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Harveen Toor
Harveen Toor at Norm Reeves Toyota Dallas

Harveen Toor | Page 5

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.5
120 Reviews

"Hi , I'm Harveen Toor your trusted Service Advisor delivering exceptional customer service with 5 years of automotive experience I'm passionate about helping you keep your vehicle running smoothly. Committed to providing personalized solutions and building long lasting relationships

Dealership Experience

5 yrs, 2 mos

Industry Experience

6 yrs, 3 mos

Specialties & Trainings

customer service expert, communication specialist

4.5

120 Reviews

Write a Review

120 Reviews of Harveen Toor

October 27, 2025

Dealership Rating
Employee Rating

Everyone was incredibly helpful and thorough with making sure my car was running well Thank you More

by osinachiosuagwu
Recommend Dealer
Yes

Other Employees Tagged: Harveen Toor

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Oct 27, 2025

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 27, 2025

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Employee Rating

Good job ! Harveen and Norm Reeves Toyota Please keep sending us your service coupons I will be there More

by HAILEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 21, 2025

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Employee Rating

Shelly is an outstanding professional! She consistently goes above and beyond to ensure we receive top-notch service. Her honesty and reliability are exactly why I keep coming back. I alwa More

by Adela Cortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, John Pena, Antonio Holmes, Edwin Aguilar, Sergio Leyva , Carlos Lopez, Conner McMahan

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Oct 21, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 20, 2025

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Employee Rating

Antonio is always very helpful y nice to all the customers, l can’t wait to go back and take my truck to get service. More

by Lobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes , Carlos Lopez

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Oct 20, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 17, 2025

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Employee Rating

I like this dealership. Love the staff . Sales people and messaging can get a bit annoying . App does not work great More

by stuk755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marin, Maria Lopez, Edwin Aguilar, LaTris Price

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Oct 19, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 15, 2025

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Employee Rating

Called me as soon as my oil maintenance was due and booked an appointment the same day. Did have my vehicle for an hour before they called me telling me it was ready. Not to mention the fantastic custo More

by azh2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 14, 2025

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Employee Rating

Good work Service done on time Recommended parts replacement is highly appreciated. Washing not done. If it would have done Happy More

by ipebijusunu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 11, 2025

Dealership Rating
Employee Rating

I am very pleased. I was educated on what’s going on with my car and what to do to prolong the life of my car. Thanks so much. More

by Glonwo75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski, John Pena, Antonio Holmes, Edwin Aguilar, Sergio Leyva , Robby Deveer, Carlos Lopez, Conner McMahan

Report | Print
Oct 11, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

October 10, 2025

Dealership Rating
Employee Rating

Please send some coupon. And tire rotarate make free when some other service includes same order. More

by dipankardewanjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes, Edwin Aguilar

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Oct 10, 2025

Norm Reeves Toyota Dallas responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 24, 2025

Dealership Rating
Employee Rating

Second time with long wait and no updates. Had to talk to another associate to get my car. More

by Bkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Sep 24, 2025

Norm Reeves Toyota Dallas responded

Thank you for your feedback. We sincerely apologize for the long wait and lack of communication during your visit. This is not the experience we aim to provide, and we appreciate you bringing it to our attention. We’re working with our team to ensure better updates and smoother service moving forward. If there’s anything we can do to make this right, please don’t hesitate to reach out.-LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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