Harold Dean | Page 16

Excellent customer service. Harold was very kind and professional. He explained the problem with my car in a way that was easy to understand. Will defiant return for service! professional. He explained the problem with my car in a way that was easy to understand. Will defiant return for service! More

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Oil change Mary will always contact me when it’s time for and oil change They work with me on a time that works for me Plus she sends me a reminder about my ap Mary will always contact me when it’s time for and oil change They work with me on a time that works for me Plus she sends me a reminder about my appointment More

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Oil change. Warranty work Great service. Fast and friendly. Everyone makes you feel like your important not just a number and seem like they are concerned about what’s importan Great service. Fast and friendly. Everyone makes you feel like your important not just a number and seem like they are concerned about what’s important to you More

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Service appointment for recall items Excellent reservation service, and prompt and courteous attention when care was taken in. Always superb attention to detail, and the service writers Excellent reservation service, and prompt and courteous attention when care was taken in. Always superb attention to detail, and the service writers always treat you as a valued customer. More

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On point!! They really care about your needs when you first arrive and make great suggestions for the upkeep of you vehicle.Nothing but the best from their staff They really care about your needs when you first arrive and make great suggestions for the upkeep of you vehicle.Nothing but the best from their staff!! More

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FRIENDLY, AND HELPFUL The service was timely. The people were Friendly. All was Clean. This was in the service area. However while I was driving in the parking lot area The service was timely. The people were Friendly. All was Clean. This was in the service area. However while I was driving in the parking lot area to go to the service area the salespeople were outside on the sidewalk and I felt like they were going to hijack me. Now I realize we have had rain and sales do not do well in rain. I do feel that this was a little overboard. I did look at a new vehicle but mad sure that my sales person was with me for I did not want to be taken hostage. Also could the eating of food be done other than the front area for the employees. Will still recommend Orr's but only if you make appointment with sales person. The service area is wonderful. More

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The service representative " Joe p. Was helpful and knew my Joe p. was exceptional of my vehicle needs and requirements. Very good service department. Each visit I have made all personal are respectful and frie Joe p. was exceptional of my vehicle needs and requirements. Very good service department. Each visit I have made all personal are respectful and friendly. I believe the service techs are quality mechanics due to the way my car performs and handles after each service. Thank you Don Gregory! More

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Quick and easy purchase Rita was very pleasant and knowledgeable in helping me purchase a new Silverado. I wasnt planning on purchasing but she helped with rebates and receiv Rita was very pleasant and knowledgeable in helping me purchase a new Silverado. I wasnt planning on purchasing but she helped with rebates and receiving a fair trade in price More

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Great Service for a Saab Great to have a service center for a Saab in Ft. Smith. Harold was very helpful and efficient. I plan to continue using the service center. Great to have a service center for a Saab in Ft. Smith. Harold was very helpful and efficient. I plan to continue using the service center. More

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Above and beyond! I expected the service department work with me but they went well beyond my expectations. The team got me in and out in a timely and professional mann I expected the service department work with me but they went well beyond my expectations. The team got me in and out in a timely and professional manner. Thanks Harold, More

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