Helen Pak
Helen Pak at Gold Coast Maserati Alfa Romeo
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Helen Pak

Office Manager

Gold Coast Maserati Alfa Romeo

732 Northern Blvd
Great Neck, NY 11021

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10 Reviews
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10 Reviews

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10 Reviews of Helen Pak

July 21, 2023

Dealership Rating
Employee Rating

Service adviser Chris Umali was extremely helpful and attentive throughout my service providing an outstanding customer experience. Director Ed Hoene created a clear feeling of personal involvement and r More

by ny.fmauro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 15, 2023

Dealership Rating
Employee Rating

Staff and service center very welcoming and helpful I’ll definitely come back I would highly w More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 31, 2022

Dealership Rating
Employee Rating

Awesome customer service. So happy to be a customer of Gold Coast M A Romeo. Best dealer ship ever!! More

by Sawhneytrading
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 16, 2022

Dealership Rating
Employee Rating

Cody was incredible to work with. I normally loathe the car buying process but Cody was upfront, honest, fair, and had great follow-up during the entire process. By far the best exper More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Yaeger

March 24, 2022

Dealership Rating
Employee Rating

Service experience was as amazing as the sales experience! Forever a Gold Coast customer from here on out. More

by Jake A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 18, 2021

Dealership Rating
Employee Rating

Outstanding customer service from beginning to end. Very simple and straight forward process. No sales pressure here more of a partnership. Ask for Flavio...he was answering questions after hours via text.. More

by DP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Flavio Gauna, Vanessa Policastro , Peter Lehmann, Cristian Navarro, Brian Paige

April 28, 2020

Dealership Rating
Employee Rating

The day after I received the car I had a question regarding the gas tank door not opening. I notified the salesman which referred me to the service department. The response was “ pry it open with a s More

by Genexeek
Recommend Dealer
No

Other Employees Tagged: Michael Bellina, Edison Xin , Mark Hazlewood, Cristian Navarro

May 11, 2020

Gold Coast Maserati Alfa Romeo responded

We apologize for how you feel, we understand your frustration but we found the over payment and brought it to your attention. We sent a credit card authorization reversal several times, which was not returned. When we finally got it back our accounting departments were closed due to Covid-19. Your refund has processed. Regarding the gas door, our advisor did make an error, he didn’t realize you still had the key in the ignition when trying to fuel when he made the recommendation to pop the cap. It’s very challenging diagnosing over the phone. We always strive to provide nothing but the best experience at Gold Coast Maserati-Alfa Romeo and we again apologize you did not experience this. Sincerely, The Gold Coast Maserati-Alfa Romeo Team

January 24, 2020

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Employee Rating

Angel was upfront and transparent and got the deal done. Very professional and honest guy. Communicated every step of the way. Will do Business Again More

by Va.campbell
Recommend Dealer
Yes

Other Employees Tagged: Michael Bellina, Angel Vega

December 02, 2019

Dealership Rating
Employee Rating

Excellent person. Super helpful even after I got the car. He sits down with u & go over everything in car with you. Great person overall More

by stwa1989
Recommend Dealer
Yes

Other Employees Tagged: Michael Bellina, Flavio Gauna, Angel Vega, Edison Xin, Sharen Reynolds, Vanessa Policastro , Mark Hazlewood, Cristian Navarro, Joseph Park

October 04, 2019

Dealership Rating
Employee Rating

Super Satisfied Purchased from Virginia. Couldn't believe how easy it was and how well it worked out. Angel handled everything for me and I couldn't be happier with More

by Lou C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Angel Vega

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