Hanzel Fraguere
Hanzel Fraguere at Puente Hills Hyundai
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Hanzel Fraguere

Finance Manager

Puente Hills Hyundai

17621 Gale Avenue
City Of Industry, CA 91748

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4.8
512 Reviews
4.8

512 Reviews

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512 Reviews of Hanzel Fraguere

April 30, 2025

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Employee Rating

Felt like a fish out of water. Had people telling me one thing then doing another. In the end everything was resolved hence why I gave a 4 and not a 5. More

by NIVEK089
Recommend Dealer
Yes

Other Employees Tagged: Hanzel Fraguere

April 27, 2025

Dealership Rating
Employee Rating

The guy that got the financial approval lied to me he told me my credit score was 710 when it was 840 More

by JZAVAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sonny Lam, Cyrus Banzil

Apr 30, 2025

Puente Hills Hyundai responded

Hello Jzavah, there are 3 different bureau agencies that report credit. It is very possible that he was referring to one of the other 2. Thank you, Mike L. General Manager

April 25, 2025

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Employee Rating

Great service great people all very friendly and kind. . process was a little long but worth it in the end More

by BRYALF767
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Kil, Cyrus Banzil

Apr 30, 2025

Puente Hills Hyundai responded

Sorry about the additional time it took to process your vehicle purchase. I have spoken with our team about the delay. We appreciate the feedback so we can make it right next time. Have a great day and enjoy your Hyundai. Mike L. General Manager

April 24, 2025

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Employee Rating

Puente Hills always delivers customer satisfaction the staff an management are amazing see you all next time. Thank you Jay Lee. More

by HMACIAS555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jae Lee

April 22, 2025

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Employee Rating

Great deal with smooth transaction. Took all the time needed to close the deal even after hours. More

by lsortega
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Jefferson

April 20, 2025

Dealership Rating
Employee Rating

I’m very pleased with my purchase from Puente Hills Hyundai. From start to finish Bryan facilitated the process. Hanzel worked with the financial institution to ensure the monthly payments were in my b More

by SUHACKETT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Gonzalez

April 20, 2025

Dealership Rating
Employee Rating

When we visited the dealership, we were met with exceptional kindness. They truly did their best to assist us every step of the way. They went out of their way to accommodate our needs and provided More

by JAYHYUNGKIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Kim

April 17, 2025

Dealership Rating
Employee Rating

Very professional but would have liked that the actual sticker price included accessories not presented. Cost was 4K more More

by SRVHIM
Recommend Dealer
Yes

Other Employees Tagged: Hanzel Fraguere

April 16, 2025

Dealership Rating
Employee Rating

Johnathan was very honest, friendly and informative. I really appreciated his service and his smile. Hansel was really great with explaining all the details of my contract with a sense of humor and Ryan More

by Lakita Griggs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 10, 2025

Dealership Rating
Employee Rating

This is my second car with them and I will be back again for my next one! More

by INFO@RENEEPERCY.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Martinez

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