Harveen Toor
Harveen Toor at Norm Reeves Toyota Dallas

Harveen Toor

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.4
62 Reviews

"Hi , I'm Harveen Toor your trusted Service Advisor delivering exceptional customer service with 5 years of automotive experience I'm passionate about helping you keep your vehicle running smoothly. Committed to providing personalized solutions and building long lasting relationships

Dealership Experience

4 yrs, 6 mos

Industry Experience

5 yrs, 7 mos

Specialties & Trainings

customer service expert, communication specialist

4.4

62 Reviews

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62 Reviews of Harveen Toor

August 15, 2025

Dealership Rating
Employee Rating

Harveen kept me informed about the process and how long it would take. He always goes more than a step above every time he is my service advisor and he is very knowledgeable about anything he is asked. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 14, 2025

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Employee Rating

Harv is a very helpful person. Allows me to schedule oil changes on a Sunday More

by CHRISBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 13, 2025

Dealership Rating
Employee Rating

As always Harveen makes the Toyota maintenance stress free. He was required to take an earlier lunch than planned, however, a colleague of his was able to get my service started. The hand off between t More

by anbtlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 12, 2025

Dealership Rating
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Excellent service , they’re checking everything, nice service people,they are retun car my on time More

by sajimaneed67
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Norm Reeves Toyota Dallas, we look forward to having you as a valued customer for many years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 07, 2025

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Employee Rating

Great! I have purchased 4 vehicles from this facility, and I have been very satisfied! More

by reorb
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena

Aug 07, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 06, 2025

Dealership Rating
Employee Rating

3hrs for an oil change and air filter replacement is unacceptable especially when we are waiting for the car and had an appointment. More

by jesusviera92
Recommend Dealer
No

Other Employees Tagged: Harveen Toor

Aug 07, 2025

Norm Reeves Toyota Dallas responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 04, 2025

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Employee Rating

I had the best experience at Norm Reeves Toyota. From the service department to the sales department, I was treated so well. I think I will make this my new Toyota service center. More

by tkoonsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandy Burriesci

Aug 04, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 03, 2025

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Employee Rating

Good service. , very professional staffing, quick in and out. Whatever you do keep your service dept. In tack especially Shelley. More

by Johnsonherman5134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 31, 2025

Dealership Rating
Employee Rating

Customer service ( carlos) is very helpful and fast telling you what the vehicle needs and encourages you to come back again for the service More

by abdallanawal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 31, 2025

Dealership Rating
Employee Rating

Great work, and very thankful for how I'm treated and respected great dealership and great people 👍 will always choose Norm Reeves dealership More

by Edwardrivers889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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