Heather Deritis
Heather Deritis at BMW of West Chester

Heather Deritis

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
235 Reviews
4.8

235 Reviews

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235 Reviews of Heather Deritis

March 23, 2026

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Employee Rating

Very responsive, very communicative about the service. Nice job explaining what needs to be done, or what has been done More

by VAL.EISINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 21, 2026

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Every time I am there for sales or service, I am confident that they have everything under control and focus on what I need to make it as seamless of a process as possible. More

by Leaseanx5
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

March 19, 2026

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I experienced outstanding customer service. Heather is the best service agent at the dealership—knowledgeable, friendly, and extremely helpful. More

by michel19148
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

March 19, 2026

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Easy drop off - excellent loaner - car delivered washed cleaned and on time as promised More

by rdwsmw
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

March 14, 2026

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Service went smoothly. I was kept informed by Heather throughout the process with detailed updates. More

by George
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

March 10, 2026

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Everyone at the dealership is very helpful and polite. I have been a customer for over 30 years. More

by Pinnie
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Service Time
Service Communication
Recommend Dealer
Yes

March 08, 2026

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Employee Rating

Heather was awesome, super helpful and always looking for options to make the repairs of my car as efficient as possible. Her communication was top of the line as well. More

by sergio_lara
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 06, 2026

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Heather is amazing. Always in great spirits. She is super communicative. She treats me with respect and very accommodating. Love her. 5 stars More

by Williamatlee19
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 03, 2026

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It was a Pleasant service experiance. Looking to do more service in the future. Thank you More

by Alex R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 03, 2026

Dealership Rating
Employee Rating

Service was excellent and was done in a timely fashion. Waiting area was very nice. The service that was completed was explained to me completely. I am very satisfied. Heather was excellent. More

by ROBERT.SCHULTZY
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

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