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Hayden Baker
Hayden Baker at Lithia Hyundai of Anchorage

Hayden Baker | Page 3

Technician

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

Contact Me
4.4
41 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

3 yrs, 10 mos

4.4

41 Reviews

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41 Reviews of Hayden Baker

July 20, 2023

Dealership Rating
Employee Rating

The staff were kind courteous, helpful, and I didn’t had to wait too long More

by NONE3liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Joshua Shook , Bryan Collins, Robbinson Rodriguez

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Jul 21, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a quick and helpful experience. We hope to see you again here at Lithia Hyundai of Anchorage.

July 14, 2023

Dealership Rating
Employee Rating

Fast service great customer service good communication was able to get my truck done extremely fast. More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Joshua Shook , Bryan Collins, Robbinson Rodriguez

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Jul 17, 2023

Lithia Hyundai of Anchorage responded

Hi Christian, Thank you for the review. We are glad your time with us was a fast and friendly experience. We hope to see you again here at Lithia Hyundai of Anchorage.

May 18, 2023

Dealership Rating
Employee Rating

Very courteous, fast service! “Squeezed me In” to replace brake light so that I would not get ticketed while driving home! As a senior, I cant express my appreciation so schedul More

by Wills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Joshua Shook , Bryan Collins, Robbinson Rodriguez

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May 22, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad we could get you in and provide you with a great service. We hope to see you again here at Lithia Hyundai of Anchorage.

May 02, 2023

Dealership Rating
Employee Rating

Amazing customer service my experience was great they had my stuff done quickly and with out any issues More

by KARLIE_JUDKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Joshua Shook

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May 04, 2023

Lithia Hyundai of Anchorage responded

Hi Karlie, Thank you for the review. We are glad your time with us was an amazing experience. We hope to see you again soon.

April 02, 2023

Dealership Rating
Employee Rating

Need too improve there sercise call center. ..... hard too connect with sericse department too schsdule msintenace appointments. More

by jusonebro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevins Mercedes, Andrew Johnnie III, Felipe Soriano-Sosa, Joshua Shook , Bryan Collins

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Apr 03, 2023

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review and your patience. We hope to earn your business again down the road.

March 17, 2023

Dealership Rating
Employee Rating

I don’t know what was done with the seatbelt recall. They did try to change the air filter and cabin air filter. I declined as I had an oil change and knew I didn’t need that done. More

by NONE
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Mar 22, 2023

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. It is unfortunate to hear about your recent visit and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss this in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

March 09, 2023

Dealership Rating
Employee Rating

These guys were great. Great customer service I got a fresh cup of coffee and the job was finished pretty quickly. More

by CHRIS.BURLEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris , Bryan Collins

Report | Print
Mar 10, 2023

Lithia Hyundai of Anchorage responded

Hi Chris, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

February 15, 2023

Dealership Rating
Employee Rating

Horrible service, I called three times and no one ever returned my call to schedule a service on my new Hyundai. I finally scheduled service online and the soonest appt I could get was 1 1/2 months out. T More

by PWOLCOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 17, 2023

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. I apologize for the lack of communication. Due to our service location, at times we are unable to receive calls. You may contact me at the email below and for any future needs please send us a text at 580-648-4498 for a faster response. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

February 03, 2023

Dealership Rating
Employee Rating

I always enjoy having my vehicle serviced at this location. They do a good job. More

by briankoop96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blayke Mccarthy, Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris , Bryan Collins, Riley Welch-Pritchett

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Feb 06, 2023

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review! We are glad your time with us was a good experience! We hope to see you again here at Lithia Hyundai of Anchorage!

January 28, 2023

Dealership Rating
Employee Rating

Work was done quickly and timely, only issue was a lack of available parking for service area More

by tmr.2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 30, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a quick and timely experience! We hope to work with you again here at Lithia Hyundai of Anchorage!

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