Hebert's Town & Country | Page 2

So friendly and always has great service and prices! The only dealership I go to! Highly recommend The only dealership I go to! Highly recommend More

by DavidC Verified Customer Verified Customer

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Horrible. Will never go back to this dealership for any reason. Even if Hebert’s literally paid me money to do business with them I wouldn’t. My vehicle was in Will never go back to this dealership for any reason. Even if Hebert’s literally paid me money to do business with them I wouldn’t. My vehicle was in a wreck back in October of 2023. It took them five months to “put it back together”. Finally told me it was ready and received the vehicle back in worse shape than it was after the wreck. they had different sized rotors on the front, my windshield was still cracked, tail lights, blinks, alarm, horn none of them worked. They scratched my passenger front wheel. Finally emailed the owner and all he said was “I’ll look into it” and never heard another word from him. They treated me and my ASE certified wife like we were completely morons. Tried to sale the vehicle to them and was told to go “F$&@ myself” by a salesman because the receptionist said any salesman could help me and then Josh told me he’d have to wait on the sales manager before he could even look at my car. Horrible place. Horrible staff. Didn’t fix my car at all. More

by jeremy_mcfarland Verified Customer Verified Customer

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DO NOT TAKE YOUR VEHICLE HERE FOR AN REASON! !!!! This place doesn't know what they are doing when the work on your vehicle. Zero communication. Zero customer service. They have been hounding me !!!! This place doesn't know what they are doing when the work on your vehicle. Zero communication. Zero customer service. They have been hounding me FOR MONTHS to buy my car from me and once I "got the owner involved in my problems" they told me they couldn't buy my car from me because "it doesn't have cats on it." But the dealership I sold it to verified that the cats WERE still on the vehicle and that Hebert's doesn't know what they are talking about and bought the car from me. My wife is a certified mechanic and when the gave me my vehicle back to me after FIVE MONTHS of "working on it", lying to me ever step of the way AND stealing from Statefarm to fix the vehicle as cheaply as possible. It was give back to us with different sized rotors on the front one new brake pad instead of a new set of brake pads. No brake lights, tail lights. They completely vandalized all my custom work I had done under the hood. Scrapped it off while they were working on it and didn't even fix my windshield that was cracked in the wreck. I wrote a five page letter to the owner and all I got ONCE was a let me get to the bottom of it. Never heard anything after that. My wife has been called a moron by the Service manager Chuck and we had both been made to feel like we are complete morons ever though My wife and my self are mechanics. The sales staff sucks. If you want to be treated like you are worthless, like you are a moron, or just like abuse from people that are supposed to be doing a job then by all means take your vehicle here. BUT if you want good quality work and not be treated like you are from another planet I suggest taking it to the shade tree mechanic down the road and avoid this place like it was the black plaque. More

by jeremy_mcfarland Verified Customer Verified Customer

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Herberts employees are top notch and want 100% satisfactory for their customers. I recommend them for sure. satisfactory for their customers. I recommend them for sure. More

by lawrencec0 Verified Customer Verified Customer

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Good people who are knowledgeable in their fields of the business and did everything efficiently and seem to really care about the customer. Very pleasant experience , Kudos to all . business and did everything efficiently and seem to really care about the customer. Very pleasant experience , Kudos to all . More

by jimro258 Verified Customer Verified Customer

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It was a wait for your oil change but they were working hard and timely for all the people they had ahead. hard and timely for all the people they had ahead. More

by LJONES001 Verified Customer Verified Customer

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Been a customer for many years. Quality sales and service. Thanks to the Hebert Family. Quality sales and service. Thanks to the Hebert Family. More

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Monica & Mike the sales manager were great people to deal with very pleased with the dealership. Will definitely be a return customer. Phil Miller deal with very pleased with the dealership. Will definitely be a return customer. Phil Miller More

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Great service and easy to talk with both the sales and service department. Sales was not over bearing or forceful and answered my questioins. service department. Sales was not over bearing or forceful and answered my questioins. More

by jivaughn Verified Customer Verified Customer

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Very polite service writer and kind people in the dealership. I will return to this dealership for my service needs. dealership. I will return to this dealership for my service needs. More

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