Hector Collado | Page 7

The team members are always professional, honest, friendly and willing to help. More often than not I found a prompt solution when I brought my Grand Cherokee to the service center. friendly and willing to help. More often than not I found a prompt solution when I brought my Grand Cherokee to the service center. More

by ekalemakis Verified Customer Verified Customer

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The people there are truly incompetent. They didn’t know how to fill out the paperwork, when they clean the car when I took it, it was still dirty, follow up from the manager when I asked h They didn’t know how to fill out the paperwork, when they clean the car when I took it, it was still dirty, follow up from the manager when I asked her to, etc.. More

by DFORBES67 Verified Customer Verified Customer

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Worse customer service ever received. When you call to speak with Management, no one is ever there. There one goal is to get money, no longer would they even try to help, or look out for When you call to speak with Management, no one is ever there. There one goal is to get money, no longer would they even try to help, or look out for the interest of the customers. They literally have a license to steal. More

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48 hour minimum hold time for diagnostic is unheard of, anywhere outside this dealership. . Furthermore, 6 weeks plus for a part along with “repairs” that aren’t repaired, TPS not repaired. Tires not rota anywhere outside this dealership. . Furthermore, 6 weeks plus for a part along with “repairs” that aren’t repaired, TPS not repaired. Tires not rotated as asked, add a rental you gave me makes NO financial sense. Mind you the lack of communication form both your service advisor and service manager is just absolutely asinine. Just in overall a horrid experience and I will NEVER go back here again. Had to call FCA corporate to resolve my issues, which they did. More

by Wick7144 Verified Customer Verified Customer

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Excellent service! The service representatives are very friendly and professional. The dealership is clean and provide water while you wait. The service representatives are very friendly and professional. The dealership is clean and provide water while you wait. More

by CHATOM16 Verified Customer Verified Customer

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Great staff and the enterprise staff was great will recommend super grateful for all sm recommend super grateful for all sm More

by JASMINEARROYO18 Verified Customer Verified Customer

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Very nice and efficient in their jobs answered all my questions and were helpful to me questions and were helpful to me More

by Sochii94 Verified Customer Verified Customer

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I was happy with the service I received mostly cause of the kindness of the workers and the hospitality they offered the kindness of the workers and the hospitality they offered More

by NICOLENOYOLA Verified Customer Verified Customer

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The staff are great people, they help you out a lot and try their best to get you approved for the car of your choosing !!! try their best to get you approved for the car of your choosing !!! More

by JAMESMILLER4400 Verified Customer Verified Customer

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This dealership and it’s employees with a strong emphasis on the managers is the absolute worst dealership I have ever been to. This is not just based on one experience either, every single time I have had t on the managers is the absolute worst dealership I have ever been to. This is not just based on one experience either, every single time I have had to go to this dealership after purchasing my car I have been treated with disrespect, I have been lied to, told that they do not care if I talk to corporate about the terrible customer service and on top of that the very few employees that were not rude emphasized how much they hated working there because of how terrible the dealership is. More

by martin.abbate001 Verified Customer Verified Customer

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