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I was pleasantly surprised at how low key/low pressure the experience was. I really liked the off lease used car emphasis. the experience was. I really liked the off lease used car emphasis. More

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I bought a Jeep Wrangler Sahara here in April and I was so nervous about the process because, I was alone. I wasn’t sure what to expect but John was very straight forward, and made everything very clear. H so nervous about the process because, I was alone. I wasn’t sure what to expect but John was very straight forward, and made everything very clear. He is also a very cool guy! I am so happy with my purchase and no issues with my new jeep! Also, Hans who does the finance part is super amazing! He was straightforward and was very clear with all the paperwork. Super nice guy! They have wonderful customer service and I would recommend anyone to go! Thank you for making my first time purchase go smooth! More

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Very pleased with Joel and staff at Novak Motors. They treated us great. The vehicle was immaculate and we’re very happy with everything about it. The vehicle is smooth riding and quiet. Thank you Jo They treated us great. The vehicle was immaculate and we’re very happy with everything about it. The vehicle is smooth riding and quiet. Thank you Joel and Novak Motors for a great experience. This is our second vehicle purchased and we will be recommending friends and family. More

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It was a real pleasure working with Joel. I found this vehicle on carfax, and after my inquiry, the dealer replied to me immediatly. I pretty much worked the whole deal over the phone then dr I found this vehicle on carfax, and after my inquiry, the dealer replied to me immediatly. I pretty much worked the whole deal over the phone then drove about an hour to the dealer to make the purchase. Vehicle was excactly as it was described, right down to a few small scratches that weren't noticable but the dealer pointed them out ahead of time anyway. I would highly recommend this dealer for anyone in the market for a newer, low mileage vehicle. More

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It was a pleasure working with Joel. He was professional in all aspects of the sale and he did a great job in going over the performance of the truck.!!! He was professional in all aspects of the sale and he did a great job in going over the performance of the truck.!!! More

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Very smooth process - Joel was straight forward and easy to deal with, no games or xx. The final sale process was excellent with no wasted time. Everyone was friendly and professional. to deal with, no games or xx. The final sale process was excellent with no wasted time. Everyone was friendly and professional. More

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Very pleased with my purchase and everyone at the dealership. There was no pressure, which made the whole experience very different from most dealerships. I would highly recommend Novak Motors in Leb dealership. There was no pressure, which made the whole experience very different from most dealerships. I would highly recommend Novak Motors in Lebanon NJ Don’t need it now. Even the showroom was lovely! More

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Great customer care. Very helpful and kind. Not pushy, wanting to help make customer happy. Very helpful and kind. Not pushy, wanting to help make customer happy. More

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