Harvey Portwood | Page 3

This is vehicle #9 that I have sold to/or purchased from Longo Toyota of Prosper. All with Tony Bailey. Tony makes it easy for his customers. You see a vehicle, maybe even on he posted on social media, inqu Longo Toyota of Prosper. All with Tony Bailey. Tony makes it easy for his customers. You see a vehicle, maybe even on he posted on social media, inquire about it, make an appointment with him or even just show up, and he will get you handled with 100% professionalism and transparency. Any time I have had warranty repairs or maintenance, he asks if there is anything he can do to help me. The follow up calls, the friendship, smiles, help, all are unmatched. Tony even had some Advil for me for a headache I had when I came to pick my truck up. He gave each of my kids a $5 dollar bill and got my wife and I a small gift with our truck purchase. Incredible. The little things combined with the big things, are what keep me coming back here, time and time again. Thank you for what you do Tony! Longo had a Tundra on the lot, which I secretly had been longing and dreaming of for quite some time. A quite rare 1794 trim in Lunar Rock color (my favorite color). I had spoken to Tony Bailey about it a few times, but the truck was not in my price range, so I did not even bother pursuing it. As time went on, Tony reached out to me and I told him where I would need to be on my trade, what I would desire to pay for the 1794 truck, with a few vehicle modifications. He said he would send the information over to Harvey Portwood and call me back. Low and behold, Harvey and Tony worked a deal which made my dream possible. I told them it would be a few days before I could finalize documents. Tony Bailey sent me all of the documents that I could sign over the internet and I did so, came in on Saturday morning. Signed the rest of the papers and drove off in my dream truck/color shortly after arrival! No pressure whatsoever. On any of my vehicle purchases. The dealership is quiet and not fast paced. I appreciate that. Recently, I stopped into Toyota of Dallas for a part and when I walked in, there were salesmen all over the place, a big gong that someone hit every time a car was sold. Mass chaos, like a 3 ring circus. I turned around and walked out. Forever. Got my part elsewhere. But Harvey Portwood and Tony Bailey, I sincerely thank you for working with me on the truck. My wife loves it, kids love it, I LOVE it and I get compliments daily on it. It is a unique and beautiful and very nice truck and I am happy to see it in my driveway every day. Thank you both for making it happen. Car #10 might be a long long time away, but I sure hope you both are here to sell it to me when the time comes! More

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Not many places that I go into, where I feel like Elvis walking in the building, but it happens every time I’m at Longo Toyota or Prosper! Anyone who has met me, makes a point to come up and talk to me or walking in the building, but it happens every time I’m at Longo Toyota or Prosper! Anyone who has met me, makes a point to come up and talk to me or acknowledge me. Thank you! I have bought several cars from here, serviced many of them here, and it does not go unnoticed. I feel more like a team member or family, than I do a customer. Nothing is fake, it all feels genuine, and I appreciate it. Kenneth James is just great every single time I need service or repairs/concerns. He’s easy to talk to, knowledgeable, and keeps me updated on my vehicles. My ace. Doug is almost a tie. Been knowing him for close to 20 years at Longo and his last dealership. I try to divvy up my services between the two. But both are excellent. Tony Bailey is my exclusive sales consultant and should be yours too! Nothing but the best customer service and easy buying process. Several other names to mention, all are worthy of praise, so they will be tagged. Thank you for the great service as always, at Longo Toyota of Prosper! More

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Tony got us a great deal on a Sienna and stayed after closing time to take care of us. Definitely worth the drive from Denton to get top notch customer service and an easy, low-pressure buying experience closing time to take care of us. Definitely worth the drive from Denton to get top notch customer service and an easy, low-pressure buying experience More

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The Longo Toyota of Prosper team is always very professional and friendly. They seem to recognize that my time is valuable as well and my car is in and out in no time at all. professional and friendly. They seem to recognize that my time is valuable as well and my car is in and out in no time at all. More

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David Maldonado was my Salesman on January 26, 2024. He provided me a Phenomenal Customer Service experience. I felt like a valued customer at all times. He was knowledgeable, personable, yet profess He provided me a Phenomenal Customer Service experience. I felt like a valued customer at all times. He was knowledgeable, personable, yet professional. He helped me tremendously with my selection of the right vehicle for me. I highly recommend David. Hats off to the entire Toyota of Prosper Team!!!! More

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Every experience at Logo of Prosper has been positive in purchasing a new and a used vehicle, service department and the leadership team. Jeff Hall in sales has sold us a new Highlander and a used pick up purchasing a new and a used vehicle, service department and the leadership team. Jeff Hall in sales has sold us a new Highlander and a used pick up for our grandson, no pressure just honest and fair dealing, Doug Ranger in service has handled all of our maintenance on our 2023 Highlander and our 2007 4 runner always communicating and delivering vehicles back on time with no need for follow up and Harvey Portwood, Sales Director leading the sales team, again just fair dealing, no pressure, no added costs, just fair pricing. We recommend them al and our next purchase, what ever it may be will be with these folks at Longo! Larry Robicheaux More

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I have purchased 6 vehicles at Longo Toyota of Prosper. All were purchased with Tony Bailey. He is professional and efficient and follows through during and after the purchase process. He makes it easy. So All were purchased with Tony Bailey. He is professional and efficient and follows through during and after the purchase process. He makes it easy. Sometimes a little too easy. I had debated moving up the trim level In my 2022 Tundra. I told Tony to let me know if he ever gets one in my desired color and trim. Sure enough he did and I jumped on the opportunity. The process was flawless. The truck however, was not. After several visits to the service department and some warrantied repairs, I decided to part ways with the truck. Tony Bailey and the team got me a great value for the trade and a great deal on a new truck. Preston Mitchell got me in and out of finance quickly. Billy Stewart always comes and talks to me every time I come up there. Kenneth James handles all of my service issues and assisted in getting all of my accessories off of the traded truck quickly. Trayce Carter is the sweetest lady up there and loves her job. She was decorating for Christmas and as happy as Buddy in the Elf movie. Harvey Portwood makes a point to shake my hand and ask how I’m doing when I’m up there. Doug Ranzer shakes my hand and asks how I’m doing all the time as well. Whenever I’ve had problems, everyone is quick to rectify the situation. I am a very difficult buyer and a picky customer. I admit my flaws. But they seem to not be bothered by me. Probably won’t be buying a vehicle for a while. But when I do, I know Tony Bailey will treat me like royalty……but he treats everyone the same way too. As does the dealership. More

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Great service and great staff. Jeff Hall was a pleasure to work with and both Harvey Portman and Daniel Sanchez or fantastic! Jeff Hall was a pleasure to work with and both Harvey Portman and Daniel Sanchez or fantastic! More

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Great dealership to buy a car, they really made magic happen. Our salesman Tony Bailey did a great job and really cares about the customer. I can see why he has so many repeat customers. The leadership a happen. Our salesman Tony Bailey did a great job and really cares about the customer. I can see why he has so many repeat customers. The leadership at the dealership worked really hard to get us our deal, Harvey Portwood and Daniel Sanchez did everything they could to get us in our new 4Runner. Would recommend Longo to anyone looking for a vehicle. More

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Lungo dealership is our go to dealership we’ve had great service there. My husband bought a forerunner there and my experience working with Jeff Hall has been outstanding couldn’t have been more helpful in service there. My husband bought a forerunner there and my experience working with Jeff Hall has been outstanding couldn’t have been more helpful in the process of buying my truck. More

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