Harveen Toor
Harveen Toor at Norm Reeves Toyota Dallas

Harveen Toor

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.3
52 Reviews

"Hi , I'm Harveen Toor your trusted Service Advisor delivering exceptional customer service with 5 years of automotive experience I'm passionate about helping you keep your vehicle running smoothly. Committed to providing personalized solutions and building long lasting relationships

Dealership Experience

4 yrs, 5 mos

Industry Experience

5 yrs, 6 mos

Specialties & Trainings

customer service expert, communication specialist

4.3

52 Reviews

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52 Reviews of Harveen Toor

July 21, 2025

Dealership Rating
Employee Rating

I've bought my family family's cars here for a few years now, they've always taken good care of me and the cars.. Service and repairs. It's also a great place for parts when I've needed them. More

by Roald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 17, 2025

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I love the customer service over there. Harveen Toor is very helpful. Always he explain all the issues and recommendations More

by rajitharackal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 14, 2025

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Always friendly and courteous greeting. Prompt and high quality service. Provide good feedback to customers. More

by browno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 12, 2025

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The people that work here seem to care about making you no matter which department you are in that you have a good experience. More

by Kelleygirlplanet
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Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes

Jul 12, 2025

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 07, 2025

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Convenient dealership to my home and the service rep Harveen is very pleasant to do business with. I would surely recommend his service. More

by smithf2003
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Norm Reeves Toyota Dallas responded

Thank you for your glowing review of Harveen! It was a pleasure to assist you and we hope to welcome you back to Norm Reeves Toyota Dallas.

June 30, 2025

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I’ve been coming here since I moved to Dallas in 2020. I’ve always scheduled an appointment and had no issues. Everyone’s been friendly and I’ve had no complaints until my recent visit this past Saturday. More

by gonzalesd0113
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, John Pena

Jun 30, 2025

Norm Reeves Toyota Dallas responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 20, 2025

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I am not too happy due to I came in late evening for my appointment before closing, and my car was not inspected as it should have! More

by sibarr03
Service Price Transparency
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Service Communication
Recommend Dealer
No
Jun 20, 2025

Norm Reeves Toyota Dallas responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 14, 2025

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Clean dealership with good accommodations for waiting guests. Was direct and to the point when it came to the out the door price. No haggle or stressing over numbers. More

by Dave_C_D
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 14, 2025

Norm Reeves Toyota Dallas responded

Thanks, Dave, for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 11, 2025

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Great service always a great atmosphere when I come in Harveen always takes great care of me and my wife when we come in . More

by GR toyota Club
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 10, 2025

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Employee Rating

I purchased my 2020 tundra has a lease vehicle back in May of 2020. Subsequently bought the lease out. All the Service work I have had done on this unit has been taken care of at your dealership. Harveen More

by John Grupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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