Eric Loring

Welcoming atmosphere with great customer service and service! All my needs are met in a timely manner. service! All my needs are met in a timely manner. More

Helpful 0

Report | Print

The dealership location is prime. Great access to it. Cars presented on the lot and inside. For the most part polite and friendly sales associates, management. I worked with Gonzales Great access to it. Cars presented on the lot and inside. For the most part polite and friendly sales associates, management. I worked with Gonzales on one visit, with Sam McHale on another visit. Got back and spoke with Gonzales again and told him I haven't gotten any follow up calls from him. Anyways, I'd like to look at the Acura 2021. Test drove it on a Friday evening. Saturday morning I called to place a hold deposit on the car to hold it. When I came back sure enough sales rep or another person let the car be used by another person an had 30 plus miles on it. Mr. Cole and I spoke about this incident and Mr. Cole was able to resolve the issue, where Gonzales tried to suggest that I misunderstood the entire issue. I do not mean any harm to anyone ever, but I strongly believe Gonzales has to follow common sense and do what he says he would. A good opportunity for improvement. The best sales person was Mr. Sam McHale, very polite and professional sales representative, courteous and knowledgeable. He well deserved 10 stars. Mr. Adam Hannah really did a fantastic job processing all documentation for me and got me on the road in no-time! Car itself is amazing, great deal! Love every minute driving it! More

Helpful 1

Report | Print

I must say for the first time in a long time i found a dealership that still has honesty. From my salesman Mike Shay to the business manager Adam Hannah you guys did a quality job. I have found a GREAT pl dealership that still has honesty. From my salesman Mike Shay to the business manager Adam Hannah you guys did a quality job. I have found a GREAT place to do business. I will be bringing you all my service work. THANK YOU FOR STILL DOING IT THE RIGHT WAY. More

Helpful 0

Report | Print

I called first thing Monday AM. Had my vehicle at the dealer by 10 AM and picked it up at 2:30. I asked for a discount to service my front brakes and was very happy with my price and results. Thanks dealer by 10 AM and picked it up at 2:30. I asked for a discount to service my front brakes and was very happy with my price and results. Thanks More

Helpful 0

Report | Print

We had a great experience working with David MacDonald and Kannon Grant on the purchase of a new Acura RDX. There were extremely helpful in making sure we got what we wanted. After the purchase David ha and Kannon Grant on the purchase of a new Acura RDX. There were extremely helpful in making sure we got what we wanted. After the purchase David had me come back in to go over the vehicle in detail and answer any questions I had after a week of driving. While there Eric in Service was great about checking the air pressure on the tires as it was a little low. I would definitely recommend checking our Acura Columbus to anyone. More

Helpful 0

Report | Print

My husband and I had a very pleasant experience today with first service and then sales. Ian was our salesperson and Kannon our finance guy. Ian did a great job answering our questions and meeting all ou with first service and then sales. Ian was our salesperson and Kannon our finance guy. Ian did a great job answering our questions and meeting all our needs. Konner made the whole finance part easy and painless. In short everyone on the Columbus Acura team was courteous, professional and observed all covid protocols. More

Helpful 0

Report | Print

The Acura Columbus team was a phenomenal group to work with! This was my first car purchase, and Tony and Steve provided great customer service to make it as fun and smooth of a process as possible! They with! This was my first car purchase, and Tony and Steve provided great customer service to make it as fun and smooth of a process as possible! They were friendly, eager to answer any questions, and gave me time to process while going over all of my options. Adam in financing was extremely helpful, going over each financial detail to ensure I had an understanding to choose what best suited my needs. I will definitely be back, and will continue to highly recommend Acura Columbus! More

Helpful 0

Report | Print

My wife and I have been receiving nothing but great service on my 2014 Acura TL and her 2020 Acura RDX. Highly recommend Acura of Columbus. service on my 2014 Acura TL and her 2020 Acura RDX. Highly recommend Acura of Columbus. More

Helpful 0

Report | Print

Excellent service. Friendly and knowledgeable staff. Always make you feel like you’re the most important person at the dealership and I drive away in a clean car!! Always make you feel like you’re the most important person at the dealership and I drive away in a clean car!! More

Helpful 0

Report | Print

Francesco is awesome and found me the best car I could ask for!! he was very attentive and and easy going, along with the rest of the staff at the dealership. Acura Columbus was the best buying experience ask for!! he was very attentive and and easy going, along with the rest of the staff at the dealership. Acura Columbus was the best buying experience I’ve ever had and I intend to go back when it’s time to trade in for a new car! Definitely recommending them to everyone I know. More

Helpful 0

Report | Print