Heather Deritis

Heather is great, she keeps me up to date on progress, she’s personable and caring! she’s personable and caring! More

by Jen H Verified Customer Verified Customer

Report | Print

Outstanding people and service. Always professional And efficient. Everyone really cares. No other compares. Thanks. Always professional And efficient. Everyone really cares. No other compares. Thanks. More

by KWMCNMD Verified Customer Verified Customer

Report | Print

Overall, good experience Reasonable price, Take good care of my car Car cleaned and drive smooth after service of my car Car cleaned and drive smooth after service More

by waynewangj Verified Customer Verified Customer

Report | Print

Always great service. They were able to fit my inspection in before the end of the month. They were able to fit my inspection in before the end of the month. More

by CFUNKHOUSER Verified Customer Verified Customer

Report | Print

Always honest about service details and delays when they occur….consistently keep me informed of the process occur….consistently keep me informed of the process More

by PETER.QUINN Verified Customer Verified Customer

Report | Print

Heather is amazing. In top of everything. Keeps me up to date. I am concerned about your night drop off box. My keys were stuck in there. If I did not call in the morn In top of everything. Keeps me up to date. I am concerned about your night drop off box. My keys were stuck in there. If I did not call in the morning Heather would not of known my car was there. I was told this happened 2 weeks prior to another client. More

by HAPPYGIRLNOW2 Verified Customer Verified Customer

Report | Print

Great, I am a repeat customer. I purchased 2 new M5's and have had all my service done at Otto's I purchased 2 new M5's and have had all my service done at Otto's More

by WILDEBOERJ Verified Customer Verified Customer

Report | Print

My service experience continues to be poor. You consistently mislead me on the amount of time the repair will take. You consistently mislead me on the amount of time the repair will take. More

by Kim Verified Customer Verified Customer

Report | Print

Heather in customer service provided us with excellent service. Everything went very smoothly, including providing us with a loaner while our X3 was being repaired for a couple of days. service. Everything went very smoothly, including providing us with a loaner while our X3 was being repaired for a couple of days. More

by stacysoldato Verified Customer Verified Customer

Report | Print

Heather was responsive and through- communication was timely and complete. I would recommend her to others timely and complete. I would recommend her to others More

by Johnpark0 Verified Customer Verified Customer

Report | Print