Hayley Jones

Friendly and thorough! It so easy and quick to text my issues and get a repair date. Service people are friendly and knowledgeable. Being able to get a loaner is an awes It so easy and quick to text my issues and get a repair date. Service people are friendly and knowledgeable. Being able to get a loaner is an awesome perk! If only we didn’t have to wait three weeks to get one. That can be challenging in a one car family. More

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The customer service provided was exceptional! The staff was not only attentive and friendly, but they also went above and beyond to address any concerns I had. Their prompt responses and willingn The staff was not only attentive and friendly, but they also went above and beyond to address any concerns I had. Their prompt responses and willingness to help made my experience truly pleasant. More

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My tire needed repaired, they got me in same day and also did the oil change which I had scheduled a few days later. Great service ! did the oil change which I had scheduled a few days later. Great service ! More

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The Dublin Acura team was excellent! They helped solved my problem and got me in and out right away!!! Thank you! They helped solved my problem and got me in and out right away!!! Thank you! More

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Dublin Acura never disappoints! Service department is top notch! Always a great experience there for sales or service. Been our dealership of choice since 2001! Service department is top notch! Always a great experience there for sales or service. Been our dealership of choice since 2001! More

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I’ve been coming to Acura of Columbus for several years. They have always been professional & accommodating to my needs! The text feature is absolutely genius! They have communicated w/ me even past operati They have always been professional & accommodating to my needs! The text feature is absolutely genius! They have communicated w/ me even past operating hours! The after hours pickup feature is absolutely genius, as well! So convenient & safe by having the keys locked & each customer having their own code! The pickup/drop off with Lyft is so amazing! Acura treats it’s guests as they would like to be treated! They have squeezed me in, when needed…like if I was going out of town & needed my vehicle serviced. This is the 2nd Acura I’ve owned & I have permanently become an Acura buyer, partially bc of the service experience I’ve had! They set the standards for ANY dealership ..not just Acura dealerships! Anyway…to sum it up…Acura of Columbus & its service team are incredible!! -Schel More

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The staff here go above and beyond! Very responsive, always happy to answer any questions and provide details so that I’m fully aware of the services being done to my car. Very responsive, always happy to answer any questions and provide details so that I’m fully aware of the services being done to my car. More

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They took care of me immediately! I was stranded, had no appointment, but they went above and beyond to take care of my service needs because that’s the kind of people they are! Would I was stranded, had no appointment, but they went above and beyond to take care of my service needs because that’s the kind of people they are! Would recommend them to anyone! More

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This dealership has friendly staff, quality service and fair prices. It’s always a pleasure to work with them. fair prices. It’s always a pleasure to work with them. More

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Ready friendly staff they take care of the car very well. I am very happy with the customer service. well. I am very happy with the customer service. More

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