Heidi Tucker

It was a bit disappointing. The bill to fix my car was $6,000 dollars. I cannot afford that now. I'm a single school teacher. In the past when I have gone there, it was not as e The bill to fix my car was $6,000 dollars. I cannot afford that now. I'm a single school teacher. In the past when I have gone there, it was not as expensive. Something just didn't feel right this time. There were 5 employees standing behind the counter just hanging out. It was bizarre. To replace one light on my Hyundai, the cost was over 900 dollars. It was unbelievable. I'm not sure if they are not getting a lot of business, and they have had to raise their prices???? I was always thinking that I would go to this Hyundai dealership to purchase my next car. But now I have mixed feelings. I asked if it was worth it to purchase a new or used car, or to fix this car. But I didn't receive any response to that question. I would have liked it if they would have spoken to me about trade ins or purchasing a used or new Hyundai. But not one of the 5 employees hanging around and eating their McDonald's behind the counter even acknowledged me and my question. It was bizzare and off putting. I ended up leaving with my car because I did not have $6,000 to pay for the repairs. I ended up paying almost $200.00 for the diagnostic test. More

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This dealership has always been very professional and kind and knowledgeable. I recommend this dealership to my friends and family. kind and knowledgeable. I recommend this dealership to my friends and family. More

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Excellent customer service and car care. ..Utmost respect shown to customers as well. Keep up the wonderful work and care. ..Utmost respect shown to customers as well. Keep up the wonderful work and care. More

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Excellent service. Staff went out of their way to make sure the car was taken care of and that I was not left without a vehicle during the service period Staff went out of their way to make sure the car was taken care of and that I was not left without a vehicle during the service period More

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Best dealership, always a good experience and everyone is always so helpful and very pleasant. is always so helpful and very pleasant. More

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Heidi and all the staff are amazing to work with from the moment you walk in the door to the moment you leave moment you walk in the door to the moment you leave More

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Heidi was a delight in the service department. And Lee your Sales agent was very insightful as I asked him a load of questions to help a friend who is looking for a car. I will be coming back next And Lee your Sales agent was very insightful as I asked him a load of questions to help a friend who is looking for a car. I will be coming back next week with them to see if anything sticks More

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I have bought 3 cars from this dealership and found them to always be knowledgeable, informed, helpful, supportive, friendly, honest, and trustworthy. to always be knowledgeable, informed, helpful, supportive, friendly, honest, and trustworthy. More

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Everyone I dealt with were friendly and kind and answered all of my questions. Thankful for a great experience all of my questions. Thankful for a great experience More

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I love the service department at Asheville Hyundai. They do a thorough and competent job and they treat their customers with respect. They do a thorough and competent job and they treat their customers with respect. More

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