Heidi Tucker

We are new to the area and it was the first time that we visited Hyundai of Asheville service department for my Palisade’s 60k mile service and new rear brakes. The agent thoroughly explained things to me, visited Hyundai of Asheville service department for my Palisade’s 60k mile service and new rear brakes. The agent thoroughly explained things to me, and my car was ready to pickup very quickly considering all that was done. When we pulled up to pick up my car, we started looking into the window of a new Palisade and were immediately greeted by a member of the sales staff. They are very organized, friendly and efficient. It was a great experience and we will be back! More

Report | Print

The people that work there are always polite. The waiting area is always well maintained. The waiting area is always well maintained. More

Report | Print

They are very helpful and professional. Everyone we’ve dealt with has been very nice. Everyone we’ve dealt with has been very nice. More

Report | Print

Clean waiting area, we'll stocked snacks and drinks, quick service and friendly staff, will return quick service and friendly staff, will return More

Report | Print

The dealership is amazing. I always receive excellent service and the staff are very friendly. They go above and beyond even washing my car every time. I always receive excellent service and the staff are very friendly. They go above and beyond even washing my car every time. More

Report | Print

Hyundai has always had excellent customer service for many years. Very professional and courteous staff. many years. Very professional and courteous staff. More

Report | Print

The service technician who greeted me for my car’s scheduled maintenance proved very helpful, professional, and efficient, answering all of my questions clearly and concisely. (As an aside, I stoppe scheduled maintenance proved very helpful, professional, and efficient, answering all of my questions clearly and concisely. (As an aside, I stopped by the dealership on the first night of a severe cold snap here because my low tire pressure indicator light had come on. The technician who met me explained the reason my pressure had dropped, took my vehicle in order to top off the pressure, and was nothing short of knowledgeable, professional, and genuinely kind.) I so appreciate the quality of my car, this dealership, and the entire staff, and I can honestly say I will forever remain a loyal Hyundai owner because of them. More

Report | Print

The showroom wasxin excellent shape Everything clean The waiting area for us tobwaitcwhile cars being taken care of excellent Everyone was curteous and helpful checking in and out Car was cleaned nicely.Cle waiting area for us tobwaitcwhile cars being taken care of excellent Everyone was curteous and helpful checking in and out Car was cleaned nicely.Cleaners were in dusting doing floors Cleaners smelled clean and fresh .Thank you Delores Rogers Prayers More

Report | Print

Everyone at the dealership was cordial, not simply polite, and worked efficiently to make certain your vehicle’s needs were identified and addressed. My additional questions were either answered direc polite, and worked efficiently to make certain your vehicle’s needs were identified and addressed. My additional questions were either answered directly or I was pointed to online resources (which admittedly are intimidating at my age). The visit was brief and efficient. More

Report | Print

The repair was timely and the cost was exactly as estimated. Heidi was great at keeping me informed. estimated. Heidi was great at keeping me informed. More

Report | Print