Great place to do business with.
Ever was great in knowing what my needs were . Thanks to all of these employees.
Ever was great in knowing what my needs were . Thanks to all of these employees.
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by FUTRELLJ
Verified Customer
Verified Customer
Sep 02, 2025 -
Coastal Kia responded
It was thoughtful of you to recognize so many of our employees with five stars. Thank you! We truly appreciate the five star review and thoughtful comments. Thank you for choosing Coastal Kia!
Staff was.
courteous, friendly and easy to work with. No pressure to buy, answered all of my questions, made sure I understood everything during the process. Can
courteous, friendly and easy to work with. No pressure to buy, answered all of my questions, made sure I understood everything during the process. Can't say enough good about the staff, especially my sales representative Heber Hernandez. They got me into a new car with no stress and quickly.
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by octobernightmares
Verified Customer
Verified Customer
Other Employees Tagged:
Uber Hernandez
Aug 25, 2025 -
Coastal Kia responded
Wonderful! Thank you for the five star review and amazingly gracious compliments. It was thoughtful of you to mention our Product Specialist Heber Hernandez by name. Congratulations on your purchase! We are here if you need us. Enjoy!
Very easy to work with.
Paul and ever took great care of us while purchasing our new sportage
Paul and ever took great care of us while purchasing our new sportage
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by alandrew1261
Verified Customer
Verified Customer
Other Employees Tagged:
Paul Grimaldo, Uber Hernandez
Aug 25, 2025 -
Coastal Kia responded
Great news! We appreciate the five star review and gracious feedback. We are thrilled to hear how Paul and Heber exceeded your expectations. Thank you for choosing Coastal Kia!
They Wr busy on a Saturday & had to wait long time to get
agreement on price & then to sign papers
agreement on price & then to sign papers
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by pam0717
Verified Customer
Verified Customer
Other Employees Tagged:
Paul Grimaldo
Aug 21, 2025 -
Coastal Kia responded
We appreciate your patience. Thank you for the review and helpful feedback. Please do not hesitate to reach out if you need us. Thanks again!
Jordan was amazing and did everything he could to get me
the payment I wanted and needed in two separate vehicles. I would surely recommend Jordan to friends and family
the payment I wanted and needed in two separate vehicles. I would surely recommend Jordan to friends and family
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by psceltics33
Verified Customer
Verified Customer
Aug 20, 2025 -
Coastal Kia responded
Thank you for the high recommendations and five star rating. Congratulations! We are thrilled to hear Jordan Royal and our team exceeded your expectations. Please do not hesitate to reach out if you need us. Thanks again!
3rd Kia from Coastal Kia!
Great buying and service after the sale. Will buy again!
Great buying and service after the sale. Will buy again!
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by TRADECO
Verified Customer
Verified Customer
Aug 03, 2025 -
Coastal Kia responded
Thank you for your loyalty! “3rd Kia from Coastal Kia!” Fantastic. We appreciate the high marks and compliments for our staff. Congratulations and enjoy!
Coastal Kia was absolutely wonderful from the moment I
walked in the door. Ever made the purchase of my new car effortless. I’m so happy with my new 2025 Kia K4.
walked in the door. Ever made the purchase of my new car effortless. I’m so happy with my new 2025 Kia K4.
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by caroldurussel
Verified Customer
Verified Customer
Jul 28, 2025 -
Coastal Kia responded
Congratulation on the purchase of your 2025 Kia K4! Thank you for the five star review and high marks for GQ and Heber. We are here if you need us. Enjoy!
We walked into Coastal Kia simply to take a look at the
various models and drove home that afternoon in a brand new Sportage! Heber Quezada was a pleasure to work with and made the process of trading in ou
various models and drove home that afternoon in a brand new Sportage! Heber Quezada was a pleasure to work with and made the process of trading in our old car and buying a new one quick and easy. Even after the sale, he’s been readily available and helpful in answering any questions or concerns.
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by linda.stefanelli
Verified Customer
Verified Customer
Jul 24, 2025 -
Coastal Kia responded
Outstanding! Thank you! We truly appreciate the five star review and compliments for our Product Specialist Heber Quezada. We love the feedback including, "Heber was a pleasure to work with and made the process of trading in our old car and buying a new one quick and easy." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!
The whole gang are just great at making one feel welcome
with a smile, and something nice to say. Dept. is well staffed and moves steadily. Tip of my hat
to Sam.
with a smile, and something nice to say. Dept. is well staffed and moves steadily. Tip of my hat
to Sam.
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by hollidaydoc65
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2025 -
Coastal Kia responded
Thank you! Your high marks and compliments for our Service Consultant Sam Weisman are greatly appreciated. We love the feedback including, "the whole gang are just great at making one feel welcome with a smile, and something nice to say." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
All was fine until we went back for our EV6.
We told everyone, from the lady who put us first on the list, to GQ, to other salesmen who texted us, to our salesperson Heber we only wanted the EV6
We told everyone, from the lady who put us first on the list, to GQ, to other salesmen who texted us, to our salesperson Heber we only wanted the EV6 GT Line with a Panoramic Sunroof. They said they had one locally, everything we asked for, even the panoramic sunroof. I asked Heber to send a photo of the car including the top. His photo stopped just short of showing the entire roof with only a basic sunroof. Sitting in the car at the dealership I noticed the panoramic sunroof was not there. My wife and I were seconds away from leaving stopping the process. We were extremely pissed we spent so much time in the dealership being lied to from everyone. No apologies from anyone there. We went through with the deal but will return it to any other Kia within 150 miles once our lease is up. We will not recommend this dealership to anyone. Rich Back
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by rback1960
Verified Customer
Verified Customer
Other Employees Tagged:
Uber Hernandez
Jun 10, 2025 -
Coastal Kia responded
Mr. Back,
Heber shared pictures via text showing the roof. Our team dealer traded in your EV6 after Heber shared a "spec sheet" for your review which you approved. This is the only roof option on the EV6. We apologize that you are disappointed. Please reach out to our Operations Manager Peggy Roberts at 910-798-4706 to discuss any additional concerns. We look forward to your call.
Thank you
Jun 10, 2025 -
rback1960 responded
That’s even worse. Everyone knew we wanted an EV6 with a panoramic roof - our only requirement. Someone traded the EV6 we selected b/c we approved a stock photo of another car? In one day? The credibility of your entire dealership is no longer expected. Rich