Hernan Garay | Page 10

Felipe was so nice and spelled everything out as it was. They were quick and I was in and out with a purchase of my new car in no time. I would highly recommend them. They have always treated me with such r They were quick and I was in and out with a purchase of my new car in no time. I would highly recommend them. They have always treated me with such respect. More

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When we arrived at the dealership, someone quickly greeted us although everybody seemed to be working with other customers. We liked it very much because other places left is hanging and no one greete greeted us although everybody seemed to be working with other customers. We liked it very much because other places left is hanging and no one greeted us. The sales person Kevin was friendly and willing to show us anything we asked for. And his supervisor (Justin?) Was above and beyond and totally understood our needs. The estimate monthly payment he got from the finance was exact (others absolutely under estimate). I really appreciated their honesty and personable customer service manners. More

by chotto mama Verified Customer Verified Customer

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Went last week of November, interest was high, then back on December and interest was low. On first time I get a lease but I went back for purchase and surprise! Interest is low now 😤 on December and interest was low. On first time I get a lease but I went back for purchase and surprise! Interest is low now 😤 More

by MARIAOBANDONURENA Verified Customer Verified Customer

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Toda la atencion muy buena Salimos contentos con Nuevo carro gracias a todos por su ayuda carro gracias a todos por su ayuda More

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Toyota of Lancaster is absolutely the best dealership that I have ever been to. The staff’s professionalism and mannerism was absolutely outstanding. They helped me and my family with our specific needs. that I have ever been to. The staff’s professionalism and mannerism was absolutely outstanding. They helped me and my family with our specific needs. My husband and I have always loved Toyota because of the quality and reliability of Toyota. However, we were blown away by how nice everyone at this dealership was. As a parent, car shopping with children can definitely be challenging, however, I was surprised to see how kid friendly the dealership was. In addition to the regular waiting room there was a children’s room decorated for children and playing children’s movies. The dealership also had a cafe that had a variety of food and snacks that our daughters enjoyed. Once we purchased the car our salesman went over all of the functions of the car in which I was really impressed in the new 2022 Camry. I’m so grateful that I was able to find the car I wanted and also a dealership that ensured me and my family’s needs were met. I would definitely recommend this dealership to my friends and family. More

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The car is what it is, anyone in the area looking for a new Toyota is limited to Toyota of Lancaster. I was looking for a new Toyota, the price wasn’t the issue, I did pay 2000 more than msrp price but the new Toyota is limited to Toyota of Lancaster. I was looking for a new Toyota, the price wasn’t the issue, I did pay 2000 more than msrp price but they’re not the only dealer doing that so I understand. The issue was dealing with the main boss, the “director” I spoke to Mitch, he was a very kind guy very understanding I only had a few questions for him but it ending up resulting in them reserving a car for me for a down payment of 1,000. I had previously mentioned to every party involved of the situation I was in and wouldn’t have all of the money I had stated for the down payment (12,000) but I would have in a matter of a couple weeks, I had told them about that even before the fact of them offering to reserve a car for me, they said it was fine and they could work with me, they set it aside and after even though they said they could “work with me” began being especially pushy into getting the car asap. Constantly calling while I was at work and several messages later in a day even after explaining again and again the situation. I had told them they were more than welcome to sell the car and I could wait for the next vehicle that I didn’t wanna disrupt their business, to which he replied “of course I know I can sell the vehicle it’s mine, why wouldn’t I sell it” I told him that was fine I knew they were only holding it for me and it wasn’t officially mine and even after all this agreeing with him it was almost as he was still even more upset that I was being so compliant with him. All in all, horrible time at the dealer, I only dealt with it for Toyota More

by CHRISTIANGONZALEZ39 Verified Customer Verified Customer

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Felipe was outstanding. I had been in the market for some time looking for the perfect truck and Felipe was able to assist me with just that! It had been a while since I was originally in contact with him in time looking for the perfect truck and Felipe was able to assist me with just that! It had been a while since I was originally in contact with him inquiring on a vehicle. I test drove many vehicles but none compared to this one. I was traveling quite a distance to another dealership to test drive and while i was on my way they notified me that they sold the truck...Enter Felipe...your dealership aquired the exact match to what i was looking for and Patricia and Felipe notified me. I again was traveling quite a distance to test drive this one so the team held the vehicle for me. After deciding to purchase the finance team allowed me to step away to grab a bite as it was past dinnertime. Andrea offered a great restaurant as I am not familiar with the area and we finalized paperwork after my meal. Since I traveled and had my vehicle with me that evening, the team now arranged to deliver the vehicle to my home! I will recommend Toyota of Lancaster to all my friends and family even if we are all so far away...its worth it! Thank you Toyota of Lancaster! More

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Lester was a very knowledgeable sales professional. He worked extremely hard to get us the deal we were ultimately looking for. Very friendly and overall polite. If you’re looking for a salesman you can t worked extremely hard to get us the deal we were ultimately looking for. Very friendly and overall polite. If you’re looking for a salesman you can trust, he’s your guy! More

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We have purchased four cars from Lancaster Toyota. It is the only dealership here the valley that we will use. Everyone has been kind and professional, so we keep coming back! the only dealership here the valley that we will use. Everyone has been kind and professional, so we keep coming back! More

by SGMPIANO Verified Customer Verified Customer

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I very much enjoyed my purchasing experience with Mr.Torres and was satisfied with his honest service. The entire process was very streamlined and no unethical sales tactics were attempted. I would r Mr.Torres and was satisfied with his honest service. The entire process was very streamlined and no unethical sales tactics were attempted. I would recommend Mr. Torres to my friends and family. Thank you! More

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