Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen | Page 103

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
1,207 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

13 yrs, 1 mo

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

4.9

1,207 Reviews

Write a Review

1207 Reviews of Heather Cullen

September 19, 2018

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Employee Rating

Honda CRV Service The front desk lady was very helpful. She took care of us very well and also found online discount coupon to save few $$. I certainly recommend Lou So More

by pranam72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2018

Lou Sobh Honda responded

Thank You for writing. We appreciate your business. Heather is awesome and we look forward to taking care of you for many years to come. Chip Hill, Marketing

September 01, 2018

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Employee Rating

Great auto service experience! Thanks to Heather, this was an exceptionally smooth experience. I pulled into the garage and she ordered the part right on the spot. When I came back More

by HFit2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2018

Lou Sobh Honda responded

Thank you for sharing this experience with us. Heather does a great job for us. She has been here for a long time. We appreciate your recognizing her on Dealer Rater. Have a great day and thanks for your business. Chip Hill, Marketing

August 31, 2018

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Routine Maintenance Always friendly and ready for me at my appointment time. Great customer waiting area with snacks and drinks available my car is ready and washed when More

by Diane Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2018

Lou Sobh Honda responded

Thank you Diane. We appreciate your taking the time to write. Please tell your friends and family about us. We will take great care of them for you. I will be sure to show to Heather!! Chip Hill, Marketing

August 28, 2018

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Great Service and pleasant surroundings! We brought in our 2015 Honda CRV for the first oil change since purchasing it in March 2018. We were met by Heather Cullen who was so kind and profes More

by don and judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Mierz

Oct 16, 2018

Lou Sobh Honda responded

Thank you Don and Judy. Heather does a great job for us. She has been here since the beginning. Same with Ted Mierz. We appreciate your business and will take great care of your vehicle. Have a great day! Chip Hill, Marketing

August 26, 2018

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This process was so easy The staff were great and helped make this car/truck purchase the easiest we have ever had. Kim and Bob were helpful, efficient, friendly, and informa More

by Bluesky2all
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Carr , Bob Byczynski

Oct 16, 2018

Lou Sobh Honda responded

Thanks for taking the time to write. We appreciate your kind remarks. I will sure to show and thank Kim, Heather and Bob for taking great care of you. Thank you for your business! Chip Hill, Marketing

August 21, 2018

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Excellent Customer service by Heather This review is solely based on excellent customer service and professionalism shown by Heather Cullen. I have had a very ordinary and bellow par serv More

by Rajm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2018

Lou Sobh Honda responded

Great Job Heather and thanks for the accolades to Heather!! We appreciate your business Rajm!! Chip Hill, Marketing

August 12, 2018

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Employee Rating

Excellent service department . Advisor knowledgeable and friendly. Work performed timely and kept me up to date on progress. I was in and out quickly at drop off and pick up. More

by RicknSuwanee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2018

Lou Sobh Honda responded

Thanks for writing. Great job Heather. Hope to see you next time service is due. Relax and make yourself at home in the Customer Lounge while you wait!! Chip Hill, Marketing

August 06, 2018

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Employee Rating

Heather Cullen is amazing! Heather and her team of techs are outstanding! I can’t thank them enough for all their help with my vehicles. Great job! Thank you Heather! More

by Bdowning42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2018

Lou Sobh Honda responded

Thanks for the nice comments and , as always, Great Job Heather!! Chip Hill, Marketing

August 01, 2018

Dealership Rating
Employee Rating

Great Dealership Check this place before you make a deal at other dealership. Many visitors like this place. So, it must be a good reason for that. More

by JBT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wikle

Oct 18, 2018

Lou Sobh Honda responded

Thanks! We are great because we have the best customers on the planet...such as yourself. It is a pleasure selling and servicing the Honda brand! Thanks for choosing us. We aill take great care of you! Thanks for recognizing David and Heather. They do a great job and have been here since the beginning! Chip Hill, Customer Relations Manager

August 01, 2018

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Employee Rating

Great Service and Price! Thank you for excellent service. Heather went above and beyond to make sure we were satisfied! I would recommend this dealer to all of my family and f More

by Tamnangel43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2018

Lou Sobh Honda responded

Thanks for the accolades and thanks for recognizing Heather. She is awesome. We appreciate your business and we look forward to taking care of you for many years to come. Chip Hill, Customer Relations Manager

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