Hayder Sultan | Page 4

I went for a service repair, was quoted one price, charged a larger amount. When I presented my coupon the service personnel refused to honor it because it wasn’t given in the initial write up that wa charged a larger amount. When I presented my coupon the service personnel refused to honor it because it wasn’t given in the initial write up that was done over the phone. Said it was my fault. I’ve never been this dissatisfied on how things were handled in my life. More

by Jrpenn79 Verified Customer Verified Customer

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Hayder and Maureen are fantastic people, friendly, always happy and keeping my auto up to date in the service that I need done, or what to expect to be coming up in future. happy and keeping my auto up to date in the service that I need done, or what to expect to be coming up in future. More

by KORMOSSUSAN Verified Customer Verified Customer

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Very informative . Updated info. when something else needed to be repaired and told me the cost! Very knowledgeable! Pleasant to work with!! Updated info. when something else needed to be repaired and told me the cost! Very knowledgeable! Pleasant to work with!! More

by margar6651 Verified Customer Verified Customer

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Friendly and knowledgeable staff. Clean and comfortable waiting area. Quick service and helpful after-care. Clean and comfortable waiting area. Quick service and helpful after-care. More

by alogan4567 Verified Customer Verified Customer

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Very professional. Scheduling and execution were excellent Highly recommend for any service needs your vehicle may require Scheduling and execution were excellent Highly recommend for any service needs your vehicle may require More

by larry_lester Verified Customer Verified Customer

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The service coordinators are always so slow, from check in to finalizing payment. Whether they are shooting the breeze, or slowly waking across the bay to print out papers, there's a genuine lack of alertn in to finalizing payment. Whether they are shooting the breeze, or slowly waking across the bay to print out papers, there's a genuine lack of alertness. I usually stand outside my car for at least 10 minutes when checking in (right before my appointment time and no other customers in sight). Also, I'll wait another 15 minutes after watching the tech finish the car before they get me to finalize payment. Also, this dealer has various coupons. One in particular says $75 off any service that I have used a handful of times to get an oil change with. This time, they made up some xx excuse that the coupon couldn't be used for oil changes anymore. Just print "oil changes excluded" instead of telling me when I get there that the "labor is already a discounted service" so I don't waste my time! More

by TBURDICK Verified Customer Verified Customer

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Nice Customer service Nice Car maintenance Very good But waited more than two hours He said little over an hour But waited more than two hours He said little over an hour More

by hannah.nahm Verified Customer Verified Customer

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Friendly, fasst and efficient. Was charged over $200 for maintenance services that probably weren’t necessary. Was charged over $200 for maintenance services that probably weren’t necessary. More

by MFORTINO0 Verified Customer Verified Customer

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It was fast and accurate . I had a 8am appointment and they were there there on a Saturday morning I had a 8am appointment and they were there there on a Saturday morning More

by ANDERSON.N Verified Customer Verified Customer

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Very detailed explanation, fast and always courtesy when I go there. Oh and they always provide light refreshments! I go there. Oh and they always provide light refreshments! More

by latonya Wesley Verified Customer Verified Customer

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