Heaven Ahmay

I’ve been going round and round with Phil Long. They tried to screw me over finally I got him to do the right thing then I was asked to do a good review as soon as I did the good review because the They tried to screw me over finally I got him to do the right thing then I was asked to do a good review as soon as I did the good review because they fixed the original problem which was a blown clutch a few days after I bought the used car from him I find the people rude and dismissive, even when I went in to talk to somebody while I was talking to the manager, he stopped talking to me to tell one of the employees that he needs to speak to them later I also got yelled at by one of those service people because I sent emails and she didn’t respond so I called the phone number on the email and she yelled at me for using her personal cell phone number, which like I said was on the email. When she did text me back granted in ALL CAPS. that there is a death in the family. I totally understand that which means because something happened to you personally in your personal life that you just completely forget about your responsibilities. I’m not seeing that you have to work, but at least let people know that you aren’t in the middle of something at work and need somebody to handle it for you not just blow off the customer that you have been talking to and that has been upset with you for a while. I mean, I can go on and on, but if you notice Phil Long owns a lot of stuff in Colorado Springs so they don’t really care. They know that they’re gonna get somebody else to buy the car. So my final word is. DON’T BUY FROM PHIL LONG THEY DON’T CARE ABOUT CUSTOMER SERVICE AFTER THE SALES DONE More

by Bill Verified Customer Verified Customer

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I recently purchased a vehicle from Phil Long Hyundai, and I couldn't be more satisfied with the experience! From the moment I walked in, the staff was friendly, attentive, and genuinely interested in hel and I couldn't be more satisfied with the experience! From the moment I walked in, the staff was friendly, attentive, and genuinely interested in helping me find the right car. The sales team wasn’t pushy at all—they listened to my needs, answered all my questions, and guided me through different options until I found the perfect match. The financing process was also smooth and transparent. The finance department clearly explained all the paperwork, and I appreciated how they worked to get me a competitive rate. Beyond the sale, their service department has been equally impressive. Scheduling maintenance is easy, the wait times are reasonable, and the technicians are knowledgeable and professional. It’s clear they care about long-term customer satisfaction, not just the sale. If you're looking for a dealership with integrity, great customer service, and a hassle-free car buying process, I highly recommend Phil Long Hyundai! More

by unknown1111 Verified Customer Verified Customer

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Heaven was very helpful and was understanding of what I was looking for. After a few looks we got what I wanted. Thanks heaven.🤗 was looking for. After a few looks we got what I wanted. Thanks heaven.🤗 More

by susansaucier7785 Verified Customer Verified Customer

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Outstanding experience and some good time staff was knowledgeable and well experienced enjoy the selection and time at the location knowledgeable and well experienced enjoy the selection and time at the location More

by Mike Verified Customer Verified Customer

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I was in a state of panic attack with the whole purchase of my vehicle. I didn't think I could do it, but Heaven was wonderful and made the whole experience so much better. She was so happy to help me nav of my vehicle. I didn't think I could do it, but Heaven was wonderful and made the whole experience so much better. She was so happy to help me navigate and see that I was in a vehicle that met my needs. I have nothing but great vibes for the whole team. I have my vehicle and I will have the second chance to repair my credit and I have a dependable vehicle for my challenged family. Thanks again, Tracey Timerman More

by timermantracey63 Verified Customer Verified Customer

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They were able to complete the service for my car in a decent amount of time decent amount of time More

by korn80918 Verified Customer Verified Customer

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