Heidi Tucker

Hyundai Of Asheville is one of the only places I have been that are honest, professional and do quality work...I highly recommend (H O A) to all my friends and family. been that are honest, professional and do quality work...I highly recommend (H O A) to all my friends and family. More

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A clean and positive environment with a friendly staff. I also love the vehicles presented in the show room. I also love the vehicles presented in the show room. More

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Was very informative and went over everything that was needed to be done and explained everything in detail so I knew what all needed to be done to my vehicle needed to be done and explained everything in detail so I knew what all needed to be done to my vehicle More

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First impressions have been great! They made sure the service was complete in the short time I was in town. They made sure the service was complete in the short time I was in town. More

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Excellent experience. Polite team. Fast. Great job. Some businesses could take lessons from your team Polite team. Fast. Great job. Some businesses could take lessons from your team More

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I was especially pleased by the young lady who checked me in. She not only helped me with my first visit at this dealership, but she was kind enough to give me instructions in my new car. My car was done in in. She not only helped me with my first visit at this dealership, but she was kind enough to give me instructions in my new car. My car was done in a very timely manner and a wash was much appreciated. More

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Great service. Very professional. Clean waiting area with snacks. Took care of me quickly. Kept me informed. Very professional. Clean waiting area with snacks. Took care of me quickly. Kept me informed. More

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Excellent customer service and follow up. Heidi was an excellent at walking me thru the entire process. Heidi was an excellent at walking me thru the entire process. More

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The service was quick and staff were friendly and helpful. They always do a great job with my car. helpful. They always do a great job with my car. More

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It was a bit disappointing. The bill to fix my car was $6,000 dollars. I cannot afford that now. I'm a single school teacher. In the past when I have gone there, it was not as e The bill to fix my car was $6,000 dollars. I cannot afford that now. I'm a single school teacher. In the past when I have gone there, it was not as expensive. Something just didn't feel right this time. There were 5 employees standing behind the counter just hanging out. It was bizarre. To replace one light on my Hyundai, the cost was over 900 dollars. It was unbelievable. I'm not sure if they are not getting a lot of business, and they have had to raise their prices???? I was always thinking that I would go to this Hyundai dealership to purchase my next car. But now I have mixed feelings. I asked if it was worth it to purchase a new or used car, or to fix this car. But I didn't receive any response to that question. I would have liked it if they would have spoken to me about trade ins or purchasing a used or new Hyundai. But not one of the 5 employees hanging around and eating their McDonald's behind the counter even acknowledged me and my question. It was bizzare and off putting. I ended up leaving with my car because I did not have $6,000 to pay for the repairs. I ended up paying almost $200.00 for the diagnostic test. More

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