Heather Vivrett | Page 20

The entire experience was exceptional. From the moment you step through the doors, you know it’s going to be different. And different it was… in a good way. My salesperson, and I hesitate to call him th you step through the doors, you know it’s going to be different. And different it was… in a good way. My salesperson, and I hesitate to call him that… more like a car enthusiast that just wanted to share his passion for great automobiles, made the entire process not only informative, but relaxing and enjoyable… and even fun. His name is Brad Mares. I have had 17 car purchases in my driving years for myself and have helped several friends with the purchases of their cars. In all those years, never have I had such a fantastic time buying a car. More

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I purchased my first vehicle here and Larry Lentz was amazing. He treated me like family, It wasn't about the sale for him. He genuinely wanted me to have the car of my dreams. Larry Handel is an ama amazing. He treated me like family, It wasn't about the sale for him. He genuinely wanted me to have the car of my dreams. Larry Handel is an amazing product genius. His expertise is extraordinary. Heather Vivrett made the finance process easy. She is a true gem. More

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I came in 2 days in a row, after going to like 10 dealerships and Matt Viero was so patient and genuine. He was honest and upfront. He wasn't pushy or just trying to sell me anything. I really apprec dealerships and Matt Viero was so patient and genuine. He was honest and upfront. He wasn't pushy or just trying to sell me anything. I really appreciate his customer service and must say he's the reason why I'm now driving a BMW. Heather Vivrett in finance was also great to work with. She answered all of my questions (I had several) without making me feel rushed and even went back and redid some paperwork for me after I changed my mind about something. Chris Buie, the tech guy, also did an amazing job explaining all of the features to the car. There was so much to remember that I wish I would have recorded it, but I'm confident that he's a phone call away if I need his assistance. I never considered BMW prior to this past week, because one of the other locations I've always gone into was not friendly, dark and unwelcoming. This was the best experience I've had purchasing a car every and I will be singing your praises to all of my friends. Thank you More

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I had a very positive experience at Autohaus BMW from the beginning of negotiations to the delivery. The salesman was attentive to me needs and knowledgeable about the BMW line of automobiles that I was inte beginning of negotiations to the delivery. The salesman was attentive to me needs and knowledgeable about the BMW line of automobiles that I was interested in. When I arrived at the dealership to take delivery the staff were warm and friendly. The BMW genius was great, I was so impressed with his helpfulness to get me familiar with all the controls and settings. The business office was just as good and I would trust the service department to follow suit. I would definitely buy a new or used car from them again.... Thanks Autohaus BMW! R. Bart Wilson wilsonrb24@gmail.com More

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Brad, Larry and Heather provided the beat car buying experience I have ever had! They represent Autohaus I. A perfect way and are excellent to work with! experience I have ever had! They represent Autohaus I. A perfect way and are excellent to work with! More

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Outstanding responsiveness and tech-savy employees throughout the process. Closed the entire deal virtually. Accepted my paperwork electronically and provided home delivery of car! Bravo! throughout the process. Closed the entire deal virtually. Accepted my paperwork electronically and provided home delivery of car! Bravo! More

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I was t-boned a couple of weeks ago in my X3 when a car I was t-boned a couple of weeks ago in my X3 when a car ran a red light. My X3 (and the grace of God) saved me! Every airbag deployed and the emerge I was t-boned a couple of weeks ago in my X3 when a car ran a red light. My X3 (and the grace of God) saved me! Every airbag deployed and the emergency system in the car instantly called 911. I left the accident scene via ambulance with a couple broken bones and pretty banged up. Within a few days, insurance totaled my SUV. My family called Nick at Autohaus and explained what had happened and explained we wanted another X3! Within the week, Nick & Heather had our new X3, our paperwork ready, and all we needed to do was pick it up! The Autohaus team is amazing and we will forever have a BMW in our family! The X3 was a beast in the accident and we are forever grateful for its safety! The experience at Autohaus was outstanding... like calling family for help! We can’t sing their praises enough! More

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We’ve been looking to get a weekend car for a while now; specifically a BMW. After visiting many dealerships, we were always left unsatisfied with either the experience or processed until we visited the Aut specifically a BMW. After visiting many dealerships, we were always left unsatisfied with either the experience or processed until we visited the Autohaus on Hanley. Not only were they able to find and exceed our expectations with the vehicle we wanted but they went above and beyond in the process from start to finish. Larry was amazing and we will recommend them to all of our friends and family. More

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I am so impressed and grateful that Larry Lentz was who I did business with today. I’ve never felt so comfortable and satisfied with a purchase before and I would recommend him and Autohaus BMW to anyone I k did business with today. I’ve never felt so comfortable and satisfied with a purchase before and I would recommend him and Autohaus BMW to anyone I know. More

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If you are in the market for a BMW, Autohaus BMW is the place to go. The buying experience was top notch. Larry H., Larry L. and Heather V. were absolutely the best! place to go. The buying experience was top notch. Larry H., Larry L. and Heather V. were absolutely the best! More

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