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Heidi Adams

Overview Reviews (17) Inventory (216)

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Heidi Adams

Office Administrator

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.9

17 Reviews

Overview Reviews (17) Inventory (216)

4.9

17 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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17 Reviews of Heidi Adams

October 17, 2025

Dealership Rating

Employee Rating

Communication has been very good between me and each contact at Campbell Ford in Niles contact at Campbell Ford in Niles More

by KRThomasson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ron Metcalf, Mobile Service, Gene Dittenber

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Oct 17, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 05, 2025

Dealership Rating

Employee Rating

We've never been treated with such care and kindness as we were at Campbell Ford. We've found a new place to buy our next vehicle! The service is the best, their technicians and staff are fabulous! we were at Campbell Ford. We've found a new place to buy our next vehicle! The service is the best, their technicians and staff are fabulous! More

by BEVERLYNOWAK4715

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Ron Metcalf, Colin Daly, Glen Ditz , Jordan Stopczynski

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Oct 05, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 04, 2025

Dealership Rating

Employee Rating

Everyone was very friendly, knowledgeable and professional. Nothing more to be said. I would highly recommend this shop to anyone professional. Nothing more to be said. I would highly recommend this shop to anyone More

by ROBERT.WISE.MBA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Ron Metcalf, Vincent Hernandez, Mobile Service, Gene Dittenber, Colin Daly

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Oct 04, 2025 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

October 02, 2025

Dealership Rating

Employee Rating

Great Service! !! Our experience was a breeze, we were in and out quickly and efficiently! !! Our experience was a breeze, we were in and out quickly and efficiently! More

by sgmaier04

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Fletcher, Brian Lares, Marvin Dawson, Austin Davey, Vincent Hernandez, Mobile Service, Gene Dittenber, Colin Daly, Glen Ditz

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Oct 02, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

October 01, 2025

Dealership Rating

Employee Rating

Service of our vehicle for repair after our accident was excellent. All employees were very friendly and helpful. Great place to get your vehicle repaired. excellent. All employees were very friendly and helpful. Great place to get your vehicle repaired. More

by BEVERLYNOWAK4715

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ron Metcalf , Jordan Stopczynski

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Oct 02, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

September 29, 2025

Dealership Rating

Employee Rating

Every time I use Campbell I am amazed over and over again. Thank you for taking care of my family. again. Thank you for taking care of my family. More

by Ndtgdj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Fletcher, Marvin Dawson, Austin Davey, Vincent Hernandez, Mobile Service, Gene Dittenber, Colin Daly, Glen Ditz

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Sep 29, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

September 24, 2025

Dealership Rating

Employee Rating

Consistently courteous, competent and professional. Everyone that I have had contact with has been helpful. Everyone that I have had contact with has been helpful. More

by richard.hill

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Erik Blad, Colin Daly, Glen Ditz

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Sep 24, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

September 06, 2025

Dealership Rating

Employee Rating

Excellent service and so quick. We appreciate the use of a courtesy vehicle. We will recommend you to our friends too!! Thank you for kind, caring and professional service! We appreciate the use of a courtesy vehicle. We will recommend you to our friends too!! Thank you for kind, caring and professional service! More

by karlashotts

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mobile Service , Skylar

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Sep 06, 2025 -

Campbell Ford responded

August 30, 2025

Dealership Rating

Employee Rating

Excellent dealership that respects their customers and the vehicles that they service. Waiting area always clean and coffee fresh the vehicles that they service. Waiting area always clean and coffee fresh More

by MICHAELCHRONIK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Ron Metcalf, Vincent Hernandez, Gene Dittenber, Colin Daly, Glen Ditz, Jeff Sigman

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Aug 30, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 21, 2025

Dealership Rating

Employee Rating

i was treated like i was the only customer they had that day...experience was beyond my expectation. day...experience was beyond my expectation. More

by PPARKER5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 21, 2025 -

Campbell Ford responded

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