Henry Hrabovksy | Page 5
Parts Counterperson
Max Ford of Harrisonville
2502 Cantrell Rd
Harrisonville, MO 64701
Dealership Experience
7 yrs, 3 mos
Industry Experience
7 yrs, 3 mos
Languages Spoken
English
55 Reviews
Write a Review55 Reviews of Henry Hrabovksy
September 09, 2021
We have 2 jeep renegades we bought at Max in Belton. We like the service in Harrisonville better so we always bring the jeeps here plus its about 3 miles from my house so a lot closer. like the service in Harrisonville better so we always bring the jeeps here plus its about 3 miles from my house so a lot closer. More
September 03, 2021
I will be sending a message to the owner of Max Ford soon. This is absolutely the best organization and best after sale support organization I have ever had the pleasure to experience. And……It all s soon. This is absolutely the best organization and best after sale support organization I have ever had the pleasure to experience. And……It all started with Cody. More
Other Employees Tagged: Eli Barker, Tim Bailey , Clifford Fowles, JJ Jaques, Tim Kelley, Cody Parris, Michael Rybolt, Colton Strickland, Later
September 01, 2021
Was friendly .I hate this if I don't write enough you Was friendly . I hate this if I don't write enough you won't let me sumit my remarks. We should be able to not put any remarks if I wish. Was friendly . I hate this if I don't write enough you won't let me sumit my remarks. We should be able to not put any remarks if I wish. More
Other Employees Tagged: Tim Bailey
August 28, 2021
Well pleased with all personal I dealt with. Brandon mike and Henry were all great to to deal with friendly and excited to help me with my purchase mike and Henry were all great to to deal with friendly and excited to help me with my purchase More
Other Employees Tagged: Brandon Litton , Michael Rybolt
August 24, 2021
Intially, the customer service was great, professional, and we had no complaints. Very nice people, finance guy, Michael was awesome, Zach was super friendly, and we were welcomed with "open arms", so to s and we had no complaints. Very nice people, finance guy, Michael was awesome, Zach was super friendly, and we were welcomed with "open arms", so to speak. We did have to come back 3 days later to pick the car up that we purchased after it had been serviced/detailed and that was when things went a little downhill. When we came back to pick up the car, there were issues with the technology not syncing. We were told to come back on a different day to troubleshoot the issue with the service dept. When we got there, we were informed that no one there that day was knowledgable about the issue and I had to reschedule again. Frustrated, we rescheduled and came back a third time. After waiting about 4 hours with no progress made, I took matters into my own hands and simply reached out to Ford through the app in a live chat just to find out that after all of this, my car never had the technology/features to begin with. Our sole decision to buy the car was based on the technology features we were told it had so this was upsetting. Even more so upsetting was the fact that I had been there 3 times and collectively wasted 6 hours of my time when the problem could have been solved in about 5 minutes. The only thing the sales manager offered was to find me a car with the technology that I was originally promised but when I explained that I could not afford a more expensive car, I was politely told there was nothing they could do to help me and to "have a nice day". The sales guy apologized for the misinformation and I hold no hard feelings but I honestly would not have bought this car if I would've known what I do now. All of this could have been handled in a different manner. I genuinely think the people care and want to help but being more knowledgeable about what is being sold could definitely improve along with timeliness in the service dept. I'm willing to give them a second chance but definitely didn't have a great first experience. More
Other Employees Tagged: Ida Jacaway , Zach Ferguson, Ana Rehnert, Michael Rybolt
August 17, 2021
It was crunch time. I needed a special vehicle and the team at Max Ford came through with flying colors! Thanks to each of you. team at Max Ford came through with flying colors! Thanks to each of you. More
Other Employees Tagged: Eli Barker , Howard Lonsdale, Cody Parris, Michael Rybolt, George
August 04, 2021
Everything was fine except that you forgot to fill the front windshield fluid reservoir. Everyone is very friendly and liked the fact that my first oil change was free. front windshield fluid reservoir. Everyone is very friendly and liked the fact that my first oil change was free. More
Other Employees Tagged: Jake Giess, Eli Barker, Nathan Parker, Alan Hamilton, Angie Gillihan , Ana Rehnert, Kirk Vanderveer
July 30, 2021
truck was in and out like they promised truck ready nothing else to say you should except what a costomer has to say not make them say more went from good to bads nothing else to say you should except what a costomer has to say not make them say more went from good to bads More
Other Employees Tagged: Angie Gillihan