Hassan El Hakim | Page 5

Sales process was fine and professional The paperwork process was somewhat pressured and very slow. The delivery process was pretty thorough and informative. process was somewhat pressured and very slow. The delivery process was pretty thorough and informative. More

by jvaniten0 Verified Customer Verified Customer

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Bobby was friendly, professional, and a pleasure to work with. My experience was overall positive. with. My experience was overall positive. More

by jmotz23 Verified Customer Verified Customer

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Working with BMW of Sarasota was a very positive experience. Their entire team exceeded my expectations. Their inventory was large and diversified, and their team was very well organized and effici experience. Their entire team exceeded my expectations. Their inventory was large and diversified, and their team was very well organized and efficient. They presented me several attractive options and helped me think through all of the important considerations. I visited several other BMW locations, and have to say that BMW of Sarasota was the “Best of Breed Winner”! Osman Sir (Client Advisor) and Hassan El Hakim (Financial Services Leader) were my team leaders. Both were excellent and deserve “5 Star” ratings. More

by stephenslade58 Verified Customer Verified Customer

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Great team that is clearly driven by customer satisfaction. Everyone is friendly and professional. I would recommend them without hesitation. satisfaction. Everyone is friendly and professional. I would recommend them without hesitation. More

by ED.SUCHORA Verified Customer Verified Customer

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Fantastic service and very friendly colleagues. I always have a great experience and my concerns are always addressed in a favorable manner. I always have a great experience and my concerns are always addressed in a favorable manner. More

by MAWessel Verified Customer Verified Customer

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Adrianna Trapani kept me always informed and went above and beyond to meet my schedule and get me a great deal on my 2024 i5. I had a fast experience since everything was clear and everyone is friendly at and beyond to meet my schedule and get me a great deal on my 2024 i5. I had a fast experience since everything was clear and everyone is friendly at Sarasota BMW. THANKS ADDY More

by rilusi Verified Customer Verified Customer

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Kudos to the entire team at BMW of Sarasota for making my car buying experience exceptional. My salesperson, NayColle Wright, was a joy to work with (my second purchase with her!). Her attention to detail an car buying experience exceptional. My salesperson, NayColle Wright, was a joy to work with (my second purchase with her!). Her attention to detail and followup is outstanding, and Nay went out of her way to assure my custom buitl M340i was extra special right down to decorating it with a bow and ribbon on the hood upon delivery! My thanks also to Pete Mishos for his genuine caring for the customer, Product Genius Nicole Fiore for her persistence in getting my car's technology setup to my preferences and Hassan El Hakim for his knowledge and guidance during the financing stage. Now looking forward to enjoying my ultimate driving machine after an ultimate buying experience. More

by John G. Verified Customer Verified Customer

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Everyone was very helpful and courteous without being pushy. My sales rep Rahul was the first to greet me and allowed me time to look around the showroom until I had questions. He then drove me around th pushy. My sales rep Rahul was the first to greet me and allowed me time to look around the showroom until I had questions. He then drove me around the outdoor lot to help me find a car that suited my tastes better. From that point on he answered all my questions and helped put a deal together that I was satisfied with and enabled me to drive a new car home tgat day! More

by gford150co Verified Customer Verified Customer

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Great team to work with, ensured I was taken care of even after hours. Highly recommend. after hours. Highly recommend. More

by robert.cooper91097 Verified Customer Verified Customer

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This was easily the worst car buying experience I’ve ever had Considering I had the money in hand and the terms were agreed up on 3 1/2 weeks before we got the car. Our sales representative was rarely on tim had Considering I had the money in hand and the terms were agreed up on 3 1/2 weeks before we got the car. Our sales representative was rarely on time with any responses. This list goes on. The plug in car wasn’t shipped with cords, The key card was hidden in the visor despite them saying it was in the glovebox. It shouldn’t take as many texts, emails, phone calls as I’d did to close this deal. Negotiating the price was done on day one. It was the next 3 weeks that was the problem. More

by Morrisrn1 Verified Customer Verified Customer

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