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Harveen Toor
Harveen Toor at Norm Reeves Toyota Dallas

Harveen Toor

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.5
109 Reviews

"Hi , I'm Harveen Toor your trusted Service Advisor delivering exceptional customer service with 5 years of automotive experience I'm passionate about helping you keep your vehicle running smoothly. Committed to providing personalized solutions and building long lasting relationships

Dealership Experience

4 yrs, 11 mos

Industry Experience

6 yrs

Specialties & Trainings

customer service expert, communication specialist

4.5

109 Reviews

Write a Review

109 Reviews of Harveen Toor

January 12, 2026

Dealership Rating
Employee Rating

Busy serving customers in various ways, both direct and while they wait. I have been very pleased with the car I bought and the service and follow through experience s. More

by dan_corley
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

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Jan 12, 2026

Norm Reeves Toyota Dallas responded

Hi Dan! We’re so grateful for your business and your excellent review! Thank you for supporting Norm Reeves Toyota Dallas with your confidence and trust. Please let us know how we can serve you again!

January 12, 2026

Dealership Rating
Employee Rating

He is taken very care and done well for the First time service in NORM REEYES. Thanks More

by ATLAR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 12, 2026

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Norm Reeves Toyota Dallas, we look forward to having you as a valued customer for many years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 09, 2026

Dealership Rating
Employee Rating

After the software update, I received erroneous alerts that my rear passenger window was down when it was not. After several such alert alerts, I rolled down the window and back up. Have not received the More

by knbbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena

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Jan 10, 2026

Norm Reeves Toyota Dallas responded

Hi KNB! We’re here if you need anything in the future! Thank you for choosing Norm Reeves Toyota Dallas and for sharing your experience.

January 07, 2026

Dealership Rating
Employee Rating

They try to make your time there worth it, even if something isn't initially panning out as expected. More

by reesemdodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes

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Jan 07, 2026

Norm Reeves Toyota Dallas responded

Hi Reesem! Thank you for your feedback! We are happy to hear our team was helpful. We look forward to seeing you again at Norm Reeves Toyota Dallas!

January 07, 2026

Dealership Rating
Employee Rating

I like the service and best part is y'all took a big weight off my shoulders when y'all picked up my car. I appreciate that so much. More

by cecygal75
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

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Jan 08, 2026

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 07, 2026

Dealership Rating
Employee Rating

I am please with the service of my car I am please with the service of my car and the staff that I have come in contact with More

by smithf2003
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

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Jan 08, 2026

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 03, 2026

Dealership Rating
Employee Rating

Staff is friendly Staff is friendly, dealership is great take care of their customers go out of their way to make things right? More

by karengonzales181
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

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Jan 03, 2026

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 02, 2026

Dealership Rating
Employee Rating

Harveen does an awesome job taking care of my car. Each time I bring my car in for service I'm grateful that I know my car is in good hands More

by abentlif
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

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Jan 03, 2026

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 30, 2025

Dealership Rating
Employee Rating

Staff is friendly and professional. Technicians are well trained and great. Getting service is not an all day experience More

by walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2025

Norm Reeves Toyota Dallas responded

Walter, seeing your 5-star review has absolutely made our day! We can't wait to pass along your feedback to our team. Thank you for choosing Norm Reeves Toyota Dallas!

December 28, 2025

Dealership Rating
Employee Rating

Appointments are available when needed. Staff is great. I am always missing a tire pressure valve cap when it gets serviced that has the N2 marking for some reason. More

by vgo_f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 30, 2025

Norm Reeves Toyota Dallas responded

We’re glad to read you are in good hands with our team, we will pass along your feedback. Thank you for choosing Norm Reeves Toyota Dallas!

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