"Hany was amazing at this clean, respectable dealership"
We were extremely happy with the DCH Toyota of Milford Dealership. Hany was awesome!! He was extremely friendly and very knowledgeable. Even after purchasing our Highlander, he continued to follow up to see if we had any questions and to ensure we had all of the information we needed. The dealership is clean and the employees very friendly. There wasn't an excessive amount of high-pressure sales applied, yet Hany followed up to ensure we felt valued.
"Thank you DCH Toyota"
Great experience today buying a new vehicle at DCH Toyota. Hany was a pleasure to deal with and he took his time to work with us to ensure we got the right vehicle for us.
"Purchased a recertified Toyota Tacoma "
We were greeted by our salesman Hany, whom was very personable. He was very knowledgeable, professional, and extremely accomadating as our 1st visit was time restricted.We returned next day & Hany had all the vehicles we were considering all lined up & ready to test drive wich was to us very considerate of our time. Hany answered every question we asked was not at all the typical "overbearing salesman " he was very patient with us as we discussed our options. We felt he was very sincere in all aspects of our conversations. We would highly recommend him to our friends & family as we felt so comfortable with him & appreciated his honest ways. Hany was 5 star in every way possible..The reason for our difficult decision to rate 4 stars was because of the truck we bought was recertification & had 30k miles we noticed the tires were all showing signs of dry rot with visible cracks & were Michelin tires. So during our negotiations we asked for new tires to be done thru service & to re detail vehicle as there was noticeable dog hair & some surface dirt. We all agreed to that after speaking with Kent in management. Kent was also very good to deal with & agreed that as it was a recertification that service should do new tires. We were happy with that decision & with Kent as well. Hence our difficult decision to rate a 4star. We felt it was service that didn't complete the 5 star they should have recieved.
When we picked up vehicle was close to closing & Hany had it once again waiting out front & ready for us Mind you hany also called us while in route to make sure we would make it in time,as hany had already left for the night as he was scheduled to 4 but had stayed late accomadating another customer.
So we picked up truck & off we went.
The next day we noticed the new tires & there our dissapointment began that service had put 4 new tires but they werent Michelin our fault for assuming they would use a quality or comparable tire like what was on there. But unfortunately they had put on the least expensive tires that walmart sells for approx 60 to 65 dollars retail. So they buy wholesale so we felt they really sold themselves short on cutting the quality of the dealership & the beautiful truck we had just bought. They also didn't re deta truck eithier. I spent the next day doing it myself. So as said earlier I feel Hany & the Manager deserved a 5 star..Buy the service fell short for us..woukd I still recommend them absolutely we feel Hany was probably the best saleman we have ever dealt with in our many years of buying new vehicles by far.
"Great service, above and beyond!"
From my first interaction with Christine Smith, to then working with Hany Arian and his team i’m thrilled with how easy it was to work with everyone, and so impressed that they went above and beyond to make a great deal for me and my family, but to also get us our new truck the day we purchased it! Great experience all around!
"New Camry 2018"
Hany was excellent to work with - in fact a pleasure being a 4 time customer. Thank you for all of your efforts and my new lease! I will be back in 3 years and hope you are still there!!
"Great Car Buying Experience!"
I was in need in of a car fast after my previous car broke down. The only day I had off was Sunday and DCH Toyota of Milford was the only place that was open. Lucky me because when we got there we were greeted and immediately got to test drive the car I had in mind. Afterward, we sat down and went over the paperwork. It wasn't has bad as I thought it would be. The next day I picked up the car, which had new plates and a new registration! DCH Toyota of Milford made this car buying process easy and convenient for me. I highly recommend going here. I also want to say a huge thank you to my sales representative, Hany Arian, who was so great and friendly. I didn't feel pressured at all and he was the reason why I felt comfortable and not stressed about buying a new car. I have to report that I am a happy customer and will continue to recommend people to go to DCH Toyota of Milford and work with Hanny Arian!
"Very helpful in confirming my choice of a Tacoma SR5"
I had narrowed down my choice of new trucks to include the Tacoma SR5 and I was looking for confirmation that it would meet my needs when I went to DCH. Hany Arian, the sales person, went over the features of the SR5 and Toyota in general and then we went for a test drive. He knew that explaining the features while I was behind the wheel was the best approach for me. He was very knowledgeable about the model and answered all my questions. I felt very comfortable about purchasing the vehicle and did so in the same visit.
"I was very pleased with Jeff Cabral's assistance, "
I also very much appreciated being able to get a ride home by Joe Grillo while maintenance work was being done as well as seeing Hany, who sold me my SUV, and meeting Jeff's Dad as well. All your employees make one feel important and are very pleasant and helpful .
Other Employees Tagged:
Jeff Cabral and Joe Grillo
"Great overall experience "
Hany was professional, personal and worked to provide me with the vehicle I wanted at a price that was within our budget. Go see him, he'll work hard to find the deal that fits your needs.
"Bought my 2017 Jeep Wrangler Anniversary Edition!"
Great help by staff and worked with attention to detail. No pressure, no hassle, just honesty. Had a pleasure test driving the vehicles giving me plenty of time to make my big decision.