Heather Deritis
Heather Deritis at BMW of West Chester

Heather Deritis | Page 11

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
237 Reviews
4.8

237 Reviews

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237 Reviews of Heather Deritis

September 03, 2025

Dealership Rating
Employee Rating

The service was professional, efficient, and reliable. Staff ensured smooth maintenance with excellent customer support throughout. More

by Dev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 03, 2025

Dealership Rating
Employee Rating

Heather is great! She was able to get my tire covered under my warranty. Inspection was still expensive More

by INDARN211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 29, 2025

Dealership Rating
Employee Rating

I had an excellent experience with the BMW West Chester PA service department. I brought my car in for a diagnostic, and the team was very professional and thorough. They not only addressed the issue I cam More

by Brenda Romeus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 27, 2025

Dealership Rating
Employee Rating

Professional. Courteous. Attentive. Efficient. Helpful. Clean. Great coffee and snacks. Easy to get to. Timeliness More

by GAIL.BRANSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 26, 2025

Dealership Rating
Employee Rating

Heather was amazing, I’ll definitely come back to get my car repaired there. Very happy More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 25, 2025

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Employee Rating

Dependable, reliable dealer. They sprung into action the moment things looked wrong and fixed it! Recommend Otto’s! More

by NBHANDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 25, 2025

Dealership Rating
Employee Rating

Communication by Heather was great and timely and the car was done on the same day More

by GREG.WOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 22, 2025

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Employee Rating

Service department does a great job and Heather is the best! Always helpful, honest and trustworthy! More

by GSCOTTOLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 21, 2025

Dealership Rating
Employee Rating

I drove past my local dealership to get my car serviced at BMW is Westchester, PA because of the professional environment and staff. Very organized and efficient. More

by WEST09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 20, 2025

Dealership Rating
Employee Rating

Limited updates Limited updates on vehicle status. Notifying incorrect person on contact list after it being specifically updated. More

by AMYMASSA
Recommend Dealer
Yes

Other Employees Tagged: Heather Deritis

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