Harveen Toor
Harveen Toor at Norm Reeves Toyota Dallas

Harveen Toor | Page 5

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
4.6
132 Reviews

"Hi , I'm Harveen Toor your trusted Service Advisor delivering exceptional customer service with 5 years of automotive experience I'm passionate about helping you keep your vehicle running smoothly. Committed to providing personalized solutions and building long lasting relationships

Dealership Experience

5 yrs, 4 mos

Industry Experience

6 yrs, 5 mos

Specialties & Trainings

customer service expert, communication specialist

4.6

132 Reviews

Write a Review

132 Reviews of Harveen Toor

December 10, 2025

Dealership Rating
Employee Rating

My experience with Norm Reeves was overall great. The shuttle service was very helpful and friendly. I will definitely use them in the future if my Toyota needs repairs or service. More

by newberg55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena

Dec 10, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 07, 2025

Dealership Rating
Employee Rating

The staff is very friendly. The environment is welcoming! The prices are too expensive. I trust them to fix my car if it needs repairs. More

by islas5a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena , Carlos Lopez

Dec 08, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 06, 2025

Dealership Rating
Employee Rating

Harveen was very knowledgeable curtious and helpful. He suggested solutions for other issues. No No More

by rongross100
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

Dec 07, 2025

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 05, 2025

Dealership Rating
Employee Rating

Everyone has always been very knowledgeable, helpful, and friendly. I have been very pleased with all of my interactions with them. More

by cindyjmeyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes

Dec 05, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

December 01, 2025

Dealership Rating
Employee Rating

Friendly, clean, prompt! Great service even though they were really busy. Very good communication. Service person was very attentive as well as other employees we spoke with More

by pccdash
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

Dec 01, 2025

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

November 23, 2025

Dealership Rating
Employee Rating

Harveen was helpful and kept me up to date on the car. He arranged a ride for me and followed up on that. More

by valeriesbarnhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

November 19, 2025

Dealership Rating
Employee Rating

Extremely pleased with service on my tundra. Will continue to use them in the future. More

by BillBaracani21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena

Nov 19, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

November 17, 2025

Dealership Rating
Employee Rating

Super friendly. Fast, informative! Love that they video what they do! Probably the easiest service I have ever had! More

by lauragolden76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, John Pena, Antonio Holmes, Edwin Aguilar, Sergio Leyva , Carlos Lopez, Zechariah Terrell

Nov 17, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

November 10, 2025

Dealership Rating
Employee Rating

Whoever brought my truck upfront, they left my tray and my package of lug nuts on top of my dash they could’ve at least put it back in the glove box. I’m going to blame the supervisor. Maybe he needs to ta More

by fmleal9244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Pena

Nov 10, 2025

Norm Reeves Toyota Dallas responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

November 03, 2025

Dealership Rating
Employee Rating

After I left from receiving the service, the tire sensor began to flash and eventually remain illuminated. More

by carlalee1908
Recommend Dealer
No

Other Employees Tagged: Harveen Toor

Nov 04, 2025

Norm Reeves Toyota Dallas responded

Carla, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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