Henry Jenkins | Page 2

Advantage Hyundai was an incredibly helpful and consumer-minded dealership. We looked at Hyundais and Genesis vehicles, and never felt like we were being upsold or pushed towards Genesis, despite t consumer-minded dealership. We looked at Hyundais and Genesis vehicles, and never felt like we were being upsold or pushed towards Genesis, despite the price point being $15k+ higher as a base. Loved the service, loved the staff. Very pleasant car buying experience. More

by patrick.e.schramm Verified Customer Verified Customer

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Very accommodating this is my third lease from here and it went very smoothly. Very efficient it went very smoothly. Very efficient More

by BEACHTIME7007 Verified Customer Verified Customer

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very good good service good people good car good price good service good everything ok good service good everything ok More

by jeanstern Verified Customer Verified Customer

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I had a great experience at this dealership. Henry Jenkins was a knowledgeable and very thorough salesperson. I would recommend both to friends and family. Henry Jenkins was a knowledgeable and very thorough salesperson. I would recommend both to friends and family. More

by angemma4 Verified Customer Verified Customer

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Easy peasy to work with . It’s my third car that I have leased from them It’s my third car that I have leased from them More

by BEACHTIME7007 Verified Customer Verified Customer

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Easiest car purchase I ever made! Great dealership. Especially Henry he made everything as smooth and easy as possible! Great dealership. Especially Henry he made everything as smooth and easy as possible! More

by JAMIEPIERREPONT84 Verified Customer Verified Customer

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Henry Jenkins was amazing! My father went to several dealerships, but nothing could compare to the value and service at Advantage. They gave him a fair deal for his trade-in, a My father went to several dealerships, but nothing could compare to the value and service at Advantage. They gave him a fair deal for his trade-in, almost double than other dealerships. Henry also understood that my father needed more support as a senior and he took his time explaining everything to my father. As a result, when I am shopping for my next car, I know where I am going. With much gratitude. More

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Probably the one and only best salesman at Advantage Hyundai. He’s very patience and professional. I’m glad that I had him as my salesman. Hyundai. He’s very patience and professional. I’m glad that I had him as my salesman. More

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I am rating the sales person Henry Jenkins a 5, but I wrote an online inquiry thru their website I never received a Valid Response. So I went to the dealership for an answer to my question. wrote an online inquiry thru their website I never received a Valid Response. So I went to the dealership for an answer to my question. More

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Terrible Experience My wife and I were/are shopping for a new SUV and plan to trade in our current vehicle. We called around 12 Hyundai dealerships (within 3 hours of us) My wife and I were/are shopping for a new SUV and plan to trade in our current vehicle. We called around 12 Hyundai dealerships (within 3 hours of us) for the specific make and trim model we were looking for. ADVANTAGE HYUNDAI of Hickville Long Island had the exact car that we had been looking for. We shortly realized the dealership was 2.5 hours away (one way), so we did not want to waste the dealerships time, nor ours if the car was not for sale and the trade-in amount could not match our needs. We were assured that the trade-in would be "matched or beat." We asked again, we are driving 2.5 hours one way, you are sure you will match the price of what another dealership quoted us..."yes, we will match or beat that." At this point my wife and I are extremely excited; we made the drive on a Friday from NJ to NY to the dealership. The sales rep(Henry) did everything he could to make the process as smooth as possible. The management and appraiser on the other hand, completely TERRIBLE. The appraiser came back over $3500.00 less than what we were assured would be "matched or beat". Henry did his job, he went back to the appraiser and they raised the appraisal $400.00, which was still $3100.00 less than two previous dealerships. At this point, we were too far off on our numbers to agree. A manager nor the appraisal manager came over to speak with us about the sale(and they knew we drove 2.5 hours). They simply let us walk out. Management did not greet us, did not come over to talk to us to see how they could make the sale happen, nor did they apologize for the inconvenience they had caused. This dealership could care less about the customers experience as it was on display with how our processed unfolded. Furthermore, it showed that their facilities(or the lack thereof) and amenities are poorly managed. The least you could do, if a person is spending $50k on a new car, and you as a dealership will be making 10-20% on a $45k trade in, is be friendly and professional. DO NOT waste your time with this dealership. There is a lack of trust, professionalism, cleanliness, and care for customer satisfaction. DO NOT WASTE YOUR TIME AT THIS DEALERSHIP!!! The management team could care less about you as the customer. When people say, “buying a car is terrible”, ADVANTAGE HYUNDAI of Hickville Long Island defines that experience. More

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