"Everything was fast and I was able to buy the vehicle I..."
Everything was fast and I was able to buy the vehicle I wanted, very good service, Customer for 3 yrs, I hope to continue shopping in Potamkin
"The best car dealership, the excellent attention from the..."
The best car dealership, the excellent attention from the phone call offering services from Mr. Modesto Fernandez, passing through the General Manager, Credit Manager and all the staff.
"The number one fraudulent company potamkin Hyundai "
About 4 month ago I did a trade in for a new Tucson we did the process and gave the down payment and after the first month we receive a later from the loaner state ting that the negotiations didn’t go as plan because the finance personnel didn’t send the paystubs to the bank so the transaction was decline and they didn’t pay off my trade in like they had said and signed paper work saying that they were going to pay the bank for the trade in value ntn happened after 4month of contacting hector Mota his staff just kept on giving us the run around and they had sold my trade in to action and there proof of u go to the back of the building u could see how many cars that people trade in go straight to auction without even paying of the loan. After 4 moth they still can’t find my trade in this dealer is a joke and the staff too pls do not do business with this people or this dealer. Don’t recommend to even put foot in this dealer they all lie
Shady business from the sales to fiance personnels don't recommend to do any business with this dealer. Very shady place especialy the sales and fiance Francisco De La Terga Carlos Mangual Daniel Varacca Hector Mota
"I went to Potamkin Hyundai | The worst experience"
On Saturday, February 2, 2018, I went to Potamkin Hyundai because I had previously leased a car from there and purchased an Excess Wear & Tear Plan. When I changed my car to a different lease at Braman Hyundai I was told that I would be reimbursed for the Wear & Tear Plan from Potamkin. I waited several months and didn’t receive anything back and spoke to one of the dealers at Potamkin who told me that I needed to come by the dealership and speak to a finance member who would help me retrieve the reimbursement. I took the time out of my Saturday morning to drive to Miami Lakes Potamkin Hyundai, when I arrived I was told by one of the salesmen that none of the financers were available and to send him a picture of the old contract. I was quite upset because I had driven there after being told that everything would be taken care of so I spoke to one of the managers there, Hector Mota. I told him what had happened and that I was very upset, he told me that it was my problem that I was upset and to leave him a picture of the contract and that someone would get back to me on Monday and to have a nice day very rudely. He didn’t try helping me at all and was quite bad-mannered being that I was a customer who needed assistance. I left the office very upset. On Monday I sent the salesman who I had spoken to the copy of the contract and was later told that I wouldn’t be reimbursed because I hadn’t purchased anything which is not true and it is not what I had been told at Braman Hyundai when I leased the other car.
Everything went perfect and successful, Francisco and Hector helped me out a lot they made sure everything was perfect for me, i'm extremely happy with my New Hyundai Elantra 2018. Couldn't be any happier with the dealership and of course the salesman.
One of the best experiences I have ever had buying or leasing a vehicle over the years. Nice people and a great job well done!
Other Employees Tagged:
, Samuel A. Rodriguez, Onaina Vasquez, Jefferey Peñalo, Kasandra Ibañez
"Amazing dealer experience"
I've always loved the hyundai and i have to say that Potamkin Hyundai is a dealer that is fully equipped not only with amazing vehicles but most important with personnel that makes you feel like a family, people that actually care about your needs and also your limitations and are willing to help you to get what you need. There are no words to describe the profesionalism, knowledge and good will of the personnel and nanagement of Potamkin Hyundai. Definetly my favorite place for my family's car needs. Keep on the great work!!!
Other Employees Tagged:
, Manny, Francisco Infante
"Best service and customer service ever!!!"
I went to change my Passat for a Santa Fe, the service was exceptional, from the salesman, Francisco de la Terga, to the financial officer, the environment is trustworthy and makes buying a vehicle a very pleasant experience.
"WORST DEALER I'VE EVER SEEN. RUN!!!"
I purchased a car from here MONTHS ago. The salesman lied several times. Hector the Manger makes false promises he's a joke. Jeff also a manager lies. Everyone I encountered at the dealership makes false statements and lies to get a deal and get you out. They don't care about your time all they want is your money. The salesman even said he hated the establishment and quit. It's been all a year and I'm STILL waiting for paperwork AND my second key to the BRAND NEW vehicle I purchased. If i had known I would NEVER have even walked in. Save yourself the headache and RUNNN from this Potakim Hyundai dealer in miami/hialeah. Go a little further to the Hyundai in North Miami on 441. MUCH BETTER SERVICE!