Heather Deritis
Heather Deritis at BMW of West Chester

Heather Deritis

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.7
168 Reviews
4.7

168 Reviews

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168 Reviews of Heather Deritis

November 01, 2025

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Employee Rating

Great service. Credit card upcharge should be stated with email on service confirmation so that patron has advanced notice More

by RECIIFAM
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Izzi

November 01, 2025

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Great service. Joe Izzy is my service advisor he keeps me updated on all my service. More

by sudean118
Service Price Transparency
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Recommend Dealer
Yes

October 31, 2025

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Always professional, helpful and friendly service. I am always pleased with the service that is provided More

by mctozzi
Service Price Transparency
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Recommend Dealer
Yes

October 28, 2025

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BMW of West Chester and Heather were easy to work with. They provided clear and timely answers to any questions and were very helpful. More

by cortneywalkerrohr
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

October 28, 2025

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Employee Rating

With difficult car problems, we have consistently worked together to resolve. I return to this dealership because of Heather. Thanks again More

by PENNKRISJESSE
Service Price Transparency
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Recommend Dealer
Yes

October 27, 2025

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Mistakes on last few service calls required car being kept many days after expected completion. Car returned in an unclean state with work coverings remaining on seats and interior More

by mzbranak
Service Price Transparency
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Recommend Dealer
No

October 26, 2025

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Wonderful service department and our advisor Heather was great. She kept constant communication and the technician took the time to explain all issues and resolutions for our vehicle. I couldn't be happier More

by Brian M
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Recommend Dealer
Yes

October 26, 2025

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Heather is great to work with, she's responsive and helpful. She is also just a pleasure to talk to. Thanks Heather! More

by sareid
Service Price Transparency
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Recommend Dealer
Yes

October 25, 2025

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Heather is a great service advisor. Always a great experience with her. I bought my car from devon but service at west chester because of heather. More

by Mrandmrschang
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

October 25, 2025

Dealership Rating
Employee Rating

Heather was very polite and responsive. Heather wanted to be sure I was happy with BMW work. More

by jclancy30
Service Price Transparency
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Recommend Dealer
Yes
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