Hicham Belharsa

Neither the malfunctioning AC or overheated engine issue has been fixed. This car is a safety hazard and I currently have four unresolved issues — none of which have been properly diagnosed. In fact, two o has been fixed. This car is a safety hazard and I currently have four unresolved issues — none of which have been properly diagnosed. In fact, two of them are being subtly blamed on me, despite the fact that I’ve meticulously followed every recommended service interval and taken excellent care of this car. I was told at my most recent visit for the over heated engine issue, that 2 quarts of missing coolant is normal evaporation and it should be topped off every few months. Which is an extremely concerning and misleading claim, with even the ASE saying that’s not routine or normal for a newer modern car like mine with only 46,000 miles on it and is indicative of a leak or system failure. I have been deceptively misled twice now by this service department. They even blamed the rushing water sound I’ve been hearing for months coming from the front engine bay area, on my perfume bottle. It’s also very misleading concerning the managers friendly tone in his online reviews — in person, he was arrogant, rude, and dismissive. He showed zero concern for my safety knowing they sold me a dangerous and defective vehicle. He didn’t even acknowledge or apologize for the service departments deceptive claims and even shouted “HOW IS IT MY PROBLEM” when I brought up the financial burden I’ve faced due to this faulty vehicle I was sold at his dealership. The manager also claimed publicly on a recent review that someone left in support of me and my protest sign, that all of my issues were fixed under warranty which is a bold faced lie, again, considering I have 4 unfixed issues. He even said he was willing to “assist me with a more reasonable offer,” concerning a buy back offer for this car which was also a lie - considering he had me trespassed from the property. This is not someone who stands by their word. In my experience, both he and the dealership have acted dishonestly on numerous occasions and unfortunately for them, since there has been no true accountability, they will continue to be exposed. Read the 1 start reviews to further validate my experience and the many others horrible experiences they had at this dealership. More

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“I recently purchased my 2026 Kia Sportage from Greenway Kia East Orlando, and I could not be happier with the entire experience. The vendor Acael was professional, attentive, and guided me through every d Kia East Orlando, and I could not be happier with the entire experience. The vendor Acael was professional, attentive, and guided me through every detail of the vehicle. The financial officers explained everything clearly and made the process smooth and stress-free. Ameor and the operational team prepared and delivered my new Sportage in perfect condition, taking extra time to explain its features. From start to finish, every member of the staff showed professionalism, kindness, and dedication. Thanks to their teamwork, I now enjoy my new Kia with complete confidence. I highly recommend Greenway Kia East Orlando to anyone looking for an exceptional car-buying experience.” More

by ANTONIOPADRONBRITO Verified Customer Verified Customer

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The staff was very informative and helpful. I had a doctors appointment in the middle of our meeting and they waited for me to return to complete the sale. I had a doctors appointment in the middle of our meeting and they waited for me to return to complete the sale. More

by Lutherraphaelsimon Verified Customer Verified Customer

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Mert was one of the best sail agents I had in years. He was very happy with answering all my questions and assists me and making the right decision. The KIA Sportage X-Pro was a great choice He was very happy with answering all my questions and assists me and making the right decision. The KIA Sportage X-Pro was a great choice More

by johnmertziiio Verified Customer Verified Customer

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The dealership had great customer service. Sam was very patient with us and made our shopping experience great. Sam was very patient with us and made our shopping experience great. More

by gamrod07 Verified Customer Verified Customer

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Amazing! All the staff where really helpful they take my car and I get a new Kia k4! 😍 All the staff where really helpful they take my car and I get a new Kia k4! 😍 More

by capuccenecabrera123 Verified Customer Verified Customer

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Amazing service! The team did a great job on my car, attention to detail and fast service. The team did a great job on my car, attention to detail and fast service. More

by andrekoumashian Verified Customer Verified Customer

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Amazing Service when you bring your car in for service, Carlos is a great service manager, and I recommend them 100% Carlos is a great service manager, and I recommend them 100% More

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Easy to work with I'm extremely satisfied with my experience with him, he's incredibly knowledgeable, patient, and thorough experience with him, he's incredibly knowledgeable, patient, and thorough More

by miteshj23 Verified Customer Verified Customer

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Lack of communication but the finance department was helpful Eric helped us out with the loan process thank you helpful Eric helped us out with the loan process thank you More

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