I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.
Read moreDealership Experience
13 yrs, 1 mo
Industry Experience
21 yrs, 5 mos
Languages Spoken
English
1,207 Reviews
Write a Review1207 Reviews of Heather Cullen
September 19, 2018
Honda CRV Service The front desk lady was very helpful. She took care of us very well and also found online discount coupon to save few $$. I certainly recommend Lou So The front desk lady was very helpful. She took care of us very well and also found online discount coupon to save few $$. I certainly recommend Lou Sobh Honda are one of the best Honda service station. More
September 01, 2018
Great auto service experience! Thanks to Heather, this was an exceptionally smooth experience. I pulled into the garage and she ordered the part right on the spot. When I came back Thanks to Heather, this was an exceptionally smooth experience. I pulled into the garage and she ordered the part right on the spot. When I came back to have it replaced, she and the service crew had me in and out of there in less than 30 minutes. More
August 31, 2018
Routine Maintenance Always friendly and ready for me at my appointment time. Great customer waiting area with snacks and drinks available my car is ready and washed when Always friendly and ready for me at my appointment time. Great customer waiting area with snacks and drinks available my car is ready and washed when they told me it would be. Great service! More
August 28, 2018
Great Service and pleasant surroundings! We brought in our 2015 Honda CRV for the first oil change since purchasing it in March 2018. We were met by Heather Cullen who was so kind and profes We brought in our 2015 Honda CRV for the first oil change since purchasing it in March 2018. We were met by Heather Cullen who was so kind and professional in dealing with us. We were told the cost, what would be done, and how long it would take; and then directed to a comfortable waiting area. She told us she would be back for us as soon as it was ready, and she was! She was a real help in explaining what had been needed and what had not, and gave us a discount as it was our first oil change. She explained when our next visit should be, and sent us on our way. She was friendly, cheerful and seemed very happy to help a 70 something couple in any way she could. Heather is a real asset to your company, and we look forward to our next visit there! And, thank you for the discount!! Don and Judy More
Other Employees Tagged: Ted Mierz
August 26, 2018
This process was so easy The staff were great and helped make this car/truck purchase the easiest we have ever had. Kim and Bob were helpful, efficient, friendly, and informa The staff were great and helped make this car/truck purchase the easiest we have ever had. Kim and Bob were helpful, efficient, friendly, and informative. Heather in the service department will be great to work with too. Thanks to all of the staff And for a dealership committed to excellence. More
Other Employees Tagged: Kimberly Carr , Bob Byczynski
August 21, 2018
Excellent Customer service by Heather This review is solely based on excellent customer service and professionalism shown by Heather Cullen. I have had a very ordinary and bellow par serv This review is solely based on excellent customer service and professionalism shown by Heather Cullen. I have had a very ordinary and bellow par service experience working with another service representative, who dropped my case without any followup and getting back to me. After many calls and inquiries, Heather picked up my case and provided top notch customer service in getting my Continental tiers replaced right away, which were worn out way before the warranty period. More
August 12, 2018
Excellent service department . Advisor knowledgeable and friendly. Work performed timely and kept me up to date on progress. I was in and out quickly at drop off and pick up. . Advisor knowledgeable and friendly. Work performed timely and kept me up to date on progress. I was in and out quickly at drop off and pick up. More
August 06, 2018
Heather Cullen is amazing! Heather and her team of techs are outstanding! I can’t thank them enough for all their help with my vehicles. Great job! Thank you Heather! Heather and her team of techs are outstanding! I can’t thank them enough for all their help with my vehicles. Great job! Thank you Heather! More
August 01, 2018
Great Dealership Check this place before you make a deal at other dealership. Many visitors like this place. So, it must be a good reason for that. Check this place before you make a deal at other dealership. Many visitors like this place. So, it must be a good reason for that. More
Other Employees Tagged: David Wikle
August 01, 2018
Great Service and Price! Thank you for excellent service. Heather went above and beyond to make sure we were satisfied! I would recommend this dealer to all of my family and f Thank you for excellent service. Heather went above and beyond to make sure we were satisfied! I would recommend this dealer to all of my family and friends! More

