Harveen Toor
Harveen Toor at Norm Reeves Toyota Dallas

Harveen Toor

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.5
115 Reviews

"Hi , I'm Harveen Toor your trusted Service Advisor delivering exceptional customer service with 5 years of automotive experience I'm passionate about helping you keep your vehicle running smoothly. Committed to providing personalized solutions and building long lasting relationships

Dealership Experience

5 yrs, 1 mo

Industry Experience

6 yrs, 2 mos

Specialties & Trainings

customer service expert, communication specialist

4.5

115 Reviews

Write a Review

115 Reviews of Harveen Toor

March 16, 2026

Dealership Rating
Employee Rating

Harveen Toor was friendly and informative provided full transparency of services being done on my car. More

by stevegr86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Norm Reeves Toyota Dallas responded

Thank you for the five-star review. We’re glad Harveen was informative and transparent about the work on your Toyota. If you need any further assistance, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 14, 2026

Dealership Rating
Employee Rating

Shelly provided great service! In and out very fast. Very attentive and kept me in the loop about what was going on with my vehicle. More

by olga_puente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, John Pena

Mar 18, 2026

Norm Reeves Toyota Dallas responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

March 10, 2026

Dealership Rating
Employee Rating

Harveen Toor handled my car service with honesty and professionalism. It didn’t even need work! He saved me time, money, and stress. Highly recommended! More

by cadlux6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Norm Reeves Toyota Dallas responded

We’re thrilled Harveen handled your Toyota Camry service with honesty and professionalism. It’s rewarding to have saved you time, money, and stress when no repairs were needed. Thank you for recommending us! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 16, 2026

Dealership Rating
Employee Rating

Easy to make the appointment. I was seen on time and the service was done efficiently, while I waited. My only suggestion would be for the service provider to be more friendly, al More

by Whatdever
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

Feb 17, 2026

Norm Reeves Toyota Dallas responded

Thank you! Harveen and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price, Customer Relations Manager-latris.price@normreeves.com

February 16, 2026

Dealership Rating
Employee Rating

Good environment, friendly people, good location. estimated waiting time was great. My job was well done and neat. I’m impressed. More

by guozigus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

February 04, 2026

Dealership Rating
Employee Rating

I cannot recommend Mo Ahmad highly enough! He is hands down the best car salesman I’ve ever worked with. I generally dread the dealership experience but Mo completely changed my perspective. H More

by chris.nunez87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Ahmad , Nathan finance guy

Feb 04, 2026

Norm Reeves Toyota Dallas responded

Thank you for sharing your fantastic experience with Mo Ahmad, Harveen Toor, and the rest of our team! We're thrilled to hear everything went smoothly. We hope to see you again at Norm Reeves Toyota Dallas!

January 24, 2026

Dealership Rating
Employee Rating

Very good person and good worker, I am very happy with you, thank for everything. More

by luisasoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2026

Norm Reeves Toyota Dallas responded

Hi Luisasoria! Thank you for leaving us this five-star review and for your kind words about our service team at Norm Reeves Toyota Dallas! We'll see you next time!

January 12, 2026

Dealership Rating
Employee Rating

He is taken very care and done well for the First time service in NORM REEYES. Thanks More

by ATLAR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Norm Reeves Toyota Dallas, we look forward to having you as a valued customer for many years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

January 12, 2026

Dealership Rating
Employee Rating

Busy serving customers in various ways, both direct and while they wait. I have been very pleased with the car I bought and the service and follow through experience s. More

by dan_corley
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

Jan 12, 2026

Norm Reeves Toyota Dallas responded

Hi Dan! We’re so grateful for your business and your excellent review! Thank you for supporting Norm Reeves Toyota Dallas with your confidence and trust. Please let us know how we can serve you again!

January 09, 2026

Dealership Rating
Employee Rating

After the software update, I received erroneous alerts that my rear passenger window was down when it was not. After several such alert alerts, I rolled down the window and back up. Have not received the More

by knbbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena

Jan 10, 2026

Norm Reeves Toyota Dallas responded

Hi KNB! We’re here if you need anything in the future! Thank you for choosing Norm Reeves Toyota Dallas and for sharing your experience.

1
...

Dealership Inventory (157 Vehicles)

used 2024 BMW 330 car, priced at $34,991
2024 BMW 330
used
Gray Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Toyota Tundra car, priced at $58,227
2026 Toyota Tundra
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Corolla car, priced at $26,706
2026 Toyota Corolla
new
Finish Line Red/Midnight Black Metallic exterior
CVT
Front-wheel Drive
new 2026 Toyota Prius Plug-In Hybrid car, priced at $35,306
2026 Toyota Prius Plug-In Hybrid
new
Midnight Black Metallic exterior
CVT
Front-wheel Drive
used 2024 Toyota Corolla car, priced at $19,491
2024 Toyota Corolla
used
Classic Silver Metallic exterior
CVT
Front-wheel Drive
used 2023 Nissan Pathfinder car, priced at $25,991
2023 Nissan Pathfinder
used
Brilliant Silver Metallic exterior
Automatic
Front-wheel Drive