Hector Guadamuz
Hector Guadamuz at Niello Audi

Hector Guadamuz | Page 4

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

Contact Me
5.0
46 Reviews
5.0

46 Reviews

Write a Review

46 Reviews of Hector Guadamuz

November 24, 2023

Dealership Rating
Employee Rating

Hector got right back to me with an acceptable solution and an appointment that worked with my schedule. More

by SGMARSHALONIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Dain Bryant

Nov 24, 2023

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 06, 2023

Dealership Rating
Employee Rating

My service advisor was very professional and courteous , Great customer service , I will highly recommend to all my friends and relatives More

by jporqueza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Hector and our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

October 28, 2023

Dealership Rating
Employee Rating

Niello Audi has been most helpful with all of our service needs. Hector is knowledgeable and professional. We feel very comfortable relying on him to do what is best for our car. He’s the best! More

by KAREN.SYLVIA.SUHR
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Niello Audi responded

Karen, We're thrilled to know that Hector and the rest of our team here in Sacramento have been so helpful with all of your service needs. We appreciate your feedback and will make sure Hector sees your review. Happy driving!

September 30, 2023

Dealership Rating
Employee Rating

The table of adviser is too small. I have a habit to keep distance due to Covid. Why is tire rotation not included in the maintenance schedule? The site is clean, and people ar More

by CRISO001P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Niello Audi responded

Thank you for your review and honest feedback. We will make sure to pass your thoughts along to our service team. If you there is anything we can do to make you feel more comfortable during your visits, please make sure to mention it to our team when you're here - we're happy to help!

September 24, 2023

Dealership Rating
Employee Rating

Very prompt service. Timely work completion. And nice offer rides home, or have comfortable waiting area. More

by THOR8100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

Sep 27, 2023

Niello Audi responded

It's wonderful to hear that your recent service visit was such an efficient one! Thank you for choosing Niello Audi.

September 21, 2023

Dealership Rating
Employee Rating

They do a good job with the communication and the service activity. Do not send this again, 15 words?? More

by cblythe0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Niello Audi responded

So glad to hear that you appreciate our team's service and communication! Thank you for taking the time to leave us a review.

September 18, 2023

Dealership Rating
Employee Rating

The Niello company has the vision to hire the best people in the business. One of the main reasons I keep coming back to lease cars is Cain Carter. He IS the BEST. A complete professional and friend. How man More

by ron_j8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter, Scott Bunker, Dain Bryant , Robert Burris

Sep 27, 2023

Niello Audi responded

Isn't Cain amazing, Ron? Thank you for taking the time to call out his great work. We are truly lucky to have him on our team here in Sacramento and it's wonderful to know that his and the rest of our team's professional service keeps you coming back year after year. We can't thank you enough for your continued trust and support!

September 15, 2023

Dealership Rating
Employee Rating

Very competent service advisor. Service was done as promised and on time while I waited. More

by dyomanz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2023

Niello Audi responded

Thanks for the 5-star review! Your support means so much to us. Let us know if we can help you with any automotive needs in the future!

September 04, 2023

Dealership Rating
Employee Rating

Hector, is always great and really helpful. Thank you for amazing service! Hector thank you again for everything More

by PACOMIRAZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2023

Niello Audi responded

We are truly lucky to have Hector on our team here in Sacramento and it's great to know that he always provides you with 5-star service. We will make sure to pass your kind words along to him. Thank you for choosing Niello Audi!

September 02, 2023

Dealership Rating
Employee Rating

Hector has always provided us with A-1 service and he is a true pro! More

by matthewsjr28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2023

Niello Audi responded

Thank you for taking the time to call out Hector's great work! We're so glad to know that he has always provided you with 5-star service. We are lucky to have him!

...
4

Dealership Inventory (235 Vehicles)

used 2014 Lexus LS 460 car, priced at $18,639
2014 Lexus LS 460
used
Starfire Pearl exterior
Automatic
Rear-wheel Drive
used 2024 Audi Q8 e-tron car, priced at $42,312
2024 Audi Q8 e-tron
used
Chronos Gray Metallic exterior
Automatic
All-wheel Drive
used 2022 Audi Q5 car, priced at $24,576
2022 Audi Q5
used
Florett Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Audi RS 3 car, priced at $69,230
2026 Audi RS 3
new
DAYTONA GRAY exterior
Automatic
All-wheel Drive
used 2023 Audi Q5 car, priced at $43,446
2023 Audi Q5
used
Audi Exclusive Goodwood Green exterior
Automatic
All-wheel Drive
used 2020 Ram 1500 car, priced at $32,182
2020 Ram 1500
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive