Harveen Toor
Harveen Toor at Norm Reeves Toyota Dallas

Harveen Toor

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.4
83 Reviews

"Hi , I'm Harveen Toor your trusted Service Advisor delivering exceptional customer service with 5 years of automotive experience I'm passionate about helping you keep your vehicle running smoothly. Committed to providing personalized solutions and building long lasting relationships

Dealership Experience

4 yrs, 9 mos

Industry Experience

5 yrs, 10 mos

Specialties & Trainings

customer service expert, communication specialist

4.4

83 Reviews

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83 Reviews of Harveen Toor

November 03, 2025

Dealership Rating
Employee Rating

After I left from receiving the service, the tire sensor began to flash and eventually remain illuminated. More

by carlalee1908
Recommend Dealer
No

Other Employees Tagged: Harveen Toor

Nov 04, 2025

Norm Reeves Toyota Dallas responded

Carla, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 31, 2025

Dealership Rating
Employee Rating

Quick. Reliable. And friendly Harveen and everyone at norm reeves are the best. I can always count on them to take care of me and my vehicle More

by samuel.schweitzer
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

Nov 02, 2025

Norm Reeves Toyota Dallas responded

Thank you, Samuel, for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 29, 2025

Dealership Rating
Employee Rating

Great customer service! I was greeted promptly by Harv and he listened carefully to what I needed and made sure everything was completed promptly. He had my vehicle washed a More

by 9422rutherglen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 27, 2025

Dealership Rating
Employee Rating

Good job ! Harveen and Norm Reeves Toyota Please keep sending us your service coupons I will be there More

by HAILEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 27, 2025

Dealership Rating
Employee Rating

Everyone was incredibly helpful and thorough with making sure my car was running well Thank you More

by osinachiosuagwu
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

Oct 27, 2025

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 21, 2025

Dealership Rating
Employee Rating

Shelly is an outstanding professional! She consistently goes above and beyond to ensure we receive top-notch service. Her honesty and reliability are exactly why I keep coming back. I alwa More

by Adela Cortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 20, 2025

Dealership Rating
Employee Rating

Antonio is always very helpful y nice to all the customers, l can’t wait to go back and take my truck to get service. More

by Lobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez, Antonio Holmes

Oct 20, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 17, 2025

Dealership Rating
Employee Rating

I like this dealership. Love the staff . Sales people and messaging can get a bit annoying . App does not work great More

by stuk755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 15, 2025

Dealership Rating
Employee Rating

Called me as soon as my oil maintenance was due and booked an appointment the same day. Did have my vehicle for an hour before they called me telling me it was ready. Not to mention the fantastic custo More

by azh2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 14, 2025

Dealership Rating
Employee Rating

Good work Service done on time Recommended parts replacement is highly appreciated. Washing not done. If it would have done Happy More

by ipebijusunu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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