Haroon Matin | Page 7

This was a very positive experience for me. The salesperson was professorial and had everything together when we walked into the dealership. The finance manger was also nice to work with thro The salesperson was professorial and had everything together when we walked into the dealership. The finance manger was also nice to work with through this purchase. He explained the process and all of the different packages available. I didn’t feel pressured at any time. More

by dmga73 Verified Customer Verified Customer

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They were very nice to deal with and helped with anything we needed from them. we needed from them. More

by BARBOBPROPS Verified Customer Verified Customer

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Luis always takes great of me! I called him asking him to schedule an oil change for me. He asked when I wanted to bring my vehicle in. I told him 1st available slot. He said “ how I called him asking him to schedule an oil change for me. He asked when I wanted to bring my vehicle in. I told him 1st available slot. He said “ how about today, I can get that done for you”. Not only did he get me in 2 hours after I called but he recommended some services and offset the cost with my Ford Pass Points. Service at its finest, thanks Luis!! More

by John F Verified Customer Verified Customer

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Overall the experience was a good one. Waiting to hear back about something on the invoice that we didn’t get. Waiting to hear back about something on the invoice that we didn’t get. More

by BARBOBPROPS Verified Customer Verified Customer

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DePaula was exceptional in all aspects of buying my new car. Josh Halse was very attentive to all of my needs. He is an exceptional salesman. car. Josh Halse was very attentive to all of my needs. He is an exceptional salesman. More

by debf30 Verified Customer Verified Customer

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Friendly and helpful with selecting and ordering a vehicle. However, my experience included a lack of attention to detail, and damage done to a vehicle I left to be appraised for trade-in. DePaula F vehicle. However, my experience included a lack of attention to detail, and damage done to a vehicle I left to be appraised for trade-in. DePaula Ford refused to do ANYTHING about this incident. There also seems to be a large lapse in communication between employees at the dealership, which led to confusion in the buying process. Would not recommend DePaula Ford. More

by SCHOBERSOUND Verified Customer Verified Customer

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Great people. Great explainations of my options. They found the truck I wanted. Thank you Great explainations of my options. They found the truck I wanted. Thank you More

by team_hairball Verified Customer Verified Customer

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My experience with Josh was great, very easy to work with. He took care of everything. The truck is great, Josh made my truck purchase the best ever, Thank you Josh. I would highly recommend working with. He took care of everything. The truck is great, Josh made my truck purchase the best ever, Thank you Josh. I would highly recommend working with Josh. More

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Great place to have service done on your car they have coffee and some snacks while you wait coffee and some snacks while you wait More

by JDOWNEY457 Verified Customer Verified Customer

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Service Manager Lenny Farnum conducted the service experience respectfully and professionally. He explained the details of the requested service and sent me a video of it. He listened carefully to my experience respectfully and professionally. He explained the details of the requested service and sent me a video of it. He listened carefully to my concerns about battery life and advised without pressure a course of action. DePaula Ford has created a temporary office and waiting area that sre efficient and comfortable. I greatly appreciated the assistance at the door. I use a cane and the employee who opened the door first me received s warm thanks. The woman who handled payment of the bill gets kudos too. She asked where my husband was, ss she ssid he was always with ne. When I explained our situation, she immediately urged us to use the pickup/ delivery service in the future . The warmth and concern she expressed were impressive! More

by Sheep farmer Linda Verified Customer Verified Customer

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